Civilised Surveying Services Ltd Reviews 

72
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Very prompt, curteous. The surveyor explained clearly what he would be looking at, also listened to client's points of view and observations. Yes it was a busy period for him but the report was out, d... See more

Company replied

Rated 5 out of 5 stars

Nick provided me with an excellent, comprehensive L3 survey report on an older property I was looking to purchase. It’s allowed me to fully understand what I was taking on, any potential risks and use... See more

Rated 5 out of 5 stars

Nick was brilliant from start to finish. He turned up on time, was incredibly thorough, and explained everything in plain language without any jargon. You can tell he really knows his stuff and genuin... See more

Company replied

Rated 4 out of 5 stars

Nick has been a nice guy to deal with he seems very knowledgeable and professional. Nick surveyed a bungalow we are purchasing. He was able to come out reasonably quickly. His report was very compre... See more

Company replied

Company details

  1. Surveyor
  2. Chartered Surveyor
  3. Land Surveyor
  4. Quantity Surveyor
  5. Real Estate Surveyor

Written by the company

Civilised Surveying Services provides Homebuyer Surveys, Home Condition Surveys and Building Surveys. We are here for you to discuss which survey is suited to your exact needs. If you're buying a new home or worried about current defects on your home. Please call us first for friendly expert advice.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

72 reviews

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4.5

All reviews

(72)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Nick and Chloe were fantastic through…

Nick and Chloe were fantastic through out keeping me updated at all times,
The report was back to me in just over a week and it was very detailed
I will 100% use these guys again and recommend them to my friends
Keep up the good work

June 20, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Many thanks Andrew. All the best with your move. Kind Regards

Rated 1 out of 5 stars

Waited more than 4 weeks from the…

Waited more than 4 weeks from the Survey taking place to receiving the report. Would not recommend.

April 28, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Sorry to hear that Frank. We are governed by 3rd party searches that are often out of our control. Apologies & all the best with your new home. regards.

Rated 5 out of 5 stars

We received a great service

We received a great, friendly service and very detailed level 3 survey report. Nick is very easy to talk to, super accommodating and the report was easy to understand. The survey was also great value for money considering how detailed and thorough it was. We would recommend Civilised Surveying Services.

June 2, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Many thanks - we hope you move goes well and you love your new home.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, I cannot recommend highly enough. Nick and Chloe highly professional, efficient and so helpful. The report although long as I had a full structural survey on my purchase was broken down in sections which made it easy to read and the summary sections were very helpful in understanding the details of the report. Nick was also able to give me guidance on changes I will be making which has given me confidence to make those changes. Thank you both.

May 2, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Hi Debbie - all the best with the house and your plans.

Rated 5 out of 5 stars

Communicative, approachable and reliable

From the very start of the process, Nick and Chloe were communicative, approachable and reliable. The survey and report CSS Ltd carried out for us was comprehensive and easy to understand. Further advice was available and, if needed, I'm sure Nick would be there in future for us. Thank you, Nick, for making this part of our buying journey a pleasure!

May 22, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Many thanks Pippa - loving your new home.

Rated 5 out of 5 stars

Nick was super helpful and supportive

Nick was super helpful and supportive, always ready to clarify. He gave me a good idea of the severity of anything he raised in the survey, and gave me some insights on how best to approach my situation, especially as I am first-time buyer.

May 22, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Thank you Peter. All the best with your move.

Rated 5 out of 5 stars

Nick has been really helpful and…

Nick has been really helpful and supportive throughout our whole process. Always easy to contact to clarify anything we were unsure about. Would definitely recommend especially to first time buyers.

March 6, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Thank you Rebecca - all the best with your move.

Rated 5 out of 5 stars

Would definitely recommend Civilised…

Would definitely recommend Civilised Surveying Services, very comprehensive and helpful survey report and great customer service. Thanks Chloe and Nick!

March 29, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Thanks Holly - all the best

Rated 5 out of 5 stars

Great service, great communication, great work

I was recommended Civilised Surveyors by an estate agent. Getting in contact with Nick I instantly knew I was going to be happy with the service from the first detailed conversation about the work he would carry out. In a very timely manner, Nick arranged with the vendor the survey and took care of everything. Having even one less thing to worry about when buying a house is an epic win, so this is good all round. The quality of the report that was produced was incredibly detailed and thorough to the point I knew more about the house from the survey than having looked round it twice and the estate agents documents. The report highlighted the things I needed to look at in more detail and the things that were fine. Further to this, Nick followed-up and we were able to talk through anything I was unsure about. All round just a brilliant service and I can recommend Civilised Surveyors as the best in the business. Book them now!

January 27, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Hi Paul - many thanks and i wish you all the best with your move.

Rated 5 out of 5 stars

Don’t hesitate - book this team!

