CitySprint - Plymouth Reviews 

327
TrustScore 5 out of 5

4.9

Unit 17 Herder Court, Beechwood Way, Langage Business Park, PL7 5HH Plymouth, Devon, GB


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Rated 5 out of 5 stars

Good communication about the delivery. It was on time. Driver (Brad, PL87) was really polite, friendly and helpful. He was careful with delivery and advised laying the fence panels down so they would... See more

Company replied

Rated 5 out of 5 stars

Today, Kevin (PL37) and Lilly (PL33) delivered my order. They are the loveliest people, but are also efficient and effective. The whole system works brilliantly, from being able to track their vehic... See more

Company replied

Rated 5 out of 5 stars

Lilly PL33 is amazing. Not only does she carry massive sheets of plasterboard, bags of concrete and piles of 2.4m timber up slopes to my house, but she does so with a smile and a warm and friendly att... See more

Company replied

Rated 5 out of 5 stars

First time we have had a delivery from CitySprint. Very impressed with communication. The driver delivered within the time fame, it was pouring with rain and he very obligingly took the large water bu... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 17 Herder Court, Beechwood Way, Langage Business Park, PL7 5HH, Plymouth, Devon, United Kingdom

  • 01752 333550

4.9

Excellent

TrustScore 5 out of 5

327 reviews

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4.9

All reviews

(327)

2,727 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivered on time

Delivered on time. Friendly and polite courier (Lilly PL33)

February 5, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Lee,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Excellent, friendly and helpful delivery

Lilly is very helpful, not simply offloading the goods, but taking the time to put them in a good location to make the job easier. She has delivered several times now, and is always a cheerful individual, thanks very much, Billy!

February 6, 2024
Unprompted review
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Reply from CitySprint - Plymouth

Good afternoon David,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Excellent delivery.

2 garden fences Delivered by Lilly PL33, she made me smile, lovely having a pleasant happy, friendly delivery like that to your door, delivery time was in the time frame with no problems, would recommend without no hesitation to get your goods delivered by this company.

February 5, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Jane,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Lilly PL33 was very friendly

Lilly PL33 was very friendly, cheerful and professional, was very careful with my delivery and left it all neat and tidy and where I had asked her to leave it. Did not complain once about having to carry it all in and up and down my steps. Was a pleasure to have such a nice delivery person, have had some awful ones in the past from other companies.

February 5, 2024
Unprompted review
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Reply from CitySprint - Plymouth

Good afternoon Helen,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Lilly PL33 was super cheery and…

Lilly PL33 was super cheery and brilliantly helpful. The goods have come in brilliant condition and a really good quality.

February 5, 2024
Unprompted review
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Reply from CitySprint - Plymouth

Good morning Peter,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Lilly PL33 was helpful and cheerful

February 1, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning Melvin,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Very present and helpful

Very present and helpful. Delivered the items exactly where I asked.
Courier Lilly PL33

February 2, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning Daniel,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Exelant

Very quick delivery silly was friendly and helpfull.
Exelant service all round thank you.

February 2, 2024
Unprompted review
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Reply from CitySprint - Plymouth

Good afternoon Marc,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we do hope to work with you again in the near future.

Many thanks,

Lewis.

Rated 5 out of 5 stars

Lilly was happy friendly and polite…

Lilly was happy friendly and polite young lady who came across helpful and supportive if we needed help. Someone who looks like they enjoy their job.
Credit to the company

February 2, 2024
Unprompted review
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Reply from CitySprint - Plymouth

Good afternoon Bob,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Friendly delivery driver and delivered on time

Lilly delivered my parcel on time and was very friendly. I was able to track the parcel so was aware of when it was due to arrive.

January 30, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Peter,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Lilly is brilliant

Lilly has delivered our heavy/bulky Wickes items a few times. She has always been on time and respectful of our property. She has communicated with us if there might be a delay in getting to us within the alloted time. We will definitely be using this service many more times as it's extremely convenient for us.

February 2, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Sally,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Excellent service from thr driver Lilly…

Excellent service from thr driver Lilly pl33
Came to find me when I didn't hear door,not like most who just leave a card and go.Also helped unload.

February 1, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning Nigel,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

An Excellent Delivery Experience

Lilly (PL33) was so friendly and helpful and - above all - cheery! She delivered my doors to the room I wanted with great care - a very professional courier and an excellent ambassador for CitySprint!

February 1, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Kate,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

First class service

Delivered within the time frame and the driver with her bubbly personality provided a first class service.

February 1, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Vince,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Lewis

Rated 5 out of 5 stars

Good efficient service. Lilly.

Good efficient service.
Lilly PL33 was friendly and helpful.

February 1, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Lilly PL33

Lilly PL33, delivered gate and the fittings, on time, very pleasant and helpful. Helped to deposit in garage. What more could I want.

January 31, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Bill,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Reliable delivery service

definitely an above average delivery company, ordered from Wickes on the Monday and was informed about my delivery by text and email, every step of the way I was updated regarding the progress, due for delivery on Wednesday, my items came in good time .the delivery driver had a wheelbarrow to unload from the van and I then unloaded to the fron of my home. Lilly was friendly and careful to check everything was ok as I ordered .
overall good company to deal with.
and are happy that Wicks found a reliable company to transport their products to customers. Thank You.

January 31, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Jas,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Really helpful and friendly service and…

Really helpful and friendly service and delivery by LillyPL33. Love the tracking feature … was able to get the dogs out of the way as noticed the van coming down the road . Love it . Thanks Lilly
Mrs Dott
Plymouth

January 30, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near fututre.

Many thanks,

Lucie

Rated 5 out of 5 stars

Lilly does the job..

A 45kg worktop was delivered by Lilly, on time. Fortunately she plays rugby, so absolutely no problem.

January 30, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning Chris,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near fututre.

Many thanks,

Ben

Rated 5 out of 5 stars

Very helpful driver.

The courier PL40 was on time and it was easy to track the delivery. He was very friendly and helpful which was appreciated. Thank you.

January 30, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Ken,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

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