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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in improving air quality, reducing allergens, and eliminating odors, often noting a noticeable difference quickly. Many people appreciate the product's quality and its ability to create a fresher, cleaner home environment, even for those with pets or allergies. The ordering process is frequently described as simple, and the delivery service is often highlighted as prompt and efficient. However, some customers also noted issues with product functionality, reporting that some units did not work upon arrival or stopped working shortly after. A few other people also felt that the product did not make a noticeable difference in smells or allergy symptoms. Additionally, some reviewers expressed dissatisfaction with the return process, particularly concerning international orders and associated taxes or shipping costs.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers found the product effective in reducing dust,... See more

Quality

Users describe positive interactions with product quality. Many consumers report that the ionizers and air... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process simple and easy,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and installation. Many... See more

Delivery service

Clients share positive opinions on delivery service. Many customers report quick and prompt delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was really skeptical about yet trying another product (your product) However being desperate and spending $$$ hundreds of dollars on other products,I decided one last purchase.I bought yours and WOW... See more

Rated 5 out of 5 stars

I thought it was just HYPE…but I placed these throughout my 2 bedroom townhouse which is 1600 sq ft and my allergies are nonexistent! I have suffered a lifetime of allergies to dust, pollen, flower... See more

Company replied

Rated 5 out of 5 stars

I’ve got to admit, I was a bit skeptical at first, We live in the country and always have had a dust issue. Still, I went ahead and placed my order. Once I received, which was pretty quickly, I plug... See more

Company replied

Rated 5 out of 5 stars

Excellent service Excellent product I have 8 cats in my home and I can honestly tell you since I been using their product which I have 6 plug ins I cannot smell any cat urine !!! What a wonderful pro... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

Everyone deserves to breathe fresh air at home. Having fresh, clean air in your home is vital in protecting your family’s health, and this is where Clarifion may help. At Clarifion, we’re committed to developing high-tech new products to help you breathe easier.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

501 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They work well.

They work well.
What 1 started breaking a loud noise so I had to unplug it. Can you tell me maybe why it was making a loud noise?

April 27, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you for your feedback! We're sorry to hear about the issue with your unit. Please send an email to support@clarifion.com with the subject line TRUSTPILOT FEEDBACK, and our team will be happy to assist you in resolving the matter.

Rated 5 out of 5 stars

Amazing product love it thanks.

Amazing product love it thanks.

April 27, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you for your feedback! We're so happy to hear you love the product. If you need any assistance in the future, feel free to reach out!

Rated 5 out of 5 stars

It is a great product

It is a great product, my home stays much cleaner

April 27, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you for your feedback! We're thrilled to hear that the product is helping keep your home cleaner. If you need any further assistance, feel free to reach out!

Rated 5 out of 5 stars

I noticed a great difference within 24…

I noticed a great difference within 24 hours. I have been battling a very dry dry nose for a long time now - it’s gone. 😀

April 21, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you for sharing your experience! We're so happy to hear that you've noticed such a great improvement, and we're glad the product has helped with your dry nose. If you have any further questions or need assistance, feel free to reach out! 😊

Rated 5 out of 5 stars

Really works!

I was skeptical when I saw the add for Clarion. They offer a 30 day money back guarantee, so I figured I had nothing to loss. I put it in the basement with my kitty litter boxes. I could not believe how well it worked.. so I bought a second !

December 1, 2024
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you for sharing your experience! We're so glad to hear that the product worked so well for you, and we appreciate your trust in trying it out. If you ever need any assistance or have any questions, don't hesitate to reach out! 😊

Rated 5 out of 5 stars

I like Clarifion product

I like Clarifion product. It helps reduce odors, plus it helps settle dust and other contaminants floating around in the air inside.

April 27, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you for your feedback! We're so happy to hear that the product is helping improve the air quality in your home by reducing odors and settling dust. If you ever need any further assistance, feel free to reach out! 😊

Rated 5 out of 5 stars

Delivery was fast and it really works…

Delivery was fast and it really works as advertised. Happy with my purchase.

