Clarkes Estates Reviews 

294
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Nigel at Clarkes was a star. Always helpful, communicative, honest and never pushy in approach. A very refreshing personable approach that will hugely benefit Clarkes in the future. Communication w... See more

Company replied

Rated 5 out of 5 stars

Nigel has helped us buy our first home. He was there when we viewed the property and he supported and steered us to the finish line. He always made himself available to help us, was always kind and em... See more

Company replied

Rated 5 out of 5 stars

I've have both been a FTB and more recently sold my property via Clarkes. We first listed our property way back in November 19 and were selling right through the Covid-19 pandemic, naturally, we've... See more

Company replied

Rated 5 out of 5 stars

We talked to a few estate agents before we decided to market our flat. It was down to Nigel's enthusiasm and knowledge of the market that we chose to go with Clarkes. Our overall experience was very p... See more

Company replied

Company details

  1. Real Estate Agents

Information provided by various external sources

Clarkes was formed in 2006 by Paul Clarke, after some years working for a large ‘corporate’ estate agency chain. It was clear to Paul that there was a better way of providing great service to customers, that put the customer first and was truly an estate agent you could recommend to your friends and family. Clarkes offers its clients the very best of both worlds. A locally based company with highly experienced staff plus a state of the art on-line system – My Property File. Providing our clients with total transparency and convenience, 24/7. You don’t have to choose between an old fashioned ‘High Street’ agent and an anonymous ‘On-line agent’ who might promise the earth but won’t deliver it – with Clarkes you get tremendous service, the very best local expertise and 21st century technology.


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4.7

Excellent

TrustScore 4.5 out of 5

294 reviews

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4.7

All reviews

(294)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Good professional service

I've just completed on the purchase of my flat through Clarkes Estates and found them to be most helpful throughout the process. The communications were good and there was no problem looking over the property a few times or allowing personnel access to perform gas/electrical checks prior to purchase. The whole process was very easy. All in all a good experience

December 8, 2020
Unprompted review
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Reply from Clarkes Estates

Hi Anthony. Thank you so much for your kind words. I have no doubt you will love living in your new home. Paul

Rated 5 out of 5 stars

I have been with Clarkes for 15 years…

I have been with Clarkes for 15 years and have been extremely impressed with their service both in the rented sector and in the selling of property. They are very honest giving a true valuation, not like some agents who inflate the price to hook you in and then reduce the price!

Any issues have been resolved quickly and efficiently, nothing has ever been too much trouble. When seeking advice Paul Clarke has always answered my questions promptly and guided me through all the legal technicalities. He is a wealth of knowledge! Being a family run business they care about their reputation and clients.

November 28, 2020
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Reply from Clarkes Estates

Wow! What a review! What can I say? Vanessa; Thank You!

Rated 5 out of 5 stars

a great company

a great management team and company! very friendly and helpful!

November 27, 2020
Unprompted review
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Reply from Clarkes Estates

Thank you Grant. I will ensure that Christina and Kelly are aware of your view. Thank you for taking the time to comment.
Paul Clarke

Rated 5 out of 5 stars

First class

I received excellent service from Clarkes throughout the sales process, they were highly professional and responsive every step of the way. Alex in particular was extremely courteous and helpful. I have no hesitation in recommending them for a smooth house sale.

November 24, 2020
Unprompted review
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Reply from Clarkes Estates

Thank you for your comments Jon, and for the mention of Alex directly. I will see that he is recognised!
Paul Clarkes

Rated 5 out of 5 stars

I found Clarkes Estate Agents to be…

I found Clarkes Estate Agents to be very helpful and communication was excellent throughout my purchase.
Indeed every query was dealt with speedily and concisely.
I have moved seven times previously and Clarkes were by far the best Agent I have ever dealt with.

November 23, 2020
Unprompted review
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Reply from Clarkes Estates

Hi Annie.
Thank you so much for your comments - I was very pleased to hear that we have created a best experience for you and I will make sure the team sees your review and will I find a way to recognise them.
Regards
Paul Clarke, Clarkes Estates

Rated 5 out of 5 stars

Smooth Process…

I had a good experience dealing with Clarkes, Christina at the branch arranged the property I was after quickly with great communication and overall a very smooth process.

October 30, 2020
Unprompted review
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Reply from Clarkes Estates

Thank you for your comments Eddie. Paul Clarke

Rated 5 out of 5 stars

Great Service continues

Struggling to think of an area where Clarkes Estates can improve their service. For some reason I was unable to open one of my last statements despite Kelly re-sending it? It is not impossible that this was my fault!? - not that bothered.

October 13, 2020
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Reply from Clarkes Estates

Words of high praise in deed! Thank you!

I would like to ensure that you can properly access your statements; they are important documents that you will need, especially at the the end of the tax year. In the first instance, please log into your on line account have a go at downloading / view your statements. If this works, there probably a problem with your email and security settings of some kind. If so, I doubt I can help much, but will try if you call me. If you can download it, but not open it, there is likely to be a local PC problem of some kind.

