The attendants here are very good, but they could use an extra hand during peak times.
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I would leave 0 stars if I could. Absolutely AWFUL staff that made us cancel our SpotHero reservation, told us to come back in, and wouldn’t let us leave until we paid their $35 fee. The most rude, un... See more
Easy booking. Friendly and courteous assistant. Quick check in and out.
I got my car in the garage east no problem. Working very nice
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Bad service rude workers very bad…
Bad service rude workers very bad experience.
Multiple service issues
Was turned away even though I had prepaid parking, had an exceedingly long wait (45 mins) at a second lot, had to wait quite some time on exit as my car couldn't be found, intentional misleading comments were made by the attendant (attempted to lead me to believe I'd receive a credit).
I submitted an email to Customer Service on 9/30 and have not heard back as of 10/4.
I would leave 0 stars if I could
I would leave 0 stars if I could. Absolutely AWFUL staff that made us cancel our SpotHero reservation, told us to come back in, and wouldn’t let us leave until we paid their $35 fee. The most rude, unprofessional parking attendants I’ve ever come across. AVOID AT ALL COSTS!
Great Lot, but Understaffed
The attendants here are very good, but they could use an extra hand during peak times.
Experienced 2 of the most rudest and…
Experienced 2 of the most rudest and unprofessional employees last evening at this location!!! Never experienced such animal-like behaviors from these 2 parking employees!!!
I got my car in the garage east no…
I got my car in the garage east no problem. Working very nice
Easy booking
Easy booking. Friendly and courteous assistant. Quick check in and out.
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