Clario Reviews 195

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

If you’re looking to protect your phone from being hacked or bugged then this guys right here are you guys ! They give of the same energy as Howard visions on instagram great guy , I strongly recommen... See more

Company replied

Rated 5 out of 5 stars

I just bought the one-month subscription and was immediately helped by a kind woman named Monica. Even though we couldn’t find what was “wrong” with my phone, I felt supported and clearly guided thro... See more

Company replied

Rated 5 out of 5 stars

Lorcan was very experienced and able to help me with my questions. Very helpful You put me as an unhappy customer for some reason

Company replied

Rated 1 out of 5 stars

Signed up for the app and decided to cancel after free trial. Then emailed told I was being charged for subscriotion. Emailed to cancel and was acknowledged as cancelled. Then another email saying... See more

Company replied

Company details

  1. Software Company

Written by the company

Clario is the world’s first consumer-focused digital security and privacy solution. This is a comprehensive and totally intuitive multi-platform app. It covers all protection needs in one simple interface, integrating on hand 24/7 security experts. It gives real-time protection against digital threats (malware, ransomware, spyware), money loss, breaches of personal information and identity theft, device security, data privacy, and more. Clario’s simplified and refreshing and strictly jargon-free approach makes powerful security features seamlessly accessible through a single app with unique user experience. Clario customers have 24/7 access to a 600+ person team of on-demand tech experts that can be accessed instantly through Clario’s in-app chat or by phone and remote assistance, for advice and immediate peace of mind.


Contact info

3.2

Average

TrustScore 3 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THIS IS THE BEST thing ever i got a…

THIS IS THE BEST thing ever i got a virus by mistake and the staff helped me a ton THANK U SO MUCH

November 16, 2020
Unprompted review
Clario logo

Reply from Clario

Zeak, you are welcome! we are happy to hear we helped you. Vicky.

Rated 5 out of 5 stars

Amazing

I was having some trouble and I thought that there might be some spyware in my phone, and i got assisted by Jake, I never knew that it would be this easy to speak to a professional. Jake also responds really quick and has answers to every question or misunderstandings I have. I would definitely recommend this app, as the agents respond so quickly and give really reliable information.

November 10, 2020
Unprompted review
Clario logo

Reply from Clario

Hi, Noora. Thank you for sharing your experience. We are glad that helped you and that you found Clario amazing. Catherine

Rated 5 out of 5 stars

Problem Solved

I was having the worst day and these pop ups invaded my phone like the plague and I some assistance by a lady named Brianna and she was awesome and so tentative and gave me clear specific instructions. She made my day, I wasn't even expecting to be speaking to a real person. Love your work keep it up Brianna

November 10, 2020
Unprompted review
Clario logo

Reply from Clario

Hello, Ehab. We are so happy that Brianna brightened up your day and solved the issue you had. Thank you for choosing Clario. Catherine

Rated 5 out of 5 stars

Noelle is like awesome sauce

Noelle is like awesome sauce
I so much appreciate her.
She knows her stuff and she gets the job completed without one question from me
This app and the customer service is by far the greatest to me. Huge thank you guys!!
Dona

November 9, 2020
Unprompted review
Clario logo

Reply from Clario

Dona, thanks for kind words! Thanks for choosing Clario, we are grateful for that! Vicky.

Rated 5 out of 5 stars

This service is amazing

This service is amazing
I’m still new to it but so far I am very pleased
Clario to took time to explain to me how the service works and how it would benefit me
I 100% recommended it

November 4, 2020
Unprompted review
Clario logo

Reply from Clario

Munashe, thank you for being our customer! We are always happy to help. Vicky.

Rated 5 out of 5 stars

You wouldn't Believe...

I just spent time with Jake. There are literally no words to express how grateful I am for his knowledge, professionalism, and quiet reassurance while we worked through my computer issues. He accomplished this through text messaging. Does anyone realize what a feat that is? He told me what he was looking for and why gave me options and made sure I was comfortable with whatever we were about to undertake before making another move. Honestly, I didn't investigate what this service cost beforehand, and quite frankly it doesn't matter. I'm purchasing this service regardless of cost and the company should thank jake for that. Thank you again Jake.

October 29, 2020
Unprompted review
Clario logo

Reply from Clario

Hello, Donna. That sounds incredible! Isn't Jake a superhero? I bet he is. Thank you for your trust! Catherine

Rated 5 out of 5 stars

Highly Recommend

Michael was very helpful and kind, answered all my questions, and even taught me more about my phone! This app is very reliable, and very quick to respond to any problems you have.

October 29, 2020
Unprompted review
Clario logo

Reply from Clario

Heaven, thanks a lot for the kind words! We are happy to hear it! Vicky.

Rated 5 out of 5 stars

Very helpful

Very helpful. I’m not knowledgeable on many items in technology so it was reassuring to be able to get help. Thank you

October 28, 2020
Unprompted review
Clario logo

Reply from Clario

Tracy, thank you for sharing your experience. Our agents are always happy to help, feel free to ask them anything you need. Vicky.

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Recommended!!!

October 22, 2020
Unprompted review
Clario logo

Reply from Clario

Platon, thanks a lot for the recommendation! We are so happy to get five stars from you. <3 Vicky.

Rated 5 out of 5 stars

Super helpful

Super quick!!! Catherine was super helpful and kind helped me a lot and calmed my worries! Thank you soo much!!And she’s really nice!

October 21, 2020
Unprompted review
Clario logo

Reply from Clario

Dakotta, thank you so much! We are always happy to help. Vicky.

Rated 5 out of 5 stars

Clario is great

Clario is great! Very helpful! Got done what I needed done with no confusion at all! Very knowledgeable, good advice! I’m very well satisfied and pleased with everything. No complaints! Oh, and did I say affordable as well? And comes with a free trail!

October 17, 2020
Unprompted review
Clario logo

Reply from Clario

Hi, Aubree. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Clario. We look forward to serving you for many years
to come! Catherine

Rated 5 out of 5 stars

Great help

Catherine walked me through some questions I had and was very helpful!

October 15, 2020
Unprompted review
Clario logo

Reply from Clario

Constance, thanks for the feedback! Feel free to reash us anytime! Vicky.

Rated 5 out of 5 stars

Catherine was great

Catherine was great! Very helpful & easy to follow & understand. I recommend this app

October 9, 2020
Unprompted review
Clario logo

Reply from Clario

Karen, thanks a lot for the recommendation! We appreciate it. Vicky.

Rated 5 out of 5 stars

Enterprise grade security with tech support without the cost

I am highly satisfied with Clario overall. They are responsive, knowledgeable, and affordable. I've been saying for several years that I need enterprise-level Mac security with live tech support as a sole proprietor at a price I can afford... And this is it! Well done, Clario!

October 5, 2020
Unprompted review
Clario logo

Reply from Clario

Hi, Stacy. Thank you so much for this review. Your words prove we are on the right way! We really appreciate you being our customer. We’re here for you anytime. Catherine

Rated 5 out of 5 stars

This a great app

This a great app. It helped me make sure nothing to fishy was going on and I got help cleaning the dumb notifications I was getting.

September 26, 2020
Unprompted review
Clario logo

Reply from Clario

Kean, what a pleasure to read your feedback! We are happy to make your online life safer. Vicky.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look