Clairamor Reviews 250

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and clear, kind, and prompt communication. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially during the design and customization process. Reviewers are particularly impressed with the quality of the products, describing the rings as stunning, gorgeous, and even better than imagined, with impeccable craftsmanship and luxurious materials. However, some people mentioned that service and communication with managers could be better, and a few felt there was minimal assistance.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight with the final result,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, responsiveness,... See more

Quality

Customers consistently note positive experiences with quality, praising the incredible rings and luxury... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as wonderful, easy, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the incredible, impeccable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone on the team has been fantastic from beginning to end. It feels so refreshing to know I'm emailing real people who care about what they do and the jewelry they're making. All around great expe... See more

Rated 5 out of 5 stars

No reason to go anywhere else. From communication, artistry, price, and quality, Clairamor is in a league of thier own. Cameroon was super helpful and worked with me to lock in the perfect ring. From... See more

Rated 5 out of 5 stars

I couldn’t be happier with Clairamor. At first, I was hesitant to buy from an online-only jeweler I hadn’t heard of, but working with their team quickly put me at ease. They were responsive, even got... See more

Rated 5 out of 5 stars

After months & months of searching for a trusted jeweler. I came across Clairamor! Cameron & his team have went above & beyond with this whole process. I asked a significant amount of questions to eas... See more


Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer

Written by the company

We're passionate about sustainable, ethical, and high-quality jewelry. Our collection features stunning engagement rings, wedding bands, and other jewelry pieces crafted with lab-grown diamonds and recycled metals. We believe that jewelry should be beautiful and have a positive impact on the world. That's why we're committed to using only sustainable and ethical materials. Join us on our mission to create a more responsible jewelry industry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am absolutely delighted!

I am absolutely delighted with my experience from start to finish. From the very beginning, everyone I was in contact with was professional, helpful, and truly reassuring.

Making such a significant purchase from Switzerland was a bit intimidating at first, and I naturally had some concerns. However, I was guided and supported throughout the entire process, which gave me complete confidence.

The ring I received is simply stunning, it far exceeded my expectations. The quality, attention to detail, and overall craftsmanship are outstanding. I am more than satisfied with my purchase.

A huge thank you to the entire team and the artisans for their exceptional work. I would highly recommend them without hesitation!

December 18, 2025
Rated 5 out of 5 stars

Engagement Ring Made Easy

The process for getting a custom engagement ring can be quite a headache but with Clairamor it was such an easy experience. I have never felt so comfortable in trusting someone with such an important purchase. The design process was so simple and easy and we were able to get exactly what we wanted. When people see my wife's ring, they are blown away, and I can't say enough about the service that we were provided.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Love Clairamor

I highly recommend Clairamor for a custom engagement ring! The entire process, especially the design phase, was incredibly smooth and easy.

My jeweler, Jenny, was fantastic and made the whole custom experience much less intimidating. I truly appreciate the attention to detail, like sending over 3D models and wax prints, which was so helpful in visualizing the final design. We were able to compare the 3.5-carat and 5-carat options, and I absolutely love the final 5-carat version we chose.

The quality is amazing, and I am so happy with the ring. Thank you for making this such a wonderful experience!

— Nancy

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Clairamor executed my dream engagement…

Clairamor executed my dream engagement ring so beautifully. I am in love with my ring! Additionally, they helped expedite the ring so my fiancé could propose on the planned date. We are both very happy to have worked with this jeweler.

December 10, 2025
Unprompted review
Rated 4 out of 5 stars

Everyone has done a good job…

Everyone has done a good job communicating I only wish you guys still did payment plans.

December 15, 2025
Clairamor logo

Reply from Clairamor

Hi Justin,

Thank you for trusting us with such an important piece, we appreciate the kind words regarding our communication.

While we're not able to support in house payment plans, we do provide third party financing options and offer to split balance payments to offer as much flexibility as possible.

Wishing you both all the best, congratulations again!

-Cameron

Rated 5 out of 5 stars

Custom engagement ring 10/10 5 ⭐️

The best team to work with, they made us the exact engagement ring we desired. Cameron recommended the best details to finish off what became a perfect one of a kind piece.

