On our school shoe shopping visit to the central Chester store today we were attended to by Lily. A university student that I can honestly say was SO professional, she listened, explained and had a w... See more
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When ever I need new shoes I instinctively look to Clarks . My most recent purchase were of superb quality build and styling and like all previous shoes purchases very comfortable. along with a great... See more
Went into store to purchase school shoes for my daughter. The choice in store was extremely limited due to needing an E fitting shoe. The member of staff wasn’t particularly helpful, although we left... See more
Myself and my daughter visited the Chester store bank holiday weekend without a appointment later in the day. My daughter has aln and is very tactile vocal and can't sit still we were treated amazing... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
1/3 Foregate Street, CH1 1HD, Chester, Cheshire, United Kingdom
- 01244346021
4.5
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Sue was fantastic
Sue was fantastic as always and found the right shoe and size for our son.
August 3, 2024
Unprompted review
Great service from Jess at Chester
Great service from Jess at Chester. Jess was helpful and friendly in measuring and fitted my daughter for her first pair of school shoes.
August 2, 2024
Unprompted review
Amazing service today in the Chester…
Amazing service today in the Chester store. Went in to buy some shoes for myself and the assistant Courtney was excellent! Really honest and relatable, chatted to me so naturally making my experience seemless. Great service, thank you Courtney!
July 30, 2024
Unprompted review
Sue at the Chester store was very kind
Sue at the Chester store was very kind, helpful and professional. She ordered an item I needed online for and explained tge system and delivery service etc fully.
She deserves a gold medal 🏅 🥇
Thank you for valuing me as a loyal customer and for your help.
July 30, 2024
Unprompted review
Susan in Chester was great!
Susan in Chester was great. Sorted me out and searched for what I needed. Great service
July 30, 2024
Unprompted review
Courtney in the Chester City Centre…
Courtney in the Chester City Centre store was a star! She greeted me kindly and with a smile the moment I walked in the door. She helped me buy work shoes. She had great knowledge, energy and warmth. She even helped me make the final decision. Thank you!!
July 29, 2024
Unprompted review
New girl was very helpful size wasn’t…
New girl was very helpful size wasn’t in stock and she ordered online for me ans brought the shoes out in a different colour so I could check the Size was ok . Thank you :)
July 29, 2024
Unprompted review
Always like to get my daughters feet…
Always like to get my daughters feet measured when buying shoes and the service we received and the shoes we bought were both of the highest quality, many thanks
July 28, 2024
Unprompted review
The Best "Shoe-Lady"
The whole family came for sandals ahead of our holiday. Lily was brilliant with our kids, she was really fun and really knew what she was doing. We're all delighted with our new sandals! My son says "she's the best shoe lady ever"
July 28, 2024
Unprompted review
Great fitting and choice
Bought school shoes from Chester branch. Susan was really helpful with sizing and finding the best fit. Good choice of different styles.
July 27, 2024
Unprompted review
Always amazing experience in the shop…
Always amazing experience in the shop in Chester. Thanks to Susan for helping me to choose right size and aftercare for my new pair of shoes.
July 27, 2024
Unprompted review
Excellent service from Sue who was very…
Excellent service from Sue who was very helpful and lovely pair of school shoes purchased. Thanks!
July 27, 2024
Unprompted review
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