Clarks - Horsham Reviews 25

TrustScore 4 out of 5

4.2

8 West Street, RH12 1PB Horsham, West Sussex, GB


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Rated 5 out of 5 stars

I was in the Clarks store in Horsham, and bumped into Jackie who had helped us in the Crawley store. She remembered me straight away, and was incredibly helpful with sorting out my daughter's shoes. J... See more

Rated 5 out of 5 stars

My little boy Kenny, who is 21 months old, & I went to buy his 4th new pair of shoes today. We saw Jamie again & we're absolutely delighted because he measured Kenny for his 1st pair of shoes & he's s... See more

Rated 5 out of 5 stars

We visited the Horsham store on a rainy Saturday afternoon to get my daughter’s feet measured and to buy some school shoes. I was worried as I hadn’t booked an appointment but we were seen straight aw... See more

Rated 5 out of 5 stars

Ben in your Horsham Store was absolutely amazing when I visited yesterday with my son. He was very thorough when checking over the fit of the shoe and even though the store was incredibly busy nothing... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 8 West Street, RH12 1PB, Horsham, West Sussex, United Kingdom

  • 01403252213

4.2

Great

TrustScore 4 out of 5

25 reviews

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Rated 5 out of 5 stars

Ben in your Horsham Store was…

Ben in your Horsham Store was absolutely amazing when I visited yesterday with my son. He was very thorough when checking over the fit of the shoe and even though the store was incredibly busy nothing was too much trouble and we didn’t feel rushed at all. He is the best fitter in Clarks we’ve had and so we ended up purchasing 2 pairs of shoes! Thank you Ben.

August 16, 2024
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