April 4, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you for your feedback! We're thrilled to hear that you're happy with your purchase and the fast delivery. If you ever need assistance or have more questions, don't hesitate to reach out! 😊

Rated 5 out of 5 stars

I love the new Clarifon air purifiers

I love the new Clarifon air purifiers. Mainly because they have settings. Light or no light and speed of fan. Game changer!!

April 27, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you for your feedback! We're so glad you're enjoying the new Clarifion air purifiers and the added convenience of adjustable settings. It's great to hear they're making a difference for you! If you need anything else, feel free to reach out. 😊

Rated 5 out of 5 stars

Seems to be working

Seems to be working. I have one put six that doesn’t light up anymore. Don’t know if it’s working.

April 27, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you for your feedback! We're glad to hear that it's working well for you. We recommend reaching out to our customer support team at support@clarifion.com for further assistance.

Rated 3 out of 5 stars

Took forever to get half my order

Took forever to get half my order. I'm still waiting for the other half. Order was done in February. Still not complete. no real communication from you.
So you tell me how am I suppose to feel?

February 16, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you for your honesty, and we’re truly sorry for the delay and lack of communication. Please contact us through live chat at clarifion.com or email support@clarifion.com with TRUSTPILOT FEEDBACK in the subject line so we can look into this and make it right for you 📩💬

Rated 5 out of 5 stars

Great Product - Really Works!

I’ve tried a lot of products that claim to help minimize or eliminate odor in the air (we foster cats), and the Clarifion plug-in’s exceeded my expectations!

April 27, 2024
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you so much! We’re so happy to hear it went above and beyond for you 😊

Rated 5 out of 5 stars

Clarifion air purifier

Took a little longer to get but when I received them man what a difference my air quality turned out to be. These actually work. I was a little unsure but all I can say is wow. What a difference.

April 10, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you so much! We're glad it was worth the wait and that you're seeing such a big improvement 😊

Rated 2 out of 5 stars

Dog or cat air purifier

Was the purifier for a dog or cat.
After I got mine I read that there was one for cat and different one for dog. Which one did I order or does it really matter?

April 8, 2025
Unprompted review
Rated 2 out of 5 stars

I haven't had the results I expected,

April 7, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

We’re sorry to hear that our product hasn’t met your expectations. Please remember that we offer a 30-day satisfaction guarantee. If you need assistance or would like to explore a return, please reach out to our customer service team at support@clarifion.com. We're here to help! 💙

Rated 5 out of 5 stars

I was very satisfied how my recent…

I was very satisfied how my recent purchase was handled and very pleased with the corresponds with your staff, all went well, thank you.

April 5, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

Thank you for your kind words! We're so glad to hear that you had a positive experience with your purchase and our staff. We appreciate your support! 💙

Rated 3 out of 5 stars

POOR Shipping & Communication

I like the products and believe they do work as advertised BUT the shipping took way too long, even after I was notified they were shipped and given a tracking number. I emailed them about the delay and I received a response they would refund a portion of the cost if I kept them, which I agreed to. Still NO partial REFUND which I also emailed them about. I still have not heard back from them or seen my refund. Needless to say I won’t be ordering from Clarifion, no matter how well the air purifiers work. Ordered 2/7/25, as of 4/3/25
they have not fulfilled their credit back to me.

February 6, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

We sincerely apologize for the delay in processing your refund, and we completely understand your frustration. This is certainly not the experience we want for our customers. Please reach out to our customer service team at support@clarifion.com and include "TRUSTPILOT REVIEW" in the subject line. We will prioritize your case and ensure that your refund is processed promptly. Thank you for your patience, and we appreciate your feedback. 💙

Rated 1 out of 5 stars

I purchased many of these units for our…

I purchased many of these units for our home. I also purchased the warranty program. I had five stop working after a short time. I have called. I have emailed and no response. I think this company may be in trouble as you can never get an answer and you can never get a response. Avoid at all cost.

February 1, 2025
Unprompted review
Clarifion logo

Reply from Clarifion

We sincerely apologize for the frustration you've experienced, and we understand how disappointing this must be. This is not the level of service we strive to provide. Please reach out to our customer service team directly at support@clarifion.com and include "TRUSTPILOT REVIEW" in the subject line. We will make sure your case is prioritized and resolved as quickly as possible. Thank you for your patience, and we appreciate your feedback. 💙

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