CitySprint - Nottingham Reviews 1,511

TrustScore 5 out of 5

4.9

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Without a doubt the best courier service. I'm severely disabled and always need help and the delivery drivers ALWAYS take my items to where I need them without the need for me to ask. I recently had a... See more

Company replied

Rated 5 out of 5 stars

5 stars to NG26 from the Nottingham service centre. He was excellent with the delivery from start to finish, very efficient and all with a smile too! Very happy customer.

Company replied

Rated 5 out of 5 stars

Courier was early, which was a bonus because I have meetings galore from 1000 hrs. He unloaded the 12 sleepers and put them in the garden as requested, which goes above and beyond what I expected 😊

Company replied

Rated 5 out of 5 stars

We ordered some gravel and slabs from Wickes in Grantham to be delivered by City Sprint their contractor. The order was placed yesterday afternoon and delivery was agreed for this morning. The Cit... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Without a doubt the best courier…

Without a doubt the best courier service. I'm severely disabled and always need help and the delivery drivers ALWAYS take my items to where I need them without the need for me to ask. I recently had a delivery made by DX and the driver refused to help me but citysprint are always outstanding. My delivery today was made by driver NG67 really nice guy, extremely polite and helpful, respectful of me and my property. A credit to the company.

June 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so happy to hear about your positive experience with our courier service. It's wonderful to know our drivers consistently provide the assistance you need. We truly appreciate your kind words about our team's helpfulness and respect.

Rated 5 out of 5 stars

5 stars to NG26 from the Nottingham…

5 stars to NG26 from the Nottingham service centre.
He was excellent with the delivery from start to finish, very efficient and all with a smile too!
Very happy customer.

June 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear about your excellent delivery experience! We appreciate your kind words about the efficiency and friendly service.

Rated 5 out of 5 stars

Driver kindly took goods around the…

Driver kindly took goods around the back as was physically unable to. Very polite and understanding.

June 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad our driver was helpful and understanding, taking your goods around back. We appreciate your kind feedback!

Rated 5 out of 5 stars

Good delivery

The delivery driver took tge time to back up the drive so there was minimal amount of lifting needed. Also very cheerful and polite.

May 6, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear our delivery driver was cheerful, polite, and took the time to assist with your delivery. We appreciate your positive feedback!

Rated 5 out of 5 stars

CitySprint

Courier was early, which was a bonus because I have meetings galore from 1000 hrs. He unloaded the 12 sleepers and put them in the garden as requested, which goes above and beyond what I expected 😊

May 27, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so pleased to hear our courier's early arrival and helpfulness with your sleepers made your day easier. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service. The delivery driver (NG34) was very friendly, polite and professional.

May 15, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear your service was quick and efficient! We appreciate your positive feedback about our friendly driver.

Rated 5 out of 5 stars

So helpfull and smilely lovely helpful…

So helpfull and smilely lovely helpful couldnt have done anymore xx

May 7, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We are so happy to hear that our team was helpful and made your experience so lovely. We appreciate your kind words and feedback!

Rated 5 out of 5 stars

amazing

NH20 were amazing gentlemen very polite and helpful
I was having a stressful day, but they soon made me smile and carried the supplies to the side of the house for me.
Thank you

April 23, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our team was so polite and helpful and that they made your day better! We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Helpful friendly

Helpful friendly

May 6, 2026
Unprompted review
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Reply from CitySprint - Nottingham

Thank you for taking the time to feedback positively about our courier and service!

Rated 5 out of 5 stars

Good experience

Ref : Nh20
Friendly guys. Asked where I wanted items left. Good experience. Thanks.

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our team provided a friendly and helpful experience and that you were satisfied with our service. Thank you for your feedback.

Rated 5 out of 5 stars

Couldn't fault the deliver people …

Couldn't fault the deliver people very well mannered n very helpful

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our delivery team was well-mannered and helpful. We appreciate you taking the time to leave us this positive feedback!

Rated 5 out of 5 stars

Great Delivery Experience

My delivery was delivered during the window i requested. I had text notifications related to my order and could track the van online. When it arrived the two men unloaded the delivery into my garage as requested. No issues. No worries. No problems.

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that your delivery arrived within the timeframe you requested and that you found the text notifications and online tracking helpful. It's great to know the delivery was unloaded into your garage without any issues. Thank you!

Rated 5 out of 5 stars

Tracked delivery

Tracked delivery, great service from the 2 guys. Delivery as expected and left where requested.

May 5, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you received tracked delivery and great service! We appreciate your positive feedback regarding the delivery and placement.

Rated 5 out of 5 stars

The driver NG26 i have regularly he's…

The driver NG26 i have regularly he's the most kindest, helpful and polite person i think I've ever had
He goes out his way without asking he definitely needs recognition for his work

May 4, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you regularly have such a positive experience with our driver! It's great to know their kindness, helpfulness, and politeness stood out. We appreciate your positive feedback.

Rated 5 out of 5 stars

Spot on driver.

Spot on driver.

May 2, 2026
Unprompted review
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Reply from CitySprint - Nottingham

Thank you for taking the time to feedback positively about one of our drivers.

Rated 5 out of 5 stars

Speedy helpful dropoff

Speedy helpful dropoff, brought the goods up the side and through the gate for me. Much appreciated.

May 2, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our prompt and helpful service made your drop-off easier! We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Great service Nh20

Great service, communication good and professional delivery, thank you

May 1, 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you received great service with good communication and a professional delivery. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great service

May 1, 2026
Unprompted review
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Reply from CitySprint - Nottingham

Thank you for taking the time to feedback positively about our service, we are glad you are happy with it!

Rated 5 out of 5 stars

Brilliant service

Brilliant service by the most polite gentlemen. Thank you NH20.

May 1, 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're so glad you received brilliant service from a polite employee! We appreciate you taking the time to leave positive feedback.

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