Went to the Buxton store for a fitting for school shoes. Son has wide feet and was also a half size so can be difficult to get what he wants. Initially they didn't have the school shoes he wanted so w... See more
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Took my daughter for school shoes - her feet are a really awkward fit but the lovely Ella was incredibly patient and accommodating. We now have a lovely pair of shoes that will actually fit her proper... See more
Staff in the shop were friendly. We were served by Ella who was very patient with my little girl while measuring her feet and trying shoes on. Didn’t feel rushed even though the shop was getting busy.... See more
I visited the Buxton store for some last minute wedding shoes for my partner. I was assisted by a lovely girl named Madi who suggested a few different styles that met my criteria. We found the perfect... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
17 Spring Gardens, SK17 6BJ, Buxton, Derbyshire, United Kingdom
- 0129823579
Replied to 98% of negative reviews
Typically replies within 48 hours
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Joanne at Buxton store very helpful and…
Joanne at Buxton store very helpful and knowledgeable
Fitting for school shoes
Went to the Buxton store for a fitting for school shoes. Son has wide feet and was also a half size so can be difficult to get what he wants. Initially they didn't have the school shoes he wanted so we tried others but then we were able to get what he wanted my going half a size up with insoles which fitted fine. Debbie was persistent and a really good problem solver when other sales people might just have said that they didn't have what he wanted in his size. She is clearly very good at this job- positive, helpful and practical.
Great service
Ella is great and got 3 different shoes for us to try! Very friendly manner as did all the staff. Thank you
Thank you Madi for a great service
Great service from Madi of Buxton store whilst fitting shoes for my daughter. School shoes and discounted trainers to boot. Thank you especially whilst visiting from Norfolk.
Perfect school shoe fitting
Joanne in Buxton was very helpful and honest when fitting new school shoes, great service.
Brilliant service as always
Brilliant service as always. Ella was very attentive with my son.
As always, great shoe fitting
As always, Joanne was great with our granddaughter when she needed new school shoes.
She made sure the fit was right and she offered plenty of choice. We never felt rushed.
Caitlin left the shop a happy little girl.
Great experience with Ella
Took my daughter for school shoes - her feet are a really awkward fit but the lovely Ella was incredibly patient and accommodating. We now have a lovely pair of shoes that will actually fit her properly in September. Even better that they will swap the shoes if she grows out of them within 3 months!
Kids shoe fitting. Clarks - Buxton
Staff in the shop were friendly. We were served by Ella who was very patient with my little girl while measuring her feet and trying shoes on. Didn’t feel rushed even though the shop was getting busy. Lovely experience and will definitely consider there for future purchases.
very helpful staff
I visited the Buxton store for some last minute wedding shoes for my partner. I was assisted by a lovely girl named Madi who suggested a few different styles that met my criteria. We found the perfect pair and she was very helpful and friendly.
5 star service at Buxton Clarks
5 star service at Buxton Clarks. Debbie was excellent and patient whilst fitting my 4yo for his 1st pair of school shoes.
Really good choice
Really good choice Lyn G at Buxton store was really helpful. Good quality shoes.
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