Difficult move and a difficult time - partner's mother had passed and hadn't clear and move the contents of the house quickly. From South West Wales to Manchester with a stop off in Wales. From initia... See more
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City Moves Removals & Storage are a family run company, that cater for Local, National, European, International & Commercial Relocations. We are a Fully Registered Company and can offer a wide range of services, there is no job too big or small. City Moves are one of the UK's largest Family Run Removals & Storage Company, with a large fleet of new vehicles, ranging from 3.5 Tonners up to 26 Tonners. City Moves are also one of the UK's largest packaging suppliers stocking a wide range of materials to help you pack up your property. Our Mission, City Moves aim to offer every customer the best service possible, with all members of staff being trained to the highest level, to ensure that we are able to undertake any job that you may need assistance with. With a Professional and Happy work force we are here to help in any way that we can.
Head Office - City House, Prospect Park, Queensway, SA5 4ED, Swansea, United Kingdom
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Replied to 66% of negative reviews
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Before our move I did my reasearch and 3 quotes. All were of a very similar price BUT, and this is a big BUT - City Moves were the only company to correctly identify that we would need 2x removal vans. Other companies quoted for 1 van for almost the same price!
The teams arrived exactly on time on our removal day, they were ploite, courteous and worked efficiently to load all our belongings.
All items were efficiently stacked into our storage unit without issue.
Would definately recommend and use again.

Reply from CITY MOVES
Excellent experience
Completely stress free
The men assisted with all our moving needs and couldn’t fault them
Also very friendly and helpful

Reply from CITY MOVES
Absolutely amazing. Dave, Jacob and Aide were fabulous. They were so helpful and respectful of our property. We were all packed up and ready to go ahead of schedule and these guys took the stress out of the move. Very professional and well worth the cost . I would highly recommend City Moves any day of the week .

Reply from CITY MOVES
Great experience from start to finish, arranging a quote and they were always available to answer any questions.
They were fantastic on moving day so efficient, friendly and went above and beyond to make it a stress free experience, including moving side board 3 times until it was in the right place.

Reply from CITY MOVES
Fantastic organisation, customer service amazing, but the stuff that really matters, the crews were incredible, polite, nothing was too much trouble, courteous, friendly and got the job done with no fuss, totally amazing with pick up and drop off, could not recommend highly enough, from video quote which I was sceptical of to delivery 300 miles away, faultless. Thankyou so much made our move so easy.

Reply from CITY MOVES
City moves arrived on time, and parked considerately for my neighbours in a small road. They moved all my boxes and furniture safely, I loved the wardrobe boxes. I would chose to use them again.

Reply from CITY MOVES
Two men arrived promptly the day before the move to pack. (Justin & Rhys) They were extremely efficient and packed 100+ boxes in a little over 5 hours. They were so helpful and very considerate of our home and belongings. On the day of the move a team of 3 (Rhys, Darren & Dave) turned up at the time we were told. They packed the few remaining belongings and loaded the van to move us from Caerphilly to Gloucester, completely emptying our house before midday. Nothing was too much trouble for them, even cheerfully unloading a few items we had forgotten to tell them were staying. At the other end they unloaded the van quickly and efficiently, with nothing broken or damaged. Justin, Rhys, Darren and Dave made a fantastic team. We can't praise them highly enough. The following week a team came to collect all the boxes and the packaging we managed to salvage, saving us multiple trips to the tip and usefully recycling the boxes etc. An extremely professional and efficient service throughout. We wouldn't hesitate to recommend them.

Reply from CITY MOVES
I contacted City Moves on the Wednesday prior to the August bank holiday weekend and met Vince on site the following morning. We had an urgent requirement to move warehouse equipment to a different site on the following Tuesday and Vince and the team pulled out all the stops to ensure that everything went smoothly. His team were on time, professional and quick. No fuss.

Reply from CITY MOVES
Overall brilliant service with competitive prices.

Reply from CITY MOVES
Would definitely recommend and use again. Great communication and the men that came in the day were very polite and conscientious.

Reply from CITY MOVES
City Moves were completely reliable. They moved my furniture to London without a glitch. They were friendly and I would definitely recommend them.

Reply from CITY MOVES
I highly recommend City Moves. Gary and Marcus were fantastic on moving day. They were prompt, so warm, calm and helpful, and they went above and beyond to ensure everything got moved safely, unloaded to where I wanted it at the other end, and that I had everything just as I needed before they left. On a stressful day they were a real calming, kind and professional presence - I was really grateful to have them.

Reply from CITY MOVES
Excellent service
Moved me from Wales to the Norfolk Broads, no problems , no hassle, everything strait forward.
And the two Man who come here to deliver our Furniture where outstanding, they really worked hard, and nothing was to much bother for them. Highly recommend City Moves

Reply from CITY MOVES
I used city moves on a recommendation. I had to store some item for a period of time between moving house. The collection was quick, efficient and they arrived at the specified time. On returning my items again the did so in a timely manner. They really went above and beyond to get all the items into the correct place in our new home. I have always been able to speak to someone with a very short waiting time on the phone. The service is cheaper than competitors. They also offered, if something was needed that had gone into storage it could be accessed and retrieved.

Reply from CITY MOVES
City moves arrived on time and the two men who came were very efficient took care with all my furniture and boxes .
We did not get the key to my new property until 4 pm and then they fetch my goods in and placed them where I wanted . I moved to a retirement flat which was on the first floor and they had to bring everything up a flight of stairs again they worked well as a team very impressed nothing broken I would recommend this company

Reply from CITY MOVES
I couldn’t recommend CityMoves enough. We were let down 10 days before our move by another company and they were able to accommodate our move. On the day the three guys arrived before time and were incredibly friendly and helpful. I couldn’t fault their work or their professionalism throughout the day, they were incredibly hard working (in 31 degree heat!) and made what can be a stressful day actually quite enjoyable!
We would recommend CityMoves to anyone.

Reply from CITY MOVES
Excellent movers, they were so patient, reassuring, and accommodating. Really blown away with how awesome they were to be honest. They made a stressful day so much easier for me, wonderful people, can't recommend them enough

Reply from CITY MOVES
The 3 men who moved my Dad were excellent. Friendly, accommodating, nothing was too much trouble. They even fixed some furniture that was wobbly, going above and beyond. Couldn't recommend them highly enough!

Reply from CITY MOVES
City Moves responded quickly to my enquiry and after visiting my house, provided a quote quickly. They demonstrated a professional image, so I chose them.
The day of the move went smoothly They emptied my house and packed the vans in 2 - 3 hours. they moved me into my new house in about the same time. I was happy with the overall job

Reply from CITY MOVES
We recently moved our family within Bristol and chose City Moves after getting several quotes. On the day a team of 5 arrived from Swansea and were early despite the distance travelled. For what seemed like an absolute impossible mammoth task, the lads got straight on with it, making it look easy and with good humour too which really helped settle our nerves. Within a few hours the house was cleared and all our belongings safely packed away onto 3 vans. They didn’t once complain and were great fun to be around. They waited patiently for the keys and then put everything where we wanted it. We couldn’t have done it without them. Can’t remember all their names but shout out to Byron and co. Thank you city moves, would definitely recommend.

Reply from CITY MOVES
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