Clarkesmovers Reviews 21

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Appalling company. I arranged to hire this company to cut back my trees and hedges in my garden. They give no communication at all. Didn't answer any questions on WhatsApp and I had no idea if they we... See more

Rated 5 out of 5 stars

I've used this company several times now, even referred them to friends and neighbour's Prices are very reasonable, depending of course on how much stuff you have. Very efficient, even when I calle... See more

Rated 5 out of 5 stars

Kareem provided removals services for myself and my girlfriend from two different locations. He was polite, professional and friendly. There was an initial traffic delay but Kareem kept us informed at... See more

Rated 3 out of 5 stars

This would've been a perfect move if they'd been honest about the full price from the first. I opted to pay in full from the start and was promised by the phone operator that the price I paid upfront... See more

Company details

  1. Home Services

Information provided by various external sources

We are an enthusiastic moving service providing exceptional results with a can do attitude


Contact info

3.4

Average

TrustScore 3.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Appalling company

Appalling company. I arranged to hire this company to cut back my trees and hedges in my garden. They give no communication at all. Didn't answer any questions on WhatsApp and I had no idea if they were sending anybody at all - I just got a one word answer during the whole 4 days since I booked it - it said "yeah" I tried to clarify to no avail, they seem incapable of the most basic communication or customer service. Get ready to be frustrated if you try and book this company.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

SPEEDY GONZALES…

I've used this company several times now, even referred them to friends and neighbour's
Prices are very reasonable, depending of course on how much stuff you have. Very efficient, even when I called them at 9-30am, so last minute, they still were here at my house by 12 noon. Collected all the stuff and gone within the half hour. So happy with the service. Will definitely be using them again. Payment and booking was all done online, Perfectly.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very polite. From reaching out and receiving service A1 and have referred to family and friends.

April 5, 2023
Unprompted review
Rated 1 out of 5 stars

No response from this company !

No response from this company despite numerous calls, texts and bids for items. Maybe they have shut down and left website up !

October 21, 2020
Unprompted review
Clarkesmovers logo

Reply from Clarkesmovers

Unfortunately we have no booking history with you, and we would of been more than willing to help you with any issues you have described.
Regards

Rated 1 out of 5 stars

Worse experience I have ever had

Worse experience I have ever had. They made my moving a nightmare. They were meant to professionally clean the flat (£250 fee) on Friday and when got there with a whole truck full of furniture and boxes the flat was disgusting and the carpets were extremely wet.
They didn't clean ANYTHING, they just poured water on the carpets. We couldn't place beds or anything on them. We contacted them on Saturday morning when we saw the mess and they were giving us false promises saying they were bringing someone to fix this but nobody came. On Sunday we called again chasing them to send someone because we could not progress with the moving without a deep clean of the flat and they said they didn't have a hoover. Is this a cleaning company? without equipment? Everything has been EXTREMELY BAD.

February 4, 2020
Unprompted review
Clarkesmovers logo

Reply from Clarkesmovers

We are sorry to hear about your experience and would of been delighted to fix it, however this is not a correct representation of our company, we strive to deliver the best results, this does not seem like a genuine experience.

Rated 3 out of 5 stars

Hidden costs

This would've been a perfect move if they'd been honest about the full price from the first. I opted to pay in full from the start and was promised by the phone operator that the price I paid upfront was all, as the route involved no congestion charges. But after the move was completed, I was asked to pay £13.50 for the 'Ulez' fees incurred by their diesel vehicle, even for travelling about a mile. There was absolutely no warning of this on their website or helpline. If I knew about this beforehand and added it to the total cost, I would've chosen another mover (name withheld) that could do it for less. Other than this the mover was friendly and the move was pretty smooth.

September 13, 2019
Unprompted review
Rated 5 out of 5 stars

Polite, Professional and Friendly.

Kareem provided removals services for myself and my girlfriend from two different locations. He was polite, professional and friendly. There was an initial traffic delay but Kareem kept us informed at all times. One of the addresses was situated in a difficult location but he worked around it and the removals went without a hitch. Kareem was helped by his assistant Razaq who was diligent and hard-working. We were also given a very good price considering pick-up from two properties. I would recommend Kareem to anyone looking for removals services!

February 9, 2018
Unprompted review
Rated 5 out of 5 stars

He was very helpful

He was very helpful, couldn't ask for a better person even if I tried, he went over and beyond with his service. Thank you

February 8, 2018
Unprompted review
Rated 5 out of 5 stars

I rate this company plus the service …

I rate this company plus the service from Mr. Kareem Clarke as really good and proper customer service plus all the facilities that they can offer for us, customers. I am really thankfully to this company but even more thankfully to Mr. Kareem Clarke.

January 17, 2018
Unprompted review

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