Clarkandbeau Reviews 

96
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the children clothing collections, beautiful designs, and the delightful experience of unboxing their parcels. Consumers also note that the staff and customer service are incredibly helpful, responsive, and always ready to go above and beyond for any family celebration or special occasion. Some reviewers were not happy with long waiting times for pre-orders, noting that orders sometimes took many long months to finally arrive. Additionally, a few people mentioned receiving specific items with poor material quality or unexpected sizing issues that proved quite difficult to resolve.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the luxurious fabrics, beautiful... See more

Quality

Clients share positive opinions on quality, consistently highlighting luxurious fabrics, excellent attention... See more

Customer service

Consumers find customer service to be positive, highlighting that the support team is always helpful,... See more

Order

Customers report overall satisfaction and delight with their order experiences, highlighting that ordering is... See more

Staff

People report positive experiences with staff, describing the team as genuinely warm, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My new favourite brand for children’s wear. Absolutely loved my matching family Christmas PJs, quality was unreal. My only complaint is wish their designs weren’t so lovely as I’m going to be broke at... See more

Rated 5 out of 5 stars

Iv been a customer of Clark and beau for years and the quality and service of all their items are outstanding!! Every time my children wear the brand we get stopped and complemented. The packag... See more

Rated 5 out of 5 stars

Clark and Beau always go above and beyond, not only to create beautiful items of clothes that are not your usual find but also because they are always on hand to answer messages and questions almost i... See more

Rated 5 out of 5 stars

I have been purchasing from Clark and Beau for so many years now since the beginnning and the quality and style just keeps on getting better. Couldn’t recommend anymore if I tried !!! So exited for... See more


Company details

  1. Children's Clothing Store

Information provided by various external sources

Luxury children’s nightwear and clothing


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

96 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(96)

86 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid - 3 months to receive order -

placed an order 3 months ago for a number of different items. I receive spam emails from the company constantly yet still no order! I chased a month ago and they responded that they were expecting to receive the items the same day, I am still waiting for my order 3 months on and some of the items were ordered for an event that has now passed. I’m worried it’s a scam at this point

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible company

I ordered a Christmas collection romper for my daughter on September 10th and it still hasn’t been dispatched. We have a Christmas photo shoot on Saturday & I thought I was being organised by choosing her outfit literally two months ago, yet we still haven’t received it. The customer service is shocking - and I just don’t understand how it can possibly take two months to dispatch one item of clothing domestically. In addition, I am inundated with spam emails from this company marketing deals and new collections when they can’t even honour orders from previous ones. The owner is active on social media accounts and there is absolutely no mention of any shipping issues, and she has stated there are a team of them she isn’t working solo. None of it makes sense, it’s just very very poor. Do not buy from this brand.

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid spending stupid money

Ordered a baby’s boy baby grow embroidery I ordered size 12-18 months which barely fits my petite 12 month old also ordered women’s embroidery pjs the cotton thread is coming away from the buttons!! Bad company and very OVERPRICED for what you get

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Would not recommend this brand

I purchased the Christmas collection Ivory Pj’s and dressing gowns. Considering the price, it took over 2 months for delivery despite it not being a “pre-order item”. It stated delivery would be 2 weeks not 2 months. My packages arrived separately which was not mentioned in the dispatch information. The Pyjamas quality is very poor. The women’s “M” is oversized and does not fit someone that is 10/12 it’s more like 14/16 size. Due to it being embroidered I cannot return it. The children’s dressing gowns are very poor material. My children stated they are very itchy and refused to wear them due to how uncomfortable they are. The pyjamas have better inside material, they have a silk inside which is very comfortable. It’s just a shame the dressing gowns don’t have the same material. Overall, considering I paid over £250 for x3 pj’s and x2 dressing gowns I was expecting a lot better quality clothing. I would not purchase from this start up brand again. It’s extremely overpriced and poorly ran in terms of delivery and customer service.