If you cannot access the statements online and download the file at all, the problem is likely to be our end, so please do check and let me know!
Paul

Rated 5 out of 5 stars

Quick and very pro active

Quick and very pro active, helped out every step of the way.

September 17, 2020
Unprompted review
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Reply from Clarkes Estates

Thank you David. We hope you like your new home! Paul

Rated 5 out of 5 stars

Fantastic professional service all the…

Fantastic professional service all the way though us buying our property. Always willing to answer all our questions and then never a problem when we wanted second and third viewings. Would highly recommend.

September 11, 2020
Unprompted review
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Reply from Clarkes Estates

Thank you Sarah and Paul. Have fun with the refurb!

Rated 5 out of 5 stars

I've have both been a FTB and more…

I've have both been a FTB and more recently sold my property via Clarkes. We first listed our property way back in November 19 and were selling right through the Covid-19 pandemic, naturally, we've all seen extreme changes in circumstance and industry but I can't speak more highly of Clarkes and everyone there who remained positive and commitment throughout these strange times. Without a doubt wouldn't use any other estate agent in the Sussex area.

Paul, John, Alex and everyone part of the Clarkes team who we worked with. A massive, massive thank you once again!!!

September 9, 2020
Unprompted review
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Reply from Clarkes Estates

Thank you Alex.

Rated 5 out of 5 stars

Superb support

As a first time landlord, having the support, advice and expertise of Clarkes Lettings was invaluable. Everything ran very efficiently and the rental process was fast and smooth. The staff were all friendly, knowledgeable and prompt to reply to queries.
I would recommend them without hesitation.

September 5, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, Paul, Paula and the team have been brilliant as usual, sold my house within a couple of weeks and completed within a couple of months, could not have asked for better, will be using them again in the near future.

August 28, 2020
Unprompted review
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Reply from Clarkes Estates

Thank you for your comments Tony. As always, you have been delightful to deal with.
Regards
Paul

Rated 5 out of 5 stars

Having previously used clarkes for my…

Having previously used clarkes for my purchase, I knew I'd use them again for the recent sale of my house and have no regrets. Clarkes are efficient and professional and all the team are a pleasure to work with.

August 28, 2020
Unprompted review
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Reply from Clarkes Estates

Thank you Abigail. It was a pleasure to look after you.

Rated 5 out of 5 stars

Amazing experience

Amazing experience, thumbs up to Christina and the rest of the team. Very helpful and supportive throughout our application. Highly recommended

August 21, 2020
Unprompted review
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Reply from Clarkes Estates

Thank you Ilia. I will ensure that the girls get to see your comments.

Rated 5 out of 5 stars

Clarkes Estates

All the staff I met at Clarkes were highly professional, punctual and provided me with accurate information at all times. Their communication was excellent and they answered all my queries and questions promptly and honestly. I cannot thank them enough for helping me find my new home which is lovely. Thanks to all at Clarkes

August 6, 2020
Unprompted review
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Reply from Clarkes Estates

Thank you Chris. You have chosen a really smart development to live in and we are sure that you will be very happy there.
Regards
Paul Clarke

Rated 5 out of 5 stars

Start to finish I had nothing but…

Start to finish I had nothing but excellent service from Christina and her team, would thoroughly recommend

August 4, 2020
Unprompted review
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Reply from Clarkes Estates

Alison,
Thank you for taking the time to post your comments and providing some positive feedback about a particular team member, I have noted it and will recognise it personally with Christina.
Thank you
Paul Clarke

Rated 5 out of 5 stars

Very pleased with clarke estate agents

Very pleased with clarke estate agents, very polite, professional and helpful a pleasure to do business with.

July 30, 2020
Unprompted review
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Reply from Clarkes Estates

Hi Alan. Thank you for your comments. We hope you like your new home - we are sure it will have been worth the wait!

Rated 5 out of 5 stars

I have found Clarkes Estate agents to be excellent.

I have found Clarkes Estate agents to be professional, friendly and supportive throughout the time they have marketed and sold my property.
Even though Covid19 and lockdown has created its difficulties, Clarkes has made the process workable and they have continued to do their upmost to provide the service they promised.
I have been very impressed with their communication over everything and they have never hesitated to return my calls or answer any
questions that I had along the way.
My property took seven months to sale but this was due to the climate we are living in and not any fault of Clarkes. During this time I had many viewers and three offers for the property which shows the tenacity and forward thinking of these agents.
I would have no hesitation in recommending their service to potential sellers.

July 28, 2020
Unprompted review
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Reply from Clarkes Estates

Hi Kim,
Thank you so much for your comments. So much of what we do occurs in the background that many clients never know just how much work and energy is being expended on their behalf. Your observations are very insightful and I thank you for making them publicly.
Paul

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