The staff member Talisha at fosse park Leicester branch was extremely helpful , polite and patient, she went above and beyond. Dad really liked the sandals
Location
Switch locationUnit 7, Fosse Park West, Grove Way, LE19 1HZ Leicester, Leicestershire, GB
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See what reviewers are saying
Kerry was very helpful, helped to measure my daughter's feet quickly and calmly. My daughter is and was very shy but she was more than happy to allow Kerry to measure her feet given how friendly she w... See more
Took my 2 boys to get their feet measured, we were seen straightaway and Maddox was very patient and helpful with our autistic son who wasn’t that cooperative
So happy with my purchase and the service I received today. Talisha, who has great energy, helped me pick out some trainers as a multi purpose staple for my capsule wardrobe. Service wasn’t remotely p... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 7, Fosse Park West, Grove Way, LE19 1HZ, Leicester, Leicestershire, United Kingdom
- 01162895603
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George at Fosse Park
George at Fosse Park, Leicester was great, very friendly and engaging,
Exceptional service from Rhianna at…
Exceptional service from Rhianna at Fossepark.
Good customer service
Went to get the kids shoes yesterday, everyone was amazing and working very hard. I was served by aman and she was very gentle with my boy and helped us pick a great alternative for shoes we wanted which weren’t available
Quick service
We were in buying school shoes last minute and the branch had obviously anticipated this; there were plenty of staff and even a ticket system, we only waited a few minutes for our turn and were serviced quickly and efficiently by Lillie, who was really good with our young son. Thank you!
Great ,simple quick and easy service
We were served by jasmine pal and loved it she was kind quick and wasn’t trying to get us to buy 200 more things but still advertising new and intressting things but not pushy.
Honestly wish more people would be like her and shopping for school stuff would be so much easier
Clarks fosse park
Me and my son went to Clark’s fosse park and were served by Becky it was amazing service we were in and out in 5 minutes.
Fantastic service from Ace who dealt…
Fantastic service from Ace who dealt brilliantly with our twi neurodiverse kids who usually HATE shoe shopping. They were kind and extremely patient and helped us find all the shoes we needed for going back to school.
Customer Service at it's BEST
I was fortunate today to be helped by Rhianna, an absolute gem, and measured my daughter's feet properly, unlike my method of squinting and hoping for the best, and managed to find her School shoes and PE shoes that actually fit.
Rhianna clearly knows her stuff, made the whole process stress free, and turned what I normally dread into a pleasant experience. Honestly, she absolutely saved me from buying the wrong size and having my daughter clomp around like she's in clown shoes. If she could come with us on every shopping trip I'd probably enjoy them a lot more!
As usual Clarks service is outstanding
As usual Clarks service is outstanding. My daughter loves her shoes. Thank you
Tye person who served us was great
Tye person who served us was great! Quick and helpful.
First Class Service
Went to the Fosse Park store in Leicester the other evening with my two kids for school shoes. Despite rocking up 50 mins before the closed, we still got a an amazing first class service from Talisha. This lady was brilliant with the children and was extremely knowledgeable about the products on sale and how to tailor them to suit the our needs. Two happy kids equals happy dad. Thank you.
Really positive experience buying…
Really positive experience buying school shoes for a 5 year old. Staff were super efficient and so friendly, nothing was too much trouble.
Extra thanks to Sophie who was brilliant
Talisha was super helpful for my son’s…
Talisha was super helpful for my son’s school shoes! Thank you
Excellent
Excellent
Jasmine is really helpful, polite and hardworking sales team member .
Holly was super helpful with my kids
Holly was super helpful with my 2 kids, efficient, kind and got what we needed, couldn’t ask for more
Maddox who helped us was great
Maddox who helped us was great. She helped my children by allowing us to sit in the adult section of the shop where it was quieter and there were less people.
My daughter who is 13 would have liked more choice. A star buckle on your shoe when you're a little size 3 is great by when you're a junior size 6.5 it's not so fun!
Excellent Customer Service by Jasmine P
We booked an online appointment, and we were seen promptly.
Jasmine P served us & she was kind supportive, helpful & efficient.
She provided excellent customer service.
Becky was professional
Becky was professional, efficient, and kind. Thank you
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