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

Not Appropriate

Not Appropriate
I ordered a mystery box for my baby boys and was genuinely shocked when I opened it to find personalised baby pink outfits with floral patterns. My initial reaction was a mix of laughter and confusion-I honestly thought there had been a mistake with the order.

I reached out to the company thinking they’d quickly correct what I assumed was a mix-up, but was told that because the items were personalised and part of a mystery box, they couldn’t be exchanged or returned. Despite explaining how unexpected and unusual the choices were for baby boys, the owner was unwilling to offer any solution.

While I understand the idea of a mystery box comes with an element of surprise, I never expected something so far outside the norm-especially when the website offers plenty of more suitable matching options. This whole experience was disappointing and frustrating, and I wouldn’t order again.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic site

Would just like to say received my grandsons suits that I ordered last week I got the sizes wrong and phoned and spoke to a lovely lady who sorted it all out for me the suits are fabulous biege short suits with initials on I am delighted with them came today all wrapped in beautiful paper on a lovely box and a card saying thankyou will be shopping with you for clothes again and recommending you to all my friends and family

April 19, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely overpriced considering all…

Extremely overpriced considering all the clothing is awful cheap quality, low quality imaging for the designs and made of polyester! It all comes from a certain Chinese wholesaler (you can literally see the shoot photos on the wholesalers page and they aren’t the same photos as uploaded on Clark & Beaus social media so, they’ve obviously been sent photos from this business). I find it appalling how the clothes keep getting more expensive the more customers they get but the more quantity they order from their wholesalers, the cheaper they get the clothes for!

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing company!

I have literally just this morning recieved my 2nd order with this children's clothing company. My first order I ordered my youngest a beautiful romper with accessories (socks and hair bow) and I also ordered my eldest who is 10yrs old a swimming costume.. a short while after I recieved a phone call saying that they didn't have the swimming costume in stock (I did purchase in the sale) and asked if I'd like to change which was fine - I went on their site whilst on the phone and couldn't see any for the same price, I was assured this was fine and it would be OK if the new one cost more as I wouldn't be charged for the price difference. I received that order and was shocked by how good the quality was compared to other clothing company's/boutiques I use. I then purchased some Christmas pj's for both my girls and a beautiful Christmas outfit and accessories.. they was pre order so a long wait (they regularly keep in contact via email though to remind you that they've not forgotten about you and that your order will come as soon as its time). During the wait for my pre order items I actually moved address and panicked, so I sent them an email and informed them I was moving and gave them my new address.. they was so nice and sorted it the same day I emailed. The order I got today is even more beautiful as my first order, I love the way they package it from the box to the cutest little Clark and Beau Christmas cookie! Super personal and lovely touch. I'll definitely be shopping here again..and again.. and again! 🤫😂

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

What a beautiful company 🫶🏽 I ordered…

What a beautiful company 🫶🏽 I ordered my baby her Christmas outfit and immediately worried I hadn’t ordered a big enough size. I emailed and Lyndsey the owner emailed me back straight away to assure me it would be the right fit.
Package arrived this morning and what a beautiful piece of clothing. I buy mainly rompers for my baby but this is by far the best quality one we have. The matching socks and head band are beautiful.
Let’s take a moment to talk about the best bit! The personalisation on the back. My babies name on her outfit written in gold thread is the icing on the cake.
If I could rate the product, service and communication from the owner higher than 5 stars I absolutely would. Will definitely order again. Kelly

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

What an amazing company

What an amazing company! I found them on Instagram and am so pleased I did! Their personalisation makes buying presents so exciting and easy! Such beautiful products, well packaged and arrived in good timing!

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

Disgraceful customer service

Disgraceful customer service. Swimsuits are not swimsuits they are rompers and made from cotton which struggle to keep their shape, absorb water, and are easily damaged by the sun and sea salt. Neoprene: Neoprene is a synthetic rubber and is technically not a fabric, but it is used to make wet suits and other swimwear! When spoken to the shop they were rude and abrupt!

April 17, 2024
Unprompted review
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