Citydoggo Reviews 

107
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fantastic company, my puppy is now using the garden and park now it has only taken 4 weeks. Very impressed please do use this company for your puppy training . What they promise is true.

Rated 5 out of 5 stars

My two indoor cats are absolutely delighted to be able to have some grounding time on their new grass patch. It arrived super fast and they’ve been loving it ever since! As an owner that cares deeply... See more

Rated 5 out of 5 stars

Roma took to Citydoggo instantly. Delivery, quality of grass and communication (even over the Christmas/New Year period) were all on point. Cannot fault the service nor the product at all. Will... See more

Rated 5 out of 5 stars

This patch has been so helpful with toilet training my pup. We live in an apartment, the patch is neatly placed in the corner of the balcony, it’s so easy to set up & also to discard after use. Custom... See more

Company details

  1. Pet Supply Store

Written by the company

PAWrenting, made easy. City Doggo brings you the best time saving products for your city pet. Our first hero product is the Oui Oui Patch – an eco-friendly, smell-free, real grass pet toilet for your flat or balcony.


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4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.6

All reviews

(107)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

CityDoggo Patch

The customer service team were excellent. Unfortunately, my puppy just didn't get on with the CityDoggo Patch. However, I wouldn't rule out the option of trying it again in the future. Excellent service, delivery and product.

April 12, 2022
Rated 5 out of 5 stars

I love this great product.

I love this great product.
It has made my life so much easier, and my new puppy just loves it.
The box look hot and the delivery service was exceptional.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

What a lovely company,I found to grass…

FANTASTIC SERVICE
What a lovely company,I found the grass to be incredibly fresh and delivered promptly.
Fantastic service!
I definitely recommend this wonderful product.
Thanks so very much.🥳 🎉

April 7, 2022
Unprompted review
Rated 3 out of 5 stars

Could have been 5 stars

If my puppy would use the Oui Oui patch, despite using all the tips from Citydoggo, and not eating it, I would have given 5 stars. A good service and an excellent idea.

March 15, 2022
Rated 5 out of 5 stars

My friend suggested me to use grass…

My friend suggested me to use grass patch from Citydoggo as I was struggling potty training 8 weeks puppy. I was using the plastic (those you got from Amazon) but it was messy as she played with it. On top of that, I am house proud where I like my flat to be tidied so the plastic pads were not working for me. When I use Citydoggo, my puppy now does potty on commands on grass outside and having the patch during awful British weather os extremely helpful + living in a flat. Also I had issues with the payment, Francesca was helpful to arrange the next delivery for my patch. In short, I’m a very happy customer:)

March 15, 2022
Unprompted review
Rated 4 out of 5 stars

So useful, part of our routine but plz more flexibility around delivery

We love the pee pad and we use it at nights so we don’t have to go downstairs to pee and get our puppy energetic before bed time. This would be a 5 star review if you could choose delivery dates and also if you delivered around Christmas time — basically please when possible have more flexibility around delivery dates!

March 14, 2022
Rated 5 out of 5 stars

5 Star Product and Service

Roma took to Citydoggo instantly. Delivery, quality of grass and communication (even over the Christmas/New Year period) were all on point. Cannot fault the service nor the product at all.

Will definitely be using these folks again for puppy #2.

Special thanks to Francesca for her prompt responses to our numerous questions!

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful

This is an excellent concept, executed perfectly! The delivery was smooth, communication was top notch and the product is amazing. My dogs (and cat) adore this, and it has transformed their lives for the better. Thank you City Doggo, I will be buying from you again

March 9, 2022
Rated 5 out of 5 stars

Fabulous product

Fabulous product. My pup used it first time I put her on it. I couldnt believe it. She was used to doing her business in the breeder's garden. As I live in a flat she can't go outside until she's had all of her injections and the patch provides the ideal solution. It's also good to feel I'm doing my best for the environment. Such a brilliant idea for someone to have come up with.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Life saver!

I absolutely love the grass patch! As soon as my dog saw it, she immediately went to it knowing what she had to do. We had a little issue with digging at the beginning, but we found an article on Citydoggo blog with some tips that definitely worked. Incredibly helpful as well as I am often in work calls and cannot take her down to the garden every couple of hours (she is still a puppy). I recommended it to all of my friends!

February 8, 2022
Unprompted review
Rated 5 out of 5 stars

GAMECHANGER

GAMECHANGER. BUY THIS PRODUCT.
I got this for my chihuahua puppy – notoriously hard breed to potty train. He was trained in two days using the Oui Oui Patch. So instinctive to dogs. And tbh, looks quite nice too. Service is also five-star.

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

A perfect toilet training tool!

As a dog trainer and behaviourist, I have used this tool and recommended it to other clients with great success. Toilet training is one of the major concerns that many puppy owners face, and by having a training tool that is designed to assist with this process is so helpful. All too often, dog owners can rely on puppy pads, which are extremely bad for the environment, and expect the dog to learn by themselves how to go to the toilet in the correct space. However, the Oui Oui Patch and provides the owner and dog a really clear expectation on where they should be going to the toilet whilst their training is commencing. Of course, it is primarily down to the owner to work with the dog to have a successful toilet training journey; but the Oui Oui Patch is perfect to assist with this sometimes tricky period in the dogs life.

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

The Oui Oui patch is brilliant

The Oui Oui patch is brilliant! The pups took to it straightaway and at 4 weeks old are managing to use it already!
Would definitely recommend to breeders and puppy families. As a breeder it’s made my breeding experience a lot easier and cleaner!
I say ‘Oui Oui’ to the Oui Oui!

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

What a fantastic product

What a fantastic product! We live in the countryside but have no lawn so this product was so useful to train our new puppy to wee on grass in those weeks before they can go out ‘in public’. So much easier for us and less confusing for our puppy that puppy pads. Customer service was also great! What a brilliant idea!!

January 7, 2022
Unprompted review
Citydoggo logo

Reply from Citydoggo

Hi Ella,

Thank you ever so much for such a kind review. It makes us very happy to know that our patch has been helpful for your puppy before their vaccinations, and that you had a positive experience with us and our product.

With all our love and best wishes,
your pals at City Doggo

Rated 5 out of 5 stars

Superb

A must have for poor winter weather and darkness. Such a relief to have the Patch rather than needing to take my dog out constantly (dachshunds don’t “do” rain!) Patch is always delivered on time and stays in a good condition for a long time. It’s important you spritz the grass to maintain freshness as advised. The user experience when ordering is great and the website is excellent. Very easy to make changes to your subscription. The emails are extremely helpful and informative. Love the new patch in size and style. The new box is also great - very sturdy and chic. Really good to see a small business constantly evolving and improving the product. Cannot fault. Thank you City Doggo!

January 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent for my Maltese Snowy happy to…

Excellent for my Maltese Snowy happy to use the grass snd it’s kept on the balcony. Picked it up immediately saved me walking out at night for the final walk before bedtime!

January 6, 2022
Unprompted review
Citydoggo logo

Reply from Citydoggo

Hi Kim,
Thank you so much for such a lovely review. It makes us so happy to know that Snowy is happy with our product and that it has helped you avoid late night walks.
We wish you all the best for 2022, and can't wait to keep sending you and Snowy your patches.
Warmest regards,
City Doggo

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