Will never be able to thank you enough.
-Cristian & Andrea

September 18, 2025
Rated 5 out of 5 stars

I don’t even know where to begin……

I don’t even know where to begin… Everything about Clairamor is amazing. My husband upgraded my ring for our 11 year anniversary and I am so happy we found, Clairamor. My ring is to die for and their customer service is TOP TIER! You can’t go wrong!!!!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Clairamor!!

Clairamor made my engagement ring purchasing experience the best that I could ask for. I needed the ring within a two week timeframe, and they were able to deliver! My fiancé loves the ring, as it was a beautiful ring at a price that can't be matched. Thank you so much again!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Experience from a UK customer

From designing my engagement ring to having it delivered I could not have asked for a better jewellers!
The customer service I have received was impeccable and I was part of the process every step of the way. My ring is beautiful and me and my fiancé are both over the moon.
I would recommend this company to anyone even with ordering from the UK, the whole process was easy and the staff made it stress free.
Five stars!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Worth every penny, the best people, the best ring

Wow, I mean just wow. Top to bottom, this was the easiest, most helpful company helping me through the most stressful purchase of my life. They made sure everything was what I wanted, and they helped me make the perfect, custom ring. On top of that, they responded very quickly, and they weren’t pushy like many other ring stores. Their process was seamless, and very fast. Lastly, the pricing, it’s hard to beat, a shiny, beautiful custom ring, for much less than other places I looked, you won’t find a better place than this place.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

The team at Clairamor is amazing

The team at Clairamor is amazing. From the first moment we reached out with an idea for a custom ring all the way to receiving a complimentary pair of diamond earrings after our engagement, they were incredible. Clairamor offers incredibly fair prices, does a perfect job on design and ring creation, and are far more communicative than any other company I considered working with. For any kind of custom jewelry (especially an engagement ring), I’d HIGHLY recommend Cameron, Jenny, Abby and the whole team at Clairamor!

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars All Around

I can’t recommend this company enough. They made the entire custom ring process easy and fun. They’re quick with their responses and designs. The creative team is on point and made my vision come to life.

The end product is stunning and better than I could’ve ever imagined. They genuinely care about their customers and value their work. The turnaround time from start to finish was just under 4 weeks and they were in communication with me the entire way to update me on where they were on the progress. They are an amazing company.

November 14, 2025
Rated 5 out of 5 stars

Perfect engagement ring

Two very close friends of mine highly recommended clairamor, from the moment I reached out to them with a custom engagement ring I had in mind, to the moment I received the ring, the process was flawless. The ring came out perfect, the price was unbeatable. I cannot appreciate Clairamor enough. Thank you for ring

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Overall my experience with Clairamor was great. Ordered an engagement ring on November 3rd and within a few hours had a representative reaching out to touch base. Throughout the entire process I was getting updated from the Clairamor team. They were very transparent and even let me know of a flaw during the casting of the setting that would have to be re cast and would push back the delivery date. Despite the push back I still received the ring on November 26th. Everything was packaged nicely and included paperwork with value and information about the ring/diamond. Because of the delayed delivery they also included a lab grown .515 carat 5 diamond bracelet with papers as a gift! Thank you Clairamor!

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Clairamor is Fantastic!

Clairamor was amazing to work with. I was first introduced by a friend to Cameron as she had worked with him to craft an engagement ring of her own. From the moment we start working on a ring together he was nothing but helpful and professional. Later I also got the pleasure of working with Abby as well. Both of them were very quick to respond and always pleasant to talk with. They were even able to work with me on a timeline to make sure that the ring arrived when I needed it. I was very lucky to have them as a jeweler for this moment and would absolutely use them again!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

My ring looks amazing

My ring looks amazing. Its everything i could have asked for. Looks perfect. The communication throughout though made the difference. Custom ordering is always a guessing game but Abby talked through the entire process just about everything. Shipping was quick and i couldnt be happier.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

More than just a name

Cameron and the team at Clairamor made the dream ring a reality. The quality of craftsmanship is amazing and the price made it even more impressive. I am glad to have found them! Such a blessing. They weren’t juts depending on a name, but actually delivered on quality.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Some of the best customer service!

Jenny (and Abby at the end) was so helpful! I felt like every modification I asked for was changed on the 3D model so quick! Some of the best customer service I've received at any store. Was so accommodating and patient. I will be recommending it to my friends who are looking to get engaged. My new Fiance LOVED the ring. It was everything she dreamed of.

October 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look