CitySprint - Norwich Reviews 862

TrustScore 5 out of 5

4.9

Units 32 & 34 Hellesdon Park Industrial Estate, Hellesdon Hall Road, NR6 5DR Norwich, Norfolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

When I place an order from Wickes I have always had the same delivery driver. His name is Jed and what makes him very special is he's always polite and very cheerful. I've had other goods delivered by... See more

Company replied

Rated 5 out of 5 stars

I have a delivery delivered by MARTIN NR42, brilliantly handled, with care and finesse. Also gave me storage information about my delivery and "do's and don'ts". For someone who doesn't have many p... See more

Company replied

Rated 5 out of 5 stars

I ordered 7 x bags of compost from Wickes and decided to opt for delivery - selected a next-day drop and true to their word, City Sprint (Norwich) delivered. More importantly, a friendly, helpful driv... See more

Company replied

Rated 5 out of 5 stars

Delivery was excellent by Jason PA33. Pleasant and respectful. He rang the bell and knocked politely and waited for me to open the door. There are other couriers who just dump the parcel on the doorst... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 32 & 34 Hellesdon Park Industrial Estate, Hellesdon Hall Road, NR6 5DR, Norwich, Norfolk, United Kingdom

  • 01603 594437

4.9

Excellent

TrustScore 5 out of 5

862 reviews

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Rated 5 out of 5 stars

Excellent

Fast, well-updated delivery. The courier was pleasant, friendly, very helpful and obliging.

June 15, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're so glad your delivery was fast and well-updated, and that our courier was pleasant and helpful!

Rated 5 out of 5 stars

JIM NR47 courier

Always polite and courteous. Jim NR47
And helpful

June 3, 2026
Unprompted review
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Reply from CitySprint - Norwich

We are so glad you found us polite and helpful. Thank you for your kind words.

Rated 5 out of 5 stars

Driver is always pleasant and helpful

Driver is always pleasant and helpful. Drops off and collects items efficiently

June 3, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're so glad to hear our driver is always pleasant and helpful! We appreciate your kind feedback.

Rated 5 out of 5 stars

Polite and efficient delivery and…

Polite and efficient delivery and collection weekly

June 2, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're glad to hear our weekly delivery and collection are polite and efficient! Thank you for your feedback.

Rated 5 out of 5 stars

Seamless process from placing the order…

Seamless process from placing the order with Robert Dyas to receiving the delivery from CitySprint. Communication from CitySprint throughout was frequent and informative. The delivery came within the allotted time. 'Martin NR42', the delivery driver, was absolutely brilliant, very friendly, professional and extremely helpful when it came to placing the heavy bags of soil exactly where I needed them. I hope I have this company again. Thank you!

April 23, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're happy to hear that you had a seamless experience with the order and delivery. It's great to know the communication was frequent and informative and that the delivery driver was helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Martin was great again

Martin was great again. Helped me with the delivery and put the plasterboard where I wanted. He is always helpful.

March 4, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're happy to hear that the delivery assistance was helpful and that you had a positive experience. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Great service friendly and very helpful…

Great service friendly and very helpful it’s great to see someone so happy delivering a great service. If only everyone was like that.
Thank you Martin

March 3, 2026
Unprompted review
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Reply from CitySprint - Norwich

We appreciate you taking the time to share your positive experience. We're happy to hear that our service met your expectations, and we value your kind words.

Rated 5 out of 5 stars

Brilliant

Very good service. well informed before arrival, the man who delivered it was MARTIN NR42. I am a retired joiner and he put the material exactly where I wanted it and was a gentleman.

March 2, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're happy to hear that you had such a positive experience with our service! We appreciate your recognition of the delivery and placement of materials to your specifications. Thank you for your feedback.

Rated 5 out of 5 stars

The delivery perfect put everything…

The delivery perfect put everything thing where I wanted it to go. The delivery driver was polite and friendly his name was MARTIN NR42 wish all delivery drivers were like him

February 21, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're happy to hear the delivery was perfect and everything was placed to your liking. We appreciate your positive feedback regarding the driver's polite and friendly service.

Rated 5 out of 5 stars

Excellent service, thanks!

As a disabled pensioner I was very grateful to find that Martin (NR42) was both friendly and very helpful .

February 19, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're happy to hear that you had such a positive experience. It's great to know that our staff member was helpful and friendly. Thank you for your feedback.

Rated 5 out of 5 stars

Very smooth delivery 😁

Martin NR42, very helpful, the delivery was very smooth and easy. All items were taken inside for me. Martin is smiley and friendly. A true asset to your team! 😁

February 19, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're happy to hear that the delivery was smooth and easy. We appreciate your positive feedback regarding the helpful service and are glad you found it satisfactory.

Rated 5 out of 5 stars

Extremely helpful delivery driver

Extremely helpful delivery driver, Martin NR42. Very friendly, cheerful and accommodating and kindly put our 10 bags of manuer where we asked.

February 17, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're happy to hear that our delivery driver was so helpful and accommodating! We appreciate your positive feedback regarding their friendly and cheerful service.

Rated 5 out of 5 stars

Great Service

They sent a message saying what time they would be here, and followed it up when they were 5 minutes away. When they arrived, they were very polite and helpful in getting my goods into my house.
Many thanks to MARTIN NR42.

February 16, 2026
Unprompted review
CitySprint - Norwich logo

Reply from CitySprint - Norwich

We're happy to hear that you had a positive experience with our service. It's great to know that our team was punctual, polite, and helpful when delivering your goods. Thank you for your kind words!

Rated 5 out of 5 stars

Always great and reliable service

Always great and reliable service, Martin nr42 is always helpful and always on time and friendly

February 11, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're happy to hear that you consistently receive great and reliable service. We appreciate your positive feedback regarding the courier's helpfulness, punctuality, and friendliness.

Rated 5 out of 5 stars

Driver very polite and helpful

Driver very polite and helpful

February 3, 2026
Unprompted review
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Reply from CitySprint - Norwich

We appreciate you letting us know about the driver's politeness and helpfulness. We are so glad you had a positive experience!

Rated 5 out of 5 stars

Wonderful service

It is wonderful to have medicine delivered to the door. Good to receive a phone call arranging a convenient delivery day. The couriers are so polite and enthusiastic.

January 30, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're happy to hear that you appreciate the convenient delivery and the polite service. Thanks for your feedback.

Rated 5 out of 5 stars

Ontime and courteous

Ontime, friendly and considerate

January 30, 2026
Unprompted review
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Reply from CitySprint - Norwich

We are happy to hear that you had a wonderful experience with us. Thank you for taking the time to leave us your kind feedback.

Rated 5 out of 5 stars

City Sprint, Martin NR42

Martin NR42
Excellent service, on time and delivered with a smile

January 30, 2026
Unprompted review
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Reply from CitySprint - Norwich

We're happy to hear that you had such a positive experience with our service! Thank you for your kind words and for taking the time to leave a review.

Rated 5 out of 5 stars

NNUH delivery

Parcel was delivered within the time frame.

January 28, 2026
Unprompted review
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Reply from CitySprint - Norwich

We appreciate you taking the time to share your experience with us! We're happy the parcel arrived on time.

Rated 5 out of 5 stars

Great Service

Driver and his son are always friendly and helpful.

January 26, 2026
Unprompted review
CitySprint - Norwich logo

Reply from CitySprint - Norwich

We're glad you find our team members friendly and helpful. Thank you for your positive feedback; we appreciate it very much.

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