Delivery in Cardiff, driver was one of the most helpful people I've met, pleasent helpful could not do enough, usually always get this guy in Cardiff. Credit to your company.
Company replied
Location
Switch locationUnit B9 Westpoint Industrial Estate, Penarth Road, CF11 8JQ Cardiff, Glamorgan, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
CitySprint courier driver CF19-BART has just delivered another load of bark chippings and compost to my home, and once again the service was outstanding. He is easily the best delivery driver I’ve dea... See more
Company replied
Items delivered by Bart in exceptionally hot weather. Unphased by the heat he provided a first class service within the time frame specified. He unloaded the items swiftly and with care. Would definit... See more
Company replied
The service from the Wickes delivery driver (via CitySprint) from CF19-BART is never less than brilliant. He's friendly, prompt, courteous, and handles the goods with care. On occasions over t... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit B9 Westpoint Industrial Estate, Penarth Road, CF11 8JQ, Cardiff, Glamorgan, United Kingdom
- 0292 0664040
4.9
Excellent
860 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was on time and courtesy call…
Delivery was on time and courtesy call from driver before arrival. CF19 - Bart delivered my items and carried them to my drive and was very polite. Would use city sprint again.
April 10, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're happy to hear the delivery was on time and that our driver gave a courtesy call! We appreciate your positive feedback regarding the driver's politeness and assistance. We're glad you would use our services again.
TOP SOIL X 12 BAGS DELIVERED
Had 12 bags of top soil delivered today by Luis (CF04). Offered to put all the bags into our garage for safe keeping.
Excellent service and a very polite and helpful gentleman. Well done and thank you.
April 9, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're happy to hear that you received excellent service! It's great to know the delivery was helpful and polite. We appreciate you taking the time to leave us this positive feedback.
Excellent communication and fast…
Excellent communication and fast delivery
April 9, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're happy to hear that you had a positive experience with our communication and delivery speed. Thank you for your feedback.
I was kept well informed as to delivery…
I was kept well informed as to delivery date/time with relevant updates, the courier was extremely polite and helpful (CF19 - Bart).
April 8, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're happy you were well-informed about your delivery. It's great to hear that our courier was polite and helpful. We appreciate your positive feedback!
On time & phoned to say they were on…
On time & phoned to say they were on the way 🙂
April 8, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're happy to hear that our team ensured you were informed and that we were on time. Thank you for your positive feedback!
Reply from CitySprint - Cardiff
We appreciate you letting us know about the driver's friendly and helpful service. We are so glad you had a positive experience!
Excellent service
Excellent service. On time, the delivery driver called 10 mins beforehand to confirm he was on his way. Very polite and friendly young man, BART CF19 went the extra mile carrying my large storage shed up all my steps which I did not expect but was very grateful for, and all on a Bank holiday weekend! Very happy. Thank you!
April 3, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're happy to hear about your excellent service experience! It's wonderful that the delivery was on time and the driver was so polite and helpful, especially with the storage shed. We appreciate you recognizing their extra effort; your gratitude is truly valued.
Good communication from courier Bart…
Good communication from courier Bart CF19
Arrived on time
Friendly and unloaded the items with care and respect for our property
April 1, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're happy to hear that the courier provided good communication, was punctual, friendly, and handled your items with care. We appreciate your positive feedback!
Delivered on time and with care
Delivered on time and with care, driver Kash was very polite and helpful.
March 28, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're delighted to hear that our delivery was on time and handled with care, and that our driver was polite and helpful!
CF19-BART
CF19-BART
Polite young man who carried my order around the back of my property for me,
March 28, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're happy to hear that a member of our team was helpful and accommodating when delivering your order. Thank you for your positive feedback!
Perfect
App showed delivery time, so no hanging around. Bart the delivery man was lovely too.
March 28, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're happy to hear that our delivery time estimate was helpful and that the delivery was a positive experience. Thank you for your kind feedback.
Great service
CF19-BART .... great friendly service. Kept me up to date as to when the delivery was srriving
March 26, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're happy to hear that you had a positive experience with our delivery service! It's great to know that you appreciated our team's friendly service and updates. Thanks for your feedback.
Very polite delivery driver
Very polite delivery driver. Kept up to date with delivery. Very helpful
March 25, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're so happy to hear that the delivery driver was polite and helpful and kept you informed! We appreciate your great feedback.
Reply from CitySprint - Cardiff
We're so glad you had a good experience and the driver was helpful! We appreciate your positive feedback very much.
Awful Company
I wish I had the same positive experience as everyone else because the courier I just had, didn't even knock my door and just left my parcel on my door step, I wouldn't have known it had been delivered if I hadn't heard doors slam outside and my dogs alerted me and the courier had the cheek to signel for my parcel which is only meant to happen if I'm not home and I bloody well am which he would have known had the KNOCKED the door like he WAS SUPPOSED TO
Theres no one available on live chat so don't even bother trying
March 23, 2026
Unprompted review
Reply from CitySprint - Cardiff
We appreciate you bringing this to our attention. We're sorry to hear the courier didn't follow proper procedure and you had a negative experience. We'll investigate this issue to ensure it doesn't happen again. We will now request your personal information separately. Thank you for your feedback.
Great &. reliable
Bart has delivered plasterboard and shipboard flooring to me several times, always a pleasure.👍
March 10, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're delighted to know that you've consistently had a great experience with our deliveries. Thank you for sharing your positive feedback; we appreciate it.
Reply from CitySprint - Cardiff
We are so happy to hear that you had a nice experience and received professional help from our team! Thank you for your positive review.
Reply from CitySprint - Cardiff
We appreciate you letting us know about the driver's friendliness and the great service. We are so glad you had a positive experience!
On time by a friendly face!
Great communication from CitySprint. Arrived on time by a friendly driver who was also polite.
CF19 - BART
Thanks!
March 12, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're happy to hear that our communication and on-time delivery met your expectations. It's great to know the driver's friendly and polite service was appreciated. Thanks for your feedback!
Arrived nice and early
Arrived nice and early. Very essential and obliging. Driver.
March 12, 2026
Unprompted review
Reply from CitySprint - Cardiff
We're happy to hear that our driver was punctual, essential, and obliging. Thank you for your positive feedback and for taking the time to share.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.