City Parking - Nomad Tower Garage LLC Reviews 

8
TrustScore 3 out of 5

2.8

1250 Broadway, 10001 New York, NY, US


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Rated 4 out of 5 stars

The attendants here are very good, but they could use an extra hand during peak times.

Rated 1 out of 5 stars

I would leave 0 stars if I could. Absolutely AWFUL staff that made us cancel our SpotHero reservation, told us to come back in, and wouldn’t let us leave until we paid their $35 fee. The most rude, un... See more

Rated 5 out of 5 stars

Easy booking. Friendly and courteous assistant. Quick check in and out.



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2.8

Average

TrustScore 3 out of 5

8 reviews

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2.8

All reviews

(8)

100 reviews in the last 12 months

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Rated 1 out of 5 stars

Multiple service issues

Was turned away even though I had prepaid parking, had an exceedingly long wait (45 mins) at a second lot, had to wait quite some time on exit as my car couldn't be found, intentional misleading comments were made by the attendant (attempted to lead me to believe I'd receive a credit).

I submitted an email to Customer Service on 9/30 and have not heard back as of 10/4.

September 28, 2025
Rated 1 out of 5 stars

I would leave 0 stars if I could

I would leave 0 stars if I could. Absolutely AWFUL staff that made us cancel our SpotHero reservation, told us to come back in, and wouldn’t let us leave until we paid their $35 fee. The most rude, unprofessional parking attendants I’ve ever come across. AVOID AT ALL COSTS!

May 17, 2025
Unprompted review

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