Today we had our flooring delivered by Konrad (PE 32). Very kind and comunicative person. Outloaded full pallet manually and even refused from tips. Very satisfied with service provided.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent delivery by Lee and Lesley, whom I've had before from city sprint. Very polite and courteous, nothing is too much trouble, will bring in the delivery and place it where required.
Company replied
The courier was extremely helpful and friendly. I asked for advice on installing my fence panel and he quickly showed me how to do it which I appreciate was above and beyond. Made my day.
Company replied
Delivery was in time slot communicated. Driver Konrad was very pleasant and placed the consignment where I needed it and with care. All round a very pleasant experience, thanks!
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 2 Prospect Place, PE1 5QP, Peterborough, Cambridgshire, United Kingdom
- 01733 371214
3.2
Average
161 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great delivery service
Plasterboard delivery, driver Gary was punctual, friendly and help me carry the boards into the house to exactly where I wanted them,
Thank you
July 19, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good Afternoon Adam,
Thank you for your 5-star review, we are always delighted to hear of positive feedback.
We look very much forward to working with you again in the future.
With thanks and kindest regards,
Chris.
Craig PB27
Craig is our courier and is always very friendly and polite whenever he comes into the surgery
July 19, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback. I will forward the comments onto the courier's local service centre so the courier is aware of the appraisal.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Sherrie
helpful and quick
Craig PE27 is always very helpful and quick with his deliveries & collections. Top Service
July 19, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good afternoon Lauren,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Shane
Craig PE27 is very good at his job
Craig PE27 is very good at his job, very friendly & he is a brilliant driver and is very helpful.
July 19, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good afternoon Annila,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Genevieve
Ten Star service as usual by Craig…
Ten Star service as usual by Craig PE27. Always extremely helpful, friendly, polite and reliable.
July 19, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good Afternoon,
Thank you for your 5-star review, we are always delighted to hear of positive feedback.
We look very much forward to working with you again in the future.
With thanks and kindest regards,
Chris.
Reply from CitySprint - Peterborough
Good Morning,
Thank you for your 5-star review, we are always delighted to hear of positive feedback.
We look very much forward to working with you again in the future.
With thanks and kindest regards,
Shane
Brilliant service Gary BW11 was so nice…
Brilliant service Gary BW11 was so nice helpful and friendly
July 18, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good evening,
Thank you for taking the time to leave us a 5-star review, we are delighted to receive your feedback. I will forward the comments onto the courier's local service centre so the courier is aware of the appraisal.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Sherrie
Great service delivery driver very…
Great service delivery driver very helpful first class
Thank you Gary bw11
July 18, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good Afternoon Paul,
Thank you for your 5-star review, we are always delighted to hear of positive feedback.
We look very much forward to working with you again in the future.
With thanks and kindest regards,
Chris.
Reply from CitySprint - Peterborough
Good afternoon Jake,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Genevieve
Helpful polite driver
July 18, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good Afternoon David,
Thank you for your 5-star review, we are always delighted to hear of positive feedback.
We look very much forward to working with you again in the future.
With thanks and kindest regards,
Chris.
Thanks for your help
Thanks for your help. Driver kindly brought the items through to the garden.
July 15, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good afternoon Ben,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Genevieve
Courteous and professional service
Courteous and professional service. Thank you.
July 15, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good Afternoon Deborah,
Thank you for your 5-star review, we are always delighted to hear of positive feedback.
We look very much forward to working with you again in the future.
With thanks and kindest regards,
Chris.
Lee Pe77 was very helpful and…
Lee Pe77 was very helpful and professional. Great guy
July 15, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback. I will forward the comments onto the courier's local service centre so the courier is aware of the appraisal.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Sherrie
Great Service
We are lucky to always get the same driver, Lee, who is excellent.
July 15, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good Afternoon Julie,
Thank you for your 5-star review, we are always delighted to hear of positive feedback.
We look very much forward to working with you again in the future.
With thanks and kindest regards,
Chris.
Good customer service
The very kind driver - Lee PE79, was happy to carry 10 heavy bags of play sand round to my back garden for me. On a very hot day, I was extremely grateful. Thank you very much and
My delivery arrived earlier than the tracking time.
July 14, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lucie
Dave L358 efficient and very friendly
Dave L358 efficient and very friendly! always a pleasure to see
July 14, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Genevieve
Good Communication and took care of the…
Good Communication and took care of the items on my delivery. Lee PE79 was most helpful and friendly
July 14, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good Afternoon David,
Thank you for your 5-star review, we are always delighted to hear of positive feedback.
We look very much forward to working with you again in the future.
With thanks and kindest regards,
Chris.
Excellent delivery service from Lee
Excellent delivery service from Lee. Cheery even in this weather carrying heavy sheets of chipboard flooring right to the bottom of my yard. Top bloke. Thanks
July 13, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lucie
Very efficient and friendly service.
July 13, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good afternoon Mr Rowland,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Sherrie
Just had a delivery from lee and…
Just had a delivery from lee and Lesley. Excellent service and great care delivering my items and put them exactly where I wanted. Highly recommend
July 11, 2022
Unprompted review
Reply from CitySprint - Peterborough
Good Morning Philip,
Thank you for your 5-star review, we are always delighted to hear of positive feedback.
We look very much forward to working with you again in the future.
With thanks and kindest regards,
Chris.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.