Claim Eazy Reviews 2,708

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

Just had back money again for an Irresponsible Lending Claim. Brilliant and thank you. Didn't think I was due anymore money. I am booking a week in Gran Canaria

Rated 5 out of 5 stars

Dealing with this company Claim Easy was a dream. From start to finish each member of staff I communicated with all via phone or letter were very pleasant in manner & very competent in every departme... See more

Company replied

Rated 1 out of 5 stars

I waited over a year for one claim that took 6 weeks to pay out once it had gone to the ombudsman. I had to continually chase for updates. Emails were hardly responded to, basically ignored until of c... See more

Company replied

Rated 1 out of 5 stars

Threatening legal action over £6.22!! After phoning the company and explaining i didnt have my usual income due to ill health they decide to send my file to Joseph James Law solicitors who now wana st... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

Claim Eazy are Expert Claim Investigators who specialise in financial services & Reclaiming Mis Sold Insurances From Banks & Other Financial Institutions. Regulated by the Claims Management Regulator in respect of regulated claims management activities. Claim Eazy are recognised for their excellent approach towards consumer claims for PPI & PBA Claims With a wealth of experience and an in-depth knowledge of the current market its no wonder more and more people are turning to us to process their claims. We pride ourselves on our trusted and personal service, which is backed up by expert advice. Please be aware that Claim Eazy will never ask for upfront fees. If you are concerned about any suspicious calls or fraudulent activity please call our compliance department immediately on 0161 850 2623 or email compliance@claimeazy.com.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Really pleasant helped with my claim

Really pleasant helped with my claim
Hope it turns out that I am owed some PPi

January 30, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Mrs Fursman,

It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!

If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

very good but just a little on the slow…

very good but just a little on the slow side with corresponding

January 30, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon,

Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.

If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!

Many Thanks,
Claim Eazy.

Rated 5 out of 5 stars

information was precise and clear

information was precise and clear, answered my query fully

January 30, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Andrew,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Rebecca was very helpful and clear and…

Rebecca was very helpful and clear and concise with her advice and knowledge. Excellent advisor and a credit to your company. I'm very grateful for advice given today xxx

January 30, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Anne,

Many thanks for your kind words. Your review shows us that you are enjoying your Claim Eazy journey and this is very important to us. Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our clients.

I am sure that Anne, will be over the moon to see your lovely feedback and this will be forwarded over to them for their viewing right away. We would like to wish you the best of luck with your ongoing claims and look forward to catching up with you shortly.

Many Thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very helpful

January 29, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Stephenie,

Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.

If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!

Many Thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very comprehensive information provided

Very comprehensive information provided following a request for an update on claims.

January 29, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Julie,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

The lady I dealt with was very…

The lady I dealt with was very professional she was helpful and very understanding. I would never be worried contacting claim easy thankyou keep up the good work.

January 28, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Linda,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very helpful and friendly.

January 28, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Anita,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Very polite explanations clear

January 28, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Denise,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Great customer service

January 28, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Stuart,

Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.

If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!

Many Thanks,
Claim Eazy.

Rated 5 out of 5 stars

Megann was very helpful

Megann was very helpful, with her knowledge of my claims.

January 28, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Christine,

It’s great to see these kind of comments about the service we have provided to yourself and we thank you for taking the time to let us know. It’s a priority for us to ensure that our customers are always satisfied and to know that the service we are providing is up to that standard is great to see!

If there is any questions or queries you have also, please send us an email to customer.feedback@claimeazy.com, we will be more than happy to assist you in anything you may need.

Many thanks,
Claim Eazy.

Rated 4 out of 5 stars

Staff are always helpful and pleasant…

Staff are always helpful and pleasant to deal with and got my queries sorted quickly.

January 27, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Debra,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Absolute professionals..handled my…

Absolute professionals..handled my claim brilliantly..very polite in telephone manner..

January 27, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good afternoon Mrs Babar,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

So far I have had the best customer…

So far I have had the best customer service from here, fantastic helpful and above all understanding x

January 27, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good morning Joanne,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 1 out of 5 stars

Very unprofessional Company!!!

I won my award last July 2019 and settled my invoice August 2019, January 2020 I have been bombarded with invoices, texts, and emails for an outstanding amount I confirmed that I had already settled my invoice to which Claim Eazy advised they thought I’d received a second payment, I suffer stress and depression and to be bombarded daily with text, email and invoice is very unprofessional without first doing prior checks with the banks.

January 26, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good morning Andrea,

We are very sorry to learn that you have been dissatisfied with your experience with us.

It is always disappointing to hear about any short comings in the service that we provide to our customers, and whilst Claim Eazy is committed to providing a high standard of service to everyone, we do recognise that things can go wrong from time to time.

Regarding the specific points you have raised in your review, we would like to explain this to yourself and rectify any issues. Please may you pop an email over to customer.feedback@claimeazy.com and we can discuss this in more detail with yourself.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Great customer service

Great customer service, adviser was very professional, and friendly thank you

January 23, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good morning,

Thanks for leaving us this great review, your feedback is very important to us. Our team aim is to ensure your experience with us is as positive as it can be and knowing that we are fulfilling this, is very pleasing to see.

If there is anything else we can help you with or if you have any questions, please do not hesitate to get in touch with us- we’re always here to help!

Many Thanks,
Claim Eazy.

Rated 5 out of 5 stars

Excellent

Excellent service, helpful and courteous staff. Working hard towards a successful outcome.

January 23, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good morning Pamela,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

Carl is fabulous ..

Carl is fabulous ... I have had to explain a somewhat awful situation today ... he was absolutely fantastic... made me feel a hell of a Lot better about my situation...
One of the good people in this world..
If this is the type of person CE are employing then who wouldn't deal with them? No brainer 😁

.

January 22, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good morning Ally,

It’s amazing to hear that you are happy with the service provided so far by Claim Eazy. We aim to keep this level of customer service to the very highest degree. Your feedback will be passed straight over to Karl and his manager, I’m sure they will be thrilled to see what you had to say.

We would like to take this opportunity to thank you for the review and we look forward to seeing how your claims progress- fingers crossed! If there is anything else you would like to add, please let us know by sending an email to: customer.feedback@claimeazy.com.

Many Thanks,
Claim Eazy.

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent
The member big staff I spoke to was courteous and knowledgeable and also dealt with my enquiry in a professional and efficient manner

January 22, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good morning,

Thank you for taking the time to leave us a review regarding your experience with ourselves. it is lovely to see that the quality of service our staff are providing is making an impression on our clients.

Your kind words will also be shared with the Claim Eazy family and if you feel like a staff member stood out or went above and beyond for you, please drop us an email to customer.feedback@claimeazy.com and a member of management will ensure that the feedback is passed on.

Many thanks,
Claim Eazy.

Rated 5 out of 5 stars

They have been marvellous with us if it…

They have been marvellous with us if it wasn't for them we would never have known brilliant !!1507

January 21, 2020
Unprompted review
Claim Eazy logo

Reply from Claim Eazy

Good morning Christine,

Thank you for your lovely feedback. We are very happy to receive your comments regarding our service and we appreciate you taking the time to do so. At Claim Eazy our team thrives knowing that our clients are enjoying their journey with us.

Customer satisfaction is very important to us also so to hear that we are living up to our aim is great. If you would like to add any details to your review or if you wish to speak to us further- you can do so by popping an email over to: customer.feedback@claimeazy.com.

Many thanks,
Claim Eazy.

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