LT58 The delivery was prompt, very friendly, and handled my package with care. They communicated clearly and made sure everything was delivered safely. Overall, a great experience that made the wh... See more
Company replied
Location
Switch locationUnit 1 City Business Park, Works Road, SG6 1FH Letchworth, Hertfordshire, GB
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See what reviewers are saying
What a polite driver and exceptional service. Driver Code - LT50 from Letchworth Service Centre. He is a very good asset for your company.
Company replied
The gentleman who turned up to collect the parcel was polite, courteous, patient and was actually really careful with the package. He realised it was an item that could potentially get scratch... See more
Company replied
A really helpful guy called Colin (PY72) came today for a pick up. We had forgotten the item was being picked up, but to Colin it was not a problem. He said he always carries spare tape and packaging... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 1 City Business Park, Works Road, SG6 1FH, Letchworth, Hertfordshire, United Kingdom
- 01462 483583
4.9
Excellent
197 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
Simon Hmll was great! A smile & great to have a good conversation! If only all couriers was like this! Thank you
January 11, 2024
Unprompted review
Reply from CitySprint - Letchworth
Good morning Ricci,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Lovely bloke very helpful and very…
Lovely bloke very helpful and very polite
January 11, 2024
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Liam,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Very nice wonderful delivery man
January 8, 2024
Unprompted review
Reply from CitySprint - Letchworth
Good morning Mark,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
A emergency delivery of a feeding pump
A emergency delivery of a feeding pump, after our one failed This morning. Delivered by a friendly, happy
Chap (LT50) ! Thank you for helping us on Boxing Day! Merry Christmas!
December 26, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good Morning Katie,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Served by LT50
Served by LT50. What a great guy! On time with a great attitude for work! A great asset to your company.
December 18, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Blood collection
Arrived on time, always polite and welcomed me with a smile despite the rain.
December 13, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Rebecca,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Letchworth
Good morning Peter,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Jason (LT40)
Jason (LT40) was very helpful with guiding us with the palllet truck to put it in his van so he could take the order to a customer for us.
November 20, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Jack,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Tony went above and beyond when…
Tony went above and beyond when delivering my delivery - he helped bring it into my garage for me and insisted I don’t help! It came exactly when said and considering it was such a big order was delivered and in my garage within 5 minutes! All stock from the store was in immaculate condition. Couldn’t recommend more.
November 16, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Very friendly service despite terrible…
Very friendly service despite terrible weather.
November 2, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Jeanette,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
The best driver
The beat driver I had for fews years, thanks city sprint
November 1, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Alberto,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Called early as needed a fast delivery.
Called early as needed a fast delivery.
Courier LT50 was there super quick.
Very friendly and helpful.
5stars
October 3, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good morning Matt,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
LT50 was Polite and helpful 👍👍
September 15, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Ben
The service was fantastic
The service was fantastic! Reliable, on time and Jason was brilliantly helpful and friendly!
August 22, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Lola,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Communication with the driver is always…
Communication with the driver is always clear and straightforward. Driver (Jason LT40) has done multiple jobs for us and understands our site PPE requirements and is happy to comply without issue.
August 2, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lucie
Jason is so helpful polite and friendly
August 1, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good morning,
Thank you for taking your time to leave a review I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Lucie
Exceptional Service!
A really helpful guy called Colin (PY72) came today for a pick up. We had forgotten the item was being picked up, but to Colin it was not a problem. He said he always carries spare tape and packaging in his van and literally did the whole thing for us! What great service and so refreshing to meet a courier who was willing to go the extra mile and make a customer happy!
July 28, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good morning Mark,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Couldn’t ask for better driver
The gentleman who turned up to collect the parcel was polite, courteous, patient and was actually really careful with the package.
He realised it was an item that could potentially get scratched or damaged and he immediately started laying dust sheets etc to protect the package from the floor of his van. He also wrapped the item itself in a sheet and secured it as best he could.
Clean van inside and out. Courteous, respectful and pleasant driver.
Couldn’t ask for more or better really. This driver is a credit to city sprint.
LT40
July 26, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon Andy,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Had a very nice delivery driver who…
Had a very nice delivery driver who picked up my Wickes return from St. Albans today.
June 16, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Great service!
Colin was very efficient, friendly and it was a great customer experience overall
June 14, 2023
Unprompted review
Reply from CitySprint - Letchworth
Good morning Laura,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
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