Civitatis Reviews 182,922

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I booked my FREE walking tour of Edinburgh and wasn't really sure what to expect from a FREE tour but I was absolutely delighted and would highly recommend it to other visitors to Edinburgh. My walkin... See more

Rated 4 out of 5 stars

Both guides were knowledgeable and enthusiastic but we felt that it was sometimes difficult to understand. It might be helpful for the guides to check that people were able to follow what was being sa... See more

Rated 5 out of 5 stars

Our tour of Bogotà was great! Our guide Angelica explained a lot of the history and culture of Bogotà and Colombia in general. She spoke clearly and was a good storyteller all around. We appreciated t... See more

Rated 5 out of 5 stars

Today I visited Capadoccia with Erdi. It was a wonderful experience. He told me the story and gave me information of the cities we visited, masking the visit more interesting. He speaks fluent English... See more

Company details

  1. Tour Agency

About Civitatis

Written by the company

Civitatis es la compañía líder en reserva online de visitas guiadas, excursiones y actividades en español en todo el mundo, con más de 97.000 actividades en más de 4.200 destinos internacionales.

Apasionados, competitivos y muy orientados en facilitar al cliente las mejores experiencias, desde su nacimiento en 2008, más de 40.000.000 clientes han llenado su viaje con Civitatis.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183K reviews

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Rated 5 out of 5 stars

Mini Bus visit to Nerja, Frigiliana & El Acebuchal.

Our Guide/Driver was excellent - very friendly, great command of English, very knowledgeable, sensitive to the needs of individuals in our small group, generous with his time, friendly with locals we met, interested in getting to know his clients. The villages are each very attractive but very distinctive.

December 18, 2025
Rated 5 out of 5 stars

2 hours in Copenaghen city center

We are italian, and we spend 3 data in Copenaghen. We book cuvitatis in the 2nd day. We liked a lor the visit in the center of Copenaghen. Valeria was very Nike and we appreciated how She talked about the city and Museum and Life style of copenaghen and the people. We suggest the tour during the morning in decembre... Not many hour of light in that period!

December 16, 2025
Rated 4 out of 5 stars

Great company overall with organisation moments

Great company overall, but occasionally there are organizational issues that affect the overall impression. For example, a tour may be canceled and you only find out once you’ve already arrived at the meeting point. Most of the guides are active, energetic, and present the material very well. I can recommend the company, but it’s worth being prepared for the occasional scheduling/ communication hiccup.

December 1, 2025
Rated 5 out of 5 stars

Civitatis is an excellent platform for…

Civitatis is an excellent platform for booking tours and activities in a simple and reliable way. The website is very intuitive, making it easy to find experiences, compare options, and book in just a few minutes.

What I appreciate most is the clarity of the information. Activities are well described, prices are transparent, and the booking process is straightforward with instant confirmation in most cases.

The variety of tours available is impressive, covering both popular attractions and unique local experiences. Everything works smoothly, which makes planning trips much easier and stress-free.

Overall, Civitatis is a trustworthy and user-friendly platform that I would definitely recommend for anyone looking to organize activities while traveling.

July 21, 2025
Rated 5 out of 5 stars

An exceptional service that we…

An exceptional service that we benefited from when we arrived in Marrakech.
The drivers were punctual and transferred us from the airport to the riad and back.
Thank you for the experience — we highly recommend it!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

David was a special guide

David was a special guide. Hè told us about the life in Mexico City and not just about the history or architecture. Strongly re commendatario!

December 6, 2025
Rated 2 out of 5 stars

Not sure

Train ticket with its QR code Nevers recept

December 1, 2025
Civitatis logo

Reply from Civitatis

Hello,

Thank you for the feedback you provided.

First of all, we deeply regret the inconvenience caused regarding your activity.

At Civitatis, we strive to provide a unique experience, and unfortunately, that was not the case in your instance.

However, with the information you've provided, we are unable to find any issue related to your booking. If you have any doubts, please contact our Customer Service team.

We would be happy to assist you.

We remain at your disposal.

Rated 5 out of 5 stars

Easy way to book a ride

The booking process was easy and when there were flight delays they told me how to get in contact with the local provider to update my flight details.

November 29, 2025

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