The delivery driver (Fran) was friendly and helpful. He placed the slats of wood at the top of my driveway rather than leave them just inside the gate. The delivery was going to be delayed until tomor... See more
Company replied
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See what reviewers are saying
Delivery driver Fran (Gl01) kept me upto date on delivery arrived on time was helpful and polite as well as helping me carry items up to door 5 star
Delivered by a nice Northern Irish guy ‘SC64’. Initially the delivery was cancelled as the van was too small for my parcels but the company then sent an empty van later in the day and I got my parcel... See more
Company replied
Received my delivery today, within the predicted time window. I was met with a cheery smile by Fran, the delivery driver, who offered to carry the very heavy order to my back garden. What a great serv... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Block 4, 346 Nuneaton Street, G40 3JU, Glasgow, Strathclyde, United Kingdom
- 0141 4201800
5.0
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fran GL01 was very friendly and…
Fran GL01 was very friendly and helpful. Quality service
September 30, 2026
Unprompted review
Delivery driver Fran (Gl01) kept me…
Delivery driver Fran (Gl01) kept me upto date on delivery arrived on time was helpful and polite as well as helping me carry items up to door
5 star
September 30, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivered on time and really friendly…
Delivered on time and really friendly driver
September 29, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so happy to hear that your delivery was on time and that our driver was friendly! We truly appreciate your wonderful feedback very much.
Could keep track of delivery
Could keep track of delivery, driver was courteous and helpful
September 29, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so pleased to hear that you could keep track of your delivery and that our driver was courteous and helpful! We truly appreciate your wonderful feedback.
I received an order from Wickes this…
I received an order from Wickes this morning delivered by citysprint Glasgow.
The courier Fran, a very pleasant and courteous gentleman carried my plasterboard sheets into my house.
Excellent service👍
September 29, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're delighted to hear about your positive delivery experience and that our courier provided such excellent service, even carrying the plasterboard sheets into your house. Thank you for your kind feedback!
The delivery driver (Fran) was friendly…
The delivery driver (Fran) was friendly and helpful. He placed the slats of wood at the top of my driveway rather than leave them just inside the gate. The delivery was going to be delayed until tomorrow due to an unavoidable issue but Fran had taken on extra deliveries because of this to avoid disappointment to customers. Great customer service 👍🏻
September 28, 2026
Unprompted review
Reply from CitySprint - Glasgow
We are so glad to hear about your positive delivery experience and that our driver went above and beyond to ensure your satisfaction. We truly appreciate your kind words and are happy we could provide great customer service.
Fran GLOI was amazing first class…
Fran GLOI was amazing first class service he delivered my doors.
September 28, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so pleased to hear that your delivery was first-class and that our team member provided such excellent service with your doors! We truly appreciate your wonderful feedback.
Great service
Great service. Highly recommend.
Fran GLO1 was a great help and I can’t fault him.
September 26, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so glad to hear that you received great service and that our team member was a great help! We truly appreciate your wonderful feedback.
Excellent delivery service
Excellent delivery service.
Delivered by Fran, who took an interest in the aviary I'm building.
On time, with a smile and a chat.
September 26, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so pleased to hear about your excellent delivery service! It's wonderful that our team member was on time, with a smile and a chat, and took an interest in your aviary.
Fran the man
Delivery today by fran gl01 was great , lovely guy , quick delivery and a very nice guy
September 26, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so glad to hear that your delivery was great and that our team member was quick and very nice! We truly appreciate your wonderful feedback.
Fast service and prompt delivery by Fran
Fast service and prompt delivery. The package arrived undamaged and exactly where I asked it to be placed. Fran was very helpful polite and professional.
September 26, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so pleased to hear about your positive delivery experience! It's wonderful that our service was fast and that your package arrived safely and exactly where you wanted it. We're especially happy to know that our team member was helpful, polite, and professional. Thank you for your feedback!
Reply from CitySprint - Glasgow
We're so glad to hear that our delivery driver was really helpful! We truly appreciate your wonderful feedback.
Great service!
Received my delivery today, within the predicted time window. I was met with a cheery smile by Fran, the delivery driver, who offered to carry the very heavy order to my back garden. What a great service!
September 25, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're delighted to hear that your delivery arrived within the predicted time and that our delivery driver provided such excellent service, even offering to carry your heavy order to your back garden. Thank you for your kind feedback!
Fran was very efficient and helpful
September 25, 2026
Unprompted review
Reply from CitySprint - Glasgow
We are so glad to hear that our team member was very efficient and helpful! We truly appreciate you sharing your positive feedback with us.
Kept me updated of time delivery would…
Kept me updated of time delivery would arrive, very helpful, friendly and chatty 10/10 service from fran the man.
September 25, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so pleased to hear that you were kept updated on your delivery time and that our team member was helpful, friendly, and chatty. We appreciate your wonderful feedback!
Fran gl01 from city sprint punctual and…
Fran gl01 from city sprint punctual and cer helpful
September 23, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're happy to hear that our service was punctual and helpful. We appreciate your positive feedback.
Reply from CitySprint - Glasgow
We are so happy to hear that your delivery was spot on! We truly appreciate you taking the time to recommend us.
My order was delivered in a timely…
My order was delivered in a timely manner by Fran (GL01) who was very friendly and polite and Fran also offered to carry the products I ordered to where I wanted them placed.
Excellent service. Very helpful!
September 23, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so pleased to hear about your excellent delivery experience! It's wonderful to know that our team member was friendly, polite, and offered to carry your products to where you wanted them placed. Thank you for your kind words!
Fran is the man
Fran is the man! Extremely friendly, polite and helpful!
September 22, 2026
Unprompted review
Reply from CitySprint - Glasgow
We're so happy to hear that our team member was extremely friendly, polite, and helpful! We appreciate your positive feedback very much.
Fran was really friendly and helpful
Fran was really friendly and helpful
September 22, 2026
Unprompted review
Reply from CitySprint - Glasgow
We are so glad to hear that our team member was really friendly and helpful! We truly appreciate you sharing your positive feedback with us.
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