I don’t like shopping especially as a male OAP. Fatima at Cribbs Causeway was clear, direct, told me exactly what ranges would match my stated needs and steered me to the first pair of smart shoes I’... See more
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I was served by Megan who organised the shoes coming down to shop floor and then Ayfer who looked after me after with sizing and suitability of my choices. The added 10% incentive was the selling poin... See more
Me and my mother came into Clark’s cribbs Bristol store today served by there colleague Naz He looked after us very well ..very polite ..patient and brilliant at customer service .. he’s a credi... See more
The shop in the Mall’s Cribbs Causeway made shopping for a new pair of boots a pleasant experience. I was helped by Ayfer who was friendly and very professional in her attitude.
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
126 Upper Level, The Mall, BS34 5UP, Bristol, Bristol, United Kingdom
- 01179592290
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Replied to 98% of negative reviews
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Great staff, well trained, great attitude.
I don’t like shopping especially as a male OAP. Fatima at Cribbs Causeway was clear, direct, told me exactly what ranges would match my stated needs and steered me to the first pair of smart shoes I’ve bought in years. She even recommended checking my shoe size (I’m retired from a clothing organisation) and lo and behold my left foot is slightly bigger than my right. You have well trained staff with such a positive and helpful attitude! Thank you.
Clarks in Cribbs
Clarks in Cribbs, really helpful and went the extra mile to get the child shoes we wanted and arranged for them to be delivered. Thanks Naz
Brilliant staff member
Me and my mother came into
Clark’s cribbs Bristol store today served by there colleague Naz
He looked after us very well ..very polite ..patient and brilliant at customer service .. he’s a credit to the store many thanks ..thank you also to the manger but didnt get her name x
Cribbs Causeway served by Kai
Cribbs Causeway served by Kai. She was so lovely with my 4 year old grandson. She took her time and involved him throughout. Excellent job thank you.
Great child friendly staff
I have a 2 year old son who hates being measured for shoes and trying them on. Shoe shopping is normally a stressful experience. Yoyo at the Cribbs Causeway store was fantastic with him, taking the time to engage and talk with him, and play with his toy aeroplane. My son loved choosing his new sandals with Yoyo. Many thanks, we will be back for more shoes!
Sophie at Cribbs Causeway was amazing
Sophie at Cribbs Causeway was amazing. My daughter and i visited to get some sandles. My daughter is autistic and very sensory. She wanted soft textures and something to cover her toes. Sophie immediately took us straight to a trainer type mesh shoe with soft cushioned soles. My daughter immediately loved them and wanted them. Sophie allowed us space before returning incase we needed assistance. We have never brought our first pair of shoes! Normally it would take us hours to find the right thing if at all. We were able to buy and walk out in minutes. Sophie was patient, understanding and understood our brief. She deserves a medal in our opinion
Stressful school shoe buying was made easy
Najma who served us was so sweet and helpful and made a stressful experience easier buying school shoes for my autistic son
Yoyo is incredibly kind and lovely
Yoyo is incredibly kind and lovely, made my daughter enjoy every second of her time in Clark’s. Thank you for the wonderful service!
Luise was wonderful
I have had a wonderful experience at Clarks in Cribs Cause Way Bristol. Luise was wonderful, we had been given the wrong size shoes due to incorrect measurements. Luise measured again and made sure we were happy. She was polite, friendly and knowledgeable. Thank you for such an amazing service. ✨
Great service for my kids
I took my two kids for a shoe fitting. My 4yr old hates going shoe shopping and usually has a meltdown. The sales assistant Yoyo was so great with the kids, really getting them involved - I had no problem with my 4yr old having his feet measured and by the end he was jumping around the shop in his new shoes! Really great service from Yoyo!
Friendly and helpful stuff at the…
Friendly and helpful stuff at the cribbs mall.
Aisha and her colleagues helped to find the right shoes for me
Excellent service from Kai at Cribbs Causeway store…
Served by Kai at Cribbs Causeway store today. Excellent service in helping get some new trainers for my young son
Yoyo was really helpful with my…
Yoyo was really helpful with my daughter who needed new shoes and is 4 and my son who has disabilities and was very interested in what was going on!
Answered all their questions and was great when the shoes my daughter wanted weren't in stock and managed to find her another pair she loved! Fab member of staff 👏
Clarks @ Cribbs Causeway
Visited Clarks @ Cribbs Causeway, Bristol - Sophie was exceptionally nice, so helpful , patient and genuinely lovely, thank you! ☺️
I love the young staff in Cribbs store.
I love the young staff in Cribbs store.
Really helpful to me who buys too many shoes.
Fatima very helpful mature;
Same for Louise.
Ahmed has lovely hair too!
And I can’t miss out Naz who was helpful too
And Kai has lovely green hair!
This was over many trips
Great experience
Louise at Cribbs in Bristol was excellent with my 1 year old grandson for his first show fitting. So friendly, helpful and knowledgeable so he enjoyed his shoe fitting. Then she did the same for his 4 year old sister . Brilliant experience
We visited The Clarks Store@ The Mall…
We visited The Clarks Store@ The Mall Cribbs causeway last week and were served by an absolutely amazing salesperson called Naz he was so professional nothing was too much trouble we ended up purchasing 2 pairs of boots for my partner will recommend and definitely return
Great service from Najma got what we…
Great service from Najma got what we wanted quickly with good information, advice and price. Thank you Najma
Lovely customer service
Came in today with my daughter for new school shoes, and was helped by Sophie (Cribbs Causeway). She was absolutely brilliant, leaving me and my daughter with lots of smiles. My daughter is usually very shy, but opened up really nicely with Sophie - even going on to say “She was really really nice”. Very good experience in there, and Sophie was fantastic with helping find the best fitting shoes.
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