I have been purchasing Clae shoes for 10years now. I like the style of their shoes and the fact that there are no logo on it. The quality is overall good but I experienced big discrepancies, some last... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The shoes are great. Soft and fit perfectly, however they are made in Vietnam. When I ordered the Dean, it says, handcrafted by certified tanneries in Italy. The leather is but the shoe is actually... See more
Company replied
I learned about Clae on Instagram through Jeff Yamazaki. Not knowing my size for this brand, I purchased two pairs. Shopping online was easy and shipping/delivery was on time. Both pairs - Malone a... See more
Company replied
I like the style and comfort. However i notice the quality of leather is lower now and even a pair I ordered recently was to steep so that the seams broke very quickly. Hopefully this bad experienc... See more
Company replied
Company details
Written by the company
CLAE – Timeless Footwear, For All Walks of Life. Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe. Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship. Made to last. Designed for everyday life.
Contact info
CLAE PO BOX 868. Solana Beach 9207, 92075, Solana Beach, United States
- support@clae.com
- clae.com
4.3
Excellent
631 reviews
Replied to 85% of negative reviews
Typically replies within 1 month
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My first time ordering from Clae
My first time ordering from Clae. The pair I ordered is the vintage line that comes with nice brown colour and beautiful design overall, which suits my age and all occasion wear. Comfort level is on point. However I don’t like the material used for the trap as it makes it quite hard to tie and easily pull off while walking. If this could be improved, it would make a perfect pair of shoes.
September 19, 2025
Reply from CLAE
Hi Khang,
Thank you for your detailed feedback!
We’re thrilled you love the vintage style, color, and comfort of your CLAE sneakers. We also appreciate your note about the laces. Your input is really valuable and will be shared with our product team for future improvements.
CLAE Team
I LOVE my CLAEs!
Funny to have just received an email to rate my new trainers - this morning, as I was putting on my new CLAEs, I was thinking about how much I LOVE them! This is my second pair (I wore the heck out of the first one), and I am thrilled that they are available in both white and off-white. I wear the former in S/S and the latter in A/W.
I wasn't a fan of vegan leather until I realised how easy it is to clean. I love being able to keep my CLAEs looking shiny and new.
My *only* quibble is that CLAE don't sell replacement shoelaces. My father-in-law spilt red wine on my new shoes the second time I wore them, and I wasn't able to completely get the stains out of the laces.
October 9, 2025
Unprompted review
Reply from CLAE
Hi Calluna,
Thank you so much for your kind words! 🌟
We’re thrilled to hear you love your new CLAEs and that your second pair has already become a wardrobe favorite.
We really appreciate your feedback about replacement shoelaces. We’ll take note of it, as it’s important for us to make every part of your CLAE experience as seamless as possible.
Thanks again for your support and love for CLAE! 👟
CLAE Team
The customer service was exceptional in…
The customer service was exceptional in helping me navigate a return/exchange process. The package tracking resources were easy to navigate, and it felt like I was aware of where my package was at each leg of the journey. Not only a fantastic shoe, but equally fantastic systems and customer support staff!
September 23, 2025
Reply from CLAE
Hi Darian,
Thank you so much for your kind words! We’re thrilled to hear that you had a smooth experience with our customer service and tracking systems, and that you’re enjoying your shoes.
Your feedback means a lot to us and we’ll be sure to share it with the team. We look forward to seeing you back at CLAE soon!
Best regards,
CLAE Team
Gene Simmons shoes
The BRADLEY ESSENTIALS Triple Black Leather is the footwear version of Gene Simmons. It has a ridiculously long tongue. This causes two things to happen. One is that the tongue gets pushed down by the ankle causing a ripple in the leather across the foot. The other is that it causes the tongue to shift to one side or the other to avoid the ankle. It looks bad and makes for a bad fit. Additionally the slit in the tongue to put laces through to keep the tongue in place is so poorly positioned that to use it essentially puts it into a rippled position so it is more harmful than helpful.
The leather is fantastic and the support is superior. Clae’s are one of the few shoes I own that I do not have to put custom insoles in. They are wearable out of the box. But the issue with the tongue is a dealbreaker. I cannot recommend these shoes.
I have two pairs of BRADLEY CALIFORNIA. They are perfect. Why they did the long tongue on the BRADLEY ESSENTIALS Triple Black Leather is baffling.
October 7, 2025
Unprompted review
Reply from CLAE
Hi Matthew,
Thank you for your feedback. The Bradley Essentials is intended to have the same construction as the Bradley California, so it’s surprising to hear about the issues you’ve experienced with the tongue.
We’d encourage you to reach out to our Customer Service team at support@clae.com and include photos of the pair in question. They’ll be happy to help resolve the issue.
Thank you for your support and for sharing your thoughts!
Best regards,
CLAE Team
Stylish shoes with superb quality.
Stylish shoes with superb quality.
October 3, 2025
Unprompted review
Reply from CLAE
Hi Tae,
Thank you for your kind words! We’re glad to hear you’re enjoying the style and quality of your CLAE shoes.
