Visited Grafton Street store Monday the 9th March. Staff were extremely friendly and helpful. 3 of them dealt with me. Erich was very polite and efficient and was doing a good job training a new femal... See more
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when i received the shoes i ordered they were too tight I took them to the shop that did returns and the told me I needed a returns label or a code which was'nt in or on the parcel I am an elderly... See more
Company replied
We visited the Mander Centre Shop in Wolverhampton. Very difficult circumstances. The staff were wonderful they helped in every way possible. Found lovely shoes for my partner. Raj and Lizzie were the... See more
We went to the longwell Green branch in Bristol and couldn’t be happier with the service we received from Chloe. She was helpful and informative and we walked out with a new pair of school shoes for m... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
RTU 6 Union Square, AB11 5RD, Aberdeen, Aberdeenshire, United Kingdom
- 01224591076
4.1
Great
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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My Son is happy but I didn't get back the full amount of money
I'm happy but I didn't receive the full amount I paid
August 24, 2024
very helpful
Bruce was very helpful. We were served promptly and he helped us with all our questions
August 14, 2024
Unprompted review
She was terrific
She was terrific. Compared to us Americans that way seem to be in a hurry all the time. I so much did not want to finish our conversation. Don't change your ways. They are wonderful!!!!! GOD BLESS ENGLAND.
August 6, 2024
Unprompted review
Excellent
Served by Verity she is very helpful. So easy to deal with. An assist to the company. In and out the shop in 15mins no fuss purchase made
Thanks again
July 24, 2024
Unprompted review
Great service
Verity at Clarks Aberdeen measured my sons feet & recommended shoes. Taking time to make sure they were a comfortable fit. Excellent service as always.
July 7, 2024
Unprompted review
Great service from Nadeem at Union…
Great service from Naseem at Union Square Aberdeen. Three excellent pairs of shoes located, fitted and acquired. K
June 26, 2024
Unprompted review
Raz was very efficient in replying to…
Raz was very efficient in replying to my email. Great customer services and thank you Raz .
You gave me extra time to exchange my shoes which I purchased from Clarke.
Thank you once again and hope you have lovely week ahead. Keep up the great service
Kam
June 6, 2024
Unprompted review
The best place for shopping good quality
the staff is very friendly, they help you, they give you advice
June 4, 2024
Unprompted review
The Best Of People
We visited the Mander Centre Shop in Wolverhampton. Very difficult circumstances. The staff were wonderful they helped in every way possible. Found lovely shoes for my partner. Raj and Lizzie were there today. I must mention the whole team. What an asset to Clarkes.THANK YOU FROM THE BOTTOM OF OUR HEARTS XX
May 25, 2024
Unprompted review
5 star experience with Caz in Kings…
5 star experience with Caz in Kings Heath Birmingham shop Excellent customer care friendly attitude - I bought two pairs - Big thank you to especially Caz
May 22, 2024
Unprompted review
Babies first shoes
Thank you to verity for making buying our little boys first shoes so easy. She was very informative and friendly
May 19, 2024
Unprompted review
I have been served by Mads @ Arndale…
I have been served by Mads @ Arndale Centrr and she is just great in terms of Customer Service 5*
May 15, 2024
Unprompted review
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