Clarks - Buxton Reviews 13

TrustScore 4.5 out of 5

4.4

17 Spring Gardens, SK17 6BJ Buxton, Derbyshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went to the Buxton store for a fitting for school shoes. Son has wide feet and was also a half size so can be difficult to get what he wants. Initially they didn't have the school shoes he wanted so w... See more

Rated 5 out of 5 stars

Took my daughter for school shoes - her feet are a really awkward fit but the lovely Ella was incredibly patient and accommodating. We now have a lovely pair of shoes that will actually fit her proper... See more

Rated 5 out of 5 stars

Staff in the shop were friendly. We were served by Ella who was very patient with my little girl while measuring her feet and trying shoes on. Didn’t feel rushed even though the shop was getting busy.... See more

Rated 5 out of 5 stars

I visited the Buxton store for some last minute wedding shoes for my partner. I was assisted by a lovely girl named Madi who suggested a few different styles that met my criteria. We found the perfect... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 17 Spring Gardens, SK17 6BJ, Buxton, Derbyshire, United Kingdom

  • 0129823579

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fitting for school shoes

Went to the Buxton store for a fitting for school shoes. Son has wide feet and was also a half size so can be difficult to get what he wants. Initially they didn't have the school shoes he wanted so we tried others but then we were able to get what he wanted my going half a size up with insoles which fitted fine. Debbie was persistent and a really good problem solver when other sales people might just have said that they didn't have what he wanted in his size. She is clearly very good at this job- positive, helpful and practical.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Ella is great and got 3 different shoes for us to try! Very friendly manner as did all the staff. Thank you

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

As always, great shoe fitting

As always, Joanne was great with our granddaughter when she needed new school shoes.
She made sure the fit was right and she offered plenty of choice. We never felt rushed.
Caitlin left the shop a happy little girl.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Ella

Took my daughter for school shoes - her feet are a really awkward fit but the lovely Ella was incredibly patient and accommodating. We now have a lovely pair of shoes that will actually fit her properly in September. Even better that they will swap the shoes if she grows out of them within 3 months!

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Kids shoe fitting. Clarks - Buxton

Staff in the shop were friendly. We were served by Ella who was very patient with my little girl while measuring her feet and trying shoes on. Didn’t feel rushed even though the shop was getting busy. Lovely experience and will definitely consider there for future purchases.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

very helpful staff

I visited the Buxton store for some last minute wedding shoes for my partner. I was assisted by a lovely girl named Madi who suggested a few different styles that met my criteria. We found the perfect pair and she was very helpful and friendly.

August 15, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look