I have the most awkward feet and live in trainers 24/7, but I wanted shoes or a little pair of boots. Sadly the one's I ordered online didn't fit and I took them back to my local store. The lady th... See more
Location
Switch locationUnit 9 Elliotts Field Shopping Park, CV21 1SR Rugby, Warwickshire, GB
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Christopher at Elliott’s Fields, Rugby, was wonderfully kind and helpful today when we came in with our 17 month old. He measured her feet very gently and spoke to her with understanding. He had two v... See more
Always 5 star service in this particular Clarks branch. We’ve been buying from here for many years for our children and just recently we visited to get our little boy some summer shoes. Hannah the man... See more
Although Clarks are known for their great customer service, Christopher at the Rugby store took that to another level with the best service we’ve ever received in a shoe shop. His knowledge and... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 9 Elliotts Field Shopping Park, CV21 1SR, Rugby, Warwickshire, United Kingdom
- 01788575290
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Thank you, Christopher (Elliott’s Fields, Rugby)
Christopher at Elliott’s Fields, Rugby, was wonderfully kind and helpful today when we came in with our 17 month old. He measured her feet very gently and spoke to her with understanding. He had two very young customers to juggle at once, but that was no problem with Christopher’s outstanding professionalism. We left with three pairs of baby shoes that fit beautifully. Thank you, Christopher!
Lovely experience
I entered Clarks shop feeling anxious as I have poorly feet and needed help to get the right shoe to support my feet. Hannah was fantastic, she got a selection of shoes for me to try on and was very helpful and sympathetic to my condition, if only all shop assistants were that helpful, well done Hannah, hope to see you again in the future 👏
5 stars!
Always 5 star service in this particular Clarks branch. We’ve been buying from here for many years for our children and just recently we visited to get our little boy some summer shoes. Hannah the manager helped us and was very thorough with fitting sandals for us and explained why we needed to change sizes in them to suit our sons feet. He loves his new dinosaur sandals so thankyou very much!
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