I had an outstanding experience at the Clarks store in Putney and felt compelled to share it. I had seen a pair of shoes online that showed as available in-store, and the team went above and... See more
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I have had the best experience with the manager in the Clarks Putney store. So welcoming and so helpful with two kiddies needing feet measured and new school shoes. The kids absolutely love getting t... See more
I came in the store, unsure of my child's shoe size. Sunena acknowledged my confusion and assured me she would assist me in finding the perfect shoe size and style for my little boy. Sunena was extrem... See more
There isn’t enough stars on the planet to give Gina at Clark’s in putney. She helped me (a very very very desperate mum on the first day of school, in a lot of bother). Gina and the other staff reall... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
94 High Street, SW15 1RB, Putney, London, United Kingdom
- 02087883054
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Very welcoming & friendly store when i…
Very welcoming & friendly store when i first visit I have to this store is always greeted with happy smiles by the staff. But special recognition to Asela who went above and beyond to ensure I got the right sizing and width needed. Will definitely be returning to Putney Clark’s.
What can I say excellent customer…
What can I say excellent customer service by Gina and her team. Very friendly, chatting all the time. Will be back. Putney not a patch on Hammersmith Clark’s very unfriendly.
Easy to order & incredible
Easy to order & incredible, friendly, helpful staff in Putney on collection
Lovely service
Lovely service, super patient and kind with my daughter who was a bit upset initially.
The reception was welcoming with a warm…
The reception was welcoming with a warm smile.
Excellent service from Lulu...
I will definitely visit again.
An overall great experience
Very efficent service and easy refund method.
Also good to see all the funky new designs coming through.
Excellent experience
Excellent experience! No complaints at all. This is my go-to spot for buying shoes for my 20-month-old grandson with wide feet.
Fantastic experience
I visited clarks store in putney and I had a fantastic experience after the lovely Stefania helped my little son with the measurement of the shoes and help me pick up the right one.
Lovely experience thank you.
I have had the best experience with the…
I have had the best experience with the manager in the Clarks Putney store. So welcoming and so helpful with two kiddies needing feet measured and new school shoes. The kids absolutely love getting their feet measured now and want to go in even when we don't need shoes.
All the staff there have been great with us.
Awful behaviour at Clarks
I went to shop at Clarks today and unfortunately I have to say I had a really bad experience with the manager here. She was very rude and disrespectful to both customers and staff, which made everyone feel uncomfortable. It's disappointing to see a manager act like that because it affects the customers mood aswell as the staff members. I hope there is action being taken on this and hopefully they can learn to treat people with respect.

Reply from Clarks - Putney
I went to this store last week so…rubbish manager
I went to this store last week so regret... I wish I would’ve gone! the manager called Gina or whatever she's so disrespectful loud, obnoxious she have no manners being so rude to customer and also to the staff I feel bad for one of their staff in front of so many customers she were being rude shutting at her... I will never gonna cross this store only because of her attitude manners and being disrespectful person (Gina) she don't deserve to be manager I would personally not choose her to be a manager never🚫✋🤮🤮

Reply from Clarks - Putney
Comfortable
I ordered some slippers online and collected from my local branch, the slippers are so comfortable would recommend them.
Very rude staff at Putney branch.
Very rude staff at Putney branch.
Even I gave them an order number to collect the shoes, they refused to give the shoes if we couldn’t give a name of the shoes.
They communicated in an unprofessional way.
Very unpleasant experience.
I never want to go back to Putney branch.

Reply from Clarks - Putney
Great service from Rohail in Putney
Rohail helped us find shoes in the Putney branch for my four and a half year old. He was so helpful and good humoured she didn’t want to leave the shop! We ended up getting her trainers as well.
Good Experience
Muneeb helped recommend the right size and style of shoes. He was also able to advise whether men’s or children would be better. Great service and good price.
A one in a million team of staff
There isn’t enough stars on the planet to give Gina at Clark’s in putney. She helped me (a very very very desperate mum on the first day of school, in a lot of bother).
Gina and the other staff really were my saviours and especially doing it with such kindness it was unforgettable! A+++++
A nice staff
A nice staff
Lulu is a good person and is really caring a nice with us all the time we come shopping she’s kind she should stay here from puteny store Clark’s
Fantastic and friendly customer…
Fantastic and friendly customer service!! Great deal on the shoes too.
Josh - Putney London
Josh at the Putney London branch could not have been more polite and helpful whilst we tried on school shoes. Great salesman Highly recommended
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