I am happy to write a glowing review for Nick and his team at civilised surveying services! We were initially referred to them by a family member, and we are so glad we took their recommendation.

Nick and his team provided us with a detailed and professional report that exceeded our expectations. He also took the time to explain everything in a way that was easy for us to understand.

What stood out the most to us was their friendly and helpful attitude. They truly cared about our needs and went above and beyond to ensure we were satisfied with their services. Their quick response time to our inquiries was also greatly appreciated.

Overall, we would highly recommend this superb team to anyone looking for a survey company. Their expertise, professionalism, and exceptional customer service made our experience with them truly outstanding. Thank you, Nick and team, for a job well done!

March 5, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

MANY THANKS SARAH - ALL THE BEST WITH YOUR MOVE - KEEP IN TOUCH

Rated 5 out of 5 stars

Helpful, respectful and thorough.

I instructed Civilised Surveyors on recommendation and wasn't disappointed.
Nick helped me to understand what was wrong with my property and gave clear guidance as to what I should do to remedy issues in a logical order to suit my budget.
Whilst in my home he was thorough but respectful.
The report took a while to complete, but was worth it, and Nick was happy to go through my questions in detail after I'd received the report.
I'd definitely use Civilised Surveyors again and can recommend.

December 2, 2022
Unprompted review
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Reply from Civilised Surveying Services Ltd

Many thanks Sue. Wishing you all the best in your new home.

Rated 5 out of 5 stars

Smooth and quick processes from start…

Smooth and quick processes from start to finish - Nick took the time to go through all my questions on the report and had great professional advice on how to move forward with my purchase. Definitely recommend! Thank you!

January 18, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Thanks, Chrissy - I wish you all the best with your new home.

Rated 5 out of 5 stars

Very Knowledgeable

Very Knowledgeable, detailed yet easy to understand report! Highly recommend!

January 23, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Thank you Andreea - happy to help.

Rated 5 out of 5 stars

Impressively detailed report

I worked with Nick during the first three weeks of January when he carried out his survey of my preferred property. I have finally received his report, and am impressed by his structuring of the report. He went into incredible depth in every issue, giving me a crystal clear image of the underlying problems, with detailed action plans and identification of future maintenance needs, even highlighting issues where I need to ask my solicitor to dig deeper into the legal positions. Friendly and helpful to an extreme, and even helping me with introductions to local tradesmen.

January 24, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Many thanks Mark. Happy to help.

Rated 5 out of 5 stars

Property survey

The company provided a detailed & user friendly report that enabled us to make a decision on the property with confidence. Nick was professional & approachable & ready to assist in follow-up to his survey. This helped us resolve the outstanding questions before we moved to completion.

January 3, 2023
Unprompted review
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Reply from Civilised Surveying Services Ltd

Thank you Chris and all the best with your remaining conveyancing.

Rated 5 out of 5 stars

Great Service

We received a detailed professional report which gave us a full understanding of the issues the property had. It also highlighted many questions we had not even thought of. Overall, great help in making sure that you know what you are buying. Can definitely recommend Nick.

December 1, 2022
Unprompted review
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Reply from Civilised Surveying Services Ltd

Many thanks for your review.

Rated 5 out of 5 stars

Civilised Surveying Services Ltd provide an excellent service!

Nick provided a detailed report with photos and put in a lot of time and effort to make sure we were happy with and understood the content. He gave us great advice on what our options are and high-level estimates for work that might be needed. Nick is a very agreeable and polite individual and makes himself available for any and all questions no matter how trivial or difficult!
Would highly recommend his services. He would be the first one we would call should we ever need a surveyor again!
Excellent service!

October 25, 2022
Unprompted review
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Reply from Civilised Surveying Services Ltd

Hi Mike - many thanks and i hope future work all goes well.

Rated 5 out of 5 stars

Nick is honestly amazing

Nick is honestly amazing. The most detailed and thorough full survey you could ever wish for. He left no stone unturned in his investigations and highlighted many things we would never have thought of. Besides this, he continued to help us with additional advice well after delivery of the survey. 100% top stuff!

October 17, 2022
Unprompted review
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Reply from Civilised Surveying Services Ltd

Wow Pete. Thank you 😊

Rated 5 out of 5 stars

Helpful and honest

Nick took a lot of time to talk me through the report. He gave great, honest advice and I really appreciated it!

October 3, 2022
Unprompted review
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Reply from Civilised Surveying Services Ltd

Many thanks Alex. Happy to have helped. All the best.

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable. Happy to discuss the property and the report as and when required. Plenty of useful advice where appropriate.

September 23, 2022
Unprompted review
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Reply from Civilised Surveying Services Ltd

Thank you Andrew - i wish you all the best in your new home.

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