Clarence Dental Practice Reviews 31

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been going to Clarence Dental Clinic for over 10 years now for regular checks. The service has always been really really good. Dr Patel makes you feel very comfortable in the chair. They alwa... See more

Company replied

Rated 4 out of 5 stars

Clarence Dental Practice has everything you could ask for from a dentist. Pleasant staff and Rik the Dentist is amazing as he also helps you to use preventative measures to prolong and protect your te... See more

Company replied

Rated 5 out of 5 stars

Simply the best. I have seen Rikesh for 20 years and he has never stopped pushing the boundaries of the absolute best in clinical excellence and quality customer care. The clinic has been th... See more

Company replied

Company details

  1. Dental Clinic
  2. Dental Hygienist
  3. Dentist

Written by the company

Clarence Dental Practice was established in 1988 and is a preventative, family-oriented practice located in the heart of Staines upon Thames. We provide a comprehensive range of dental treatments, from general care to more specialised treatments such implants, cosmetic dentistry and adult orthodontics.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic dental treatment and customer…

Fantastic dental treatment and customer service at the practice from all involved! Highly recommended!

June 21, 2023
Unprompted review
Clarence Dental Practice logo

Reply from Clarence Dental Practice

Thank you for taking the time to leave a review! We really appreciate your feedback. Best wishes from The Clarence Dental Practice Team.

Rated 5 out of 5 stars

Fantastic dentist! 🦷

If you’re like me, and have always been nervous and put off with going to the dentist. Then I couldn’t recommend Clarence dental practise enough… I actually travel from the other side of London just to come here. That’s how much they make me feel at ease. It’s a very stress free and calming experience, for a dentist appointment!!! The waiting room is homely, and the staff are so nice and welcoming. I would 100% recommend!! :-)

May 22, 2023
Unprompted review
Clarence Dental Practice logo

Reply from Clarence Dental Practice

Thank you so much for taking the time to leave us this wonderful review! We really appreciate it and are so happy to hear that you feel at ease when you attend your dental appointments with us. Best wishes from The Clarence Dental Practice Team.

Rated 5 out of 5 stars

I wouldn’t go anywhere else

I can’t speak highly enough of Ric at the Clarence dental practice, the treatment I have received has been second to none and I wouldn’t go anywhere else! The staff are all kind and helpful, highly recommend.

March 25, 2023
Unprompted review
Clarence Dental Practice logo

Reply from Clarence Dental Practice

Dear Glen-

Thank you so much for leaving this lovely review! We really appreciate it and look forward to seeing you at your next appointment. Best wishes, The Clarence Dental Practice Team.

Rated 5 out of 5 stars

Clarence Dental Practice serves Edinburgh couple

We relocated to Edinburgh in December though we continue to stay with Clarence Dental Practice. I needed urgent treatment on 2 occasions and it was marvellous the way in which Rik and the Practice/Reception accommodated us. Needless to say the subsequent attention and treatment was a 10/10. Big thank you to Rik, Reception and all at Clarence Dental Practice.

Warren&Maureen

P.s. we will continue to stay with Rik and Team wherever we are in the UK.

March 15, 2023
Unprompted review
Clarence Dental Practice logo

Reply from Clarence Dental Practice

Dear Warren and Maureen -
Thank you so much for leaving this wonderful review! We really appreciate it and look forward to seeing you both at your next appointments. Best wishes from The Clarence Dental Practice Team.

Rated 4 out of 5 stars

Clarence Dental Practice is simply THE BEST

Clarence Dental Practice has everything you could ask for from a dentist. Pleasant staff and Rik the Dentist is amazing as he also helps you to use preventative measures to prolong and protect your teeth and gums.

January 23, 2023
Unprompted review
Clarence Dental Practice logo

Reply from Clarence Dental Practice

Dear A. Warren –
Thank you for leaving this lovely review! We really appreciate it and look forward to seeing you at your next appointment. Best Wishes, The Clarence Dental Practice Team.

Rated 5 out of 5 stars

Hygiene and Dental Check-up

Lovely welcome at reception. Nice to have a warm greeting despite it being a while since my last check up.

Hygienist:
Excellent, thorough review of my current dental care and tips and advice on how to improve.

Jess was very gentle but extremely thorough in cleaning my teeth.

Check-up with Dr Rik
Gentle manner, detailed review of symptomology. Dr Rik is patient and reviews previous treatments in detail. I have visited several dentists over the years and I feel that Dr Rik is one of the most honest and professional dentists around. I highly recommend his practice.

Lovely refurb at the practice. Well done Dr Rik and the team.

