CitySprint - Oxford Reviews 1,673

R016 Riffat from CitySprint delivered my stuff on time, with a smile and helpfully carried the order to whete I wanted it. He was very nice.

If I could give no stars I would. I have had the worst experience with this bunch of cowboys ever. A delivery scheduled for Friday with confirmation it would arrive in a given time slot. When it did not arrive I called them and was told they were running late and it would definitely be there within 2 hours. It did not arrive. Called again to be told there had been a problem with the delivery and suggest I speak to Wicks (supplier) about it. Builder was scheduled to do the work on Saturday which I then had to cancel. Wicks were closed at that point so I called next morning(sat)and they were as confused as me as the order was showing as picked up. Wicks Rescheduled delivery for Monday which meant I had to change my bank holiday plans to be home for the delivery. I rebooked builder to come on Tuesday - surprise surprise city sprint did not deliver yet again. Called them to see if I could get an update and was told in no uncertain terms and I quote "your a Wicks customer not ours Wicks are our customer so we do not talk to Wicks customers - I suggest you take it up with them" Despite the fact I had paid for their delivery so am in fact a City Sprint customer- They were so rude and unhelpful. The outcome is I have spoken to Wicks today to be told City Sprint had indeed picked up the order but there was no reason for it not to be delivered that they could see. Needless to say I have cancelled my order now with Wicks, rescheduled same order with B and Q and saved £160. The most frustrating thing is no-one gives any information and when I finally did get through to ask for an update the rudeness of City Sprint guy was shocking, so unpleasant and dismissive despite me having spent almost £600 on my order. Would not recommend City Sprint to my worst enemy most poor service ever.

Very polite delivery driver - went the extra mile to help get all the delivery to the bottom of my garden. Very much appreciated. The courier was SW71

All delivered safe and sound. Drover was friendly

Over the past few years working in Churchill Hospital Theatres, Pavel OX21 has been a great courier - very friendly, polite and well mannered. He is one of our regular drivers and has been a reliable, efficient individual that gets the job done. He is knowledgeable as I tend to ask questions about CitySprint or if there are any issues, he is always willing to help. Thank you Pavel for the service you do for us! It is much appreciated.

Glenda is always a pleasure! She’s always on time with our deliveries and I can’t even begin to explain how much we appreciate her positive attitude and helpfulness. She’s so on the ball and knows exactly what to do in any situation.

Glenda (our usual driver) is always on time, even when the traffic can be awful. She is always so nice and kind when communicating with us.

Glenda always comes on time and is reliable and very efficient. Very friendly. Has been delivering for us for years.

Glenda regularly delivers and collects patient samples to the hospital. She is always punctual, helpful, and provides service with a warm, friendly smile.

OXO2
Oxford Sleep and Ventilation Service
Very personable, follows correct procedure, prompt and helpful

He is very professional and polite

Courier delivered by OX02

Great work!!

Glenda-Oxford driver Q097
Over the past two years of working on reception at Katharine House Hospice, I have had the pleasure of meeting Glenda when delivering pharmacy essentials. Glenda is extremely hardworking, professional and friendly. She goes above and beyond to make sure everything goes smoothly. This is so essential. Thank you so much for everything you do.

Willo OX41 is our regular driver at Kingsway Health Centre, Rudloe Drive Kingsway, Gloucester.
I work front desk reception at Kingsway Health Centre, Gloucester he is always super polite and extremely helpful over the time he has been delivering to us he will go above and beyond always taking the stock straight to where it needs go rather than myself having to move it on my own once he has left he really
does make my day so much easier

Willo is a lovely man, always friendly and conscientious. Credit to the company.

Very respectable and polite

Courier helpful and polite

Always on time and driver is always happy friendly and courteous

Friendly, helpful driver - SW84 Karl Davies