Best regards,
CLAE Team
Shipping very suspect
Ordered product - CLAE used a private delivery service to ship totally and item delivered to who-knows-where (work address). The product was out of stock, so I could not get the exact color again. Replacement was no good. Only positive is that the Customer Service was responsive and tried their best.
September 5, 2025
Reply from CLAE
Hi Matt,
Thank you for your feedback, and we’re truly sorry for the issues you experienced with your order. We understand how frustrating it can be when a delivery doesn’t go as planned and the product isn’t available in your preferred color.
We’re glad to hear that our Customer Service team was responsive and tried to assist — they’re always here to help.
We appreciate your patience and your support of CLAE.
Best regards,
CLAE Team
Great shoes and excellent service!
September 17, 2025
Reply from CLAE
Hi Matthew,
Thank you for your kind words! We’re thrilled to hear you’re enjoying your shoes and our service.
Best regards,
CLAE Team
Very good
Very good - shoes quality is top - just a minor issue as return has to be paid by the client
September 1, 2025
Unprompted review
Reply from CLAE
Hi Sébastien,
Thank you for your feedback! We’re glad to hear that you’re happy with the quality of your shoes.
We understand your concern regarding the return costs and appreciate you sharing your thoughts — your feedback helps us improve our service.
Best regards,
CLAE Team
The customer service is always great
The customer service is always great. I originally ordered a pair of sneakers that were final sale and I didn't like them. The service re allowed me to exchange for credit and get a new pair. Always cordial and prompt.
September 12, 2025
Reply from CLAE
Hi Toussaint,
Thank you for sharing your experience! We’re thrilled to hear that our Customer Service team could help you find the perfect pair and that you felt supported throughout the process.
We appreciate your kind words and your continued support of CLAE!
Best regards,
CLAE Team
B+ for style, C- for quality/price
Style of the shoes was as expected and they look nice. The main reason for my 3-star rating is the overall quality of the shoes is not in line with the price. For one shoe color/style I wanted, I ended up buying a pair of Vince brand shoes for a lower price and got a much higher quality shoe.
September 4, 2025
Reply from CLAE
Hi Barry,
Thank you for sharing your feedback. We’re glad to hear you liked the style of the shoes!
We’re sorry to hear that the quality didn’t meet your expectations relative to the price. Your comments are very valuable, and we’ll take them into consideration as we continue to refine our products.
We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future.
Best regards,
CLAE Team
Very comfortable and good looking shoes
Very comfortable shoes, I bought them for the second time. Also the colour and the style look good and modern
September 10, 2025
Unprompted review
Reply from CLAE
Hi Osvaldo,
Thank you for your feedback! We’re thrilled to hear you love the comfort, style, and color of your CLAE shoes — and that this is your second pair!
We appreciate your support and hope you enjoy them for years to come.
Best regards,
CLAE Team
Great sneaker.
Great sneaker.
Attention to detail.
Comfortable and fashionable.
10 plus.
September 9, 2025
Reply from CLAE
Thanks for the love! We’re thrilled you’re enjoying the comfort and style.
- CLAE Team
Reply from CLAE
Thank you for your feedback!
- CLAE Team
Reply from CLAE
Thank you! We’re happy you love your CLAE shoes.
- CLAE Team
Great vegan shoes
Great vegan shoes, look great, more comfortable than expected! Really appreciate mens vegan styles.
August 25, 2025
Reply from CLAE
Thanks so much, Jason! We’re thrilled you love the look and comfort of our vegan shoes.
-CLAE Team
The product and the service from CLAE…
The product and the service from CLAE are all top drawer. The shoes are amazing, both in comfort and styling, just as described. All the communications were proper.
June 26, 2025
Unprompted review
Reply from CLAE
Hi Rob,
Thank you for your kind words!
We’re delighted to hear that you enjoyed both the shoes and our service. Comfort, style, and clear communication are what we strive for!
CLAE Team
Reply from CLAE
Hi Mazen,
Thank you! We’re glad you’re enjoying both our shoes and customer service.
CLAE Team
The best shoes I have ever owned!!
September 6, 2025
Unprompted review
Reply from CLAE
Hi George,
Thank you so much! We’re thrilled to hear that your Clae shoes are your favorites.
CLAE Team
I have been buying Clae since 2019
I have been buying Clae since 2019. Always quality shoes.
September 6, 2025
Unprompted review
Reply from CLAE
Hi Marc,
Thank you for your loyalty! We’re thrilled to hear that you’ve consistently enjoyed the quality of Clae shoes.
CLAE Team
One of my favourite brands
One of my favourite brands. When I’m looking for a new pair of shoes, this is the first place I’ll look. I have many different styles and love them all. They’re surprisingly durable too
September 5, 2025
Unprompted review
Reply from CLAE
Hi Michael,
Thank you for the kind words! We’re so happy to hear that Clae is your go-to brand!
CLAE Team
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