January 16, 2023
Unprompted review
Clarence Dental Practice logo

Reply from Clarence Dental Practice

Dear Jaishel –
Thank you for taking the time to leave this wonderful review! We really appreciate it and are so pleased that you are happy with the level of care you receive as one of our patients. Best Wishes, The Clarence Dental Practice Team.

Rated 5 out of 5 stars

Best Dental Practice EVER

Clarence Dental Practice is THE best dental practice I have had the pleasure to visit!!!

My previous dental practice was all I knew so did not have anything to compare to. I was recommended Clarence Dental Practice by a friend. I booked my appointment and from the moment I walked in I was treated like I was a member of their family. The enthusiastic and friendly greeting at reception to then be shown into the clean, modern and comfortable waiting area. Prior to the appointment I was sent the registration forms as an option to complete before arrival to save time. This is a small touch but made the experience better so I did not have to spend time on a clip board. However, the real advantage was that Dr Patel had already reviewed by information and was able to spend the time on my appointment examining my mouth.

The actual appointment was the most thorough examination I have ever had. Dr Patel spent time looking at every aspect of my teeth and general mouth health, utilizing modern technology and then spent time explaining and showing me he assessment conclusions.

Dr Patel's knowledge and experience was really evident to the extent that it made me seriously question my previous Dental Practice, from the view that they were never that thorough and not that detailed in explaining the assessment to me.

I had a follow-on appointment with the hygienist and again, the appointment was so thorough I came out with the feeling of having new teeth. The hygienist took the time to use a model of teeth and explain exactly how I should brush and then took the time to find me the correct type of flossing brushes.

I have never really taken the health of my mouth seriously save from investing in an electric toothbrush and using mouth wash. After visiting Clarence Dental Practice I have found an enthusiasm and desire to do more to improve my mouth health. They are not just dental practitioners they are teachers who inspire you to do much better with the hygiene and health of your mouth.

My advice to anyone reading this is to give Dr Patel and his team a try, I am absolutely confident that once you have this 5+++ service you will not go to any other Dental Practice.

Thank you to Dr Patel and you team!!!!!

November 2, 2022
Unprompted review
Clarence Dental Practice logo

Reply from Clarence Dental Practice

Dear Mr Jagpal –
Thank you for taking the time to leave this wonderful review! We really appreciate it. I will pass on your kind words to Dr Patel. We look forward to seeing you at your next appointment. Best wishes, The Clarence Dental Practice Team.

Rated 5 out of 5 stars

Simply the best.

Simply the best.

I have seen Rikesh for 20 years and he has never stopped pushing the boundaries of the absolute best in clinical excellence and quality customer care.

The clinic has been thoroughly revamped and is absolutely stunning, the staff are so friendly and helpful and the Hygienist very thorough and diligent.

I have had 6 teeth treated and every one is in tip-top condition now and you can’t tell I’ve had anything done visibly.

Keep it up Rikesh and team - wish you every success, you deserve it!

July 11, 2022
Unprompted review
Clarence Dental Practice logo

Reply from Clarence Dental Practice

Dear Aman –
Thank you for taking the time to leave this amazing review! We really appreciate it. I will pass on your kind words to Dr Patel. Best wishes, The Clarence Dental Practice Team.

Rated 5 out of 5 stars

Excellent service

All the staff work together and are a very kind and professional team. There is always a personal touch,so everyone knows you by name. Rik always gives excellence advice and is very gentle when dental surgery is needed. The rest of the staff are also professional. I would recommend Clarence dental practise to friends. Jeanette.

July 30, 2022
Unprompted review
Clarence Dental Practice logo

Reply from Clarence Dental Practice

Dear Jeanette –
Thank you for taking the time to leave this lovely review. I will pass on your kind words to Dr Patel. Best Wishes, The Clarence Dental Practice Team.

Rated 5 out of 5 stars

Service above, and beyond the norm!

I recently lost a crown in the middle of my lower front teeth. Unfortunately, the crown could not be replaced as the existing tooth was too damaged. The only option was to have a single tooth denture fitted. I was soon to go on holiday, and Rick managed to get the denture made, and fitted within a week. I am very pleased with the result, and cannot thank Rick, and his team enough for their quick and excellent service. I have used Clarence Dental Practice for over 30 years. Since taking over in recently, Rick has improved the practice enormously, with up to date technology, and equipment. The whole team are are very caring, and I would not hesitate to recommend the practice to anyone, whatever their dental needs are.

July 7, 2022
Unprompted review
Clarence Dental Practice logo

Reply from Clarence Dental Practice

Dear Dennis –
Thank you for leaving this wonderful review. We are so pleased that you are happy with the level of care you receive as one of our patients. I will pass on your kind words to Dr Patel. Best Wishes, Clarence Dental Practice.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look