I was served by Seamus in the Teesside Park, Stockton on Tees store on Friday 19th Sept 25. What a lovely young man, nothing was too much trouble, the shop was busy but he was so obliging and rec... See more
Location
Switch locationUnit 17A Teesside Retail Park, TS17 7BW Stockton on Tees, Cleveland, GB
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I purchased some shoes in the sales section for my 85 year old grandma at Christmas, really nice shoes but unfortunately she struggled with the width of them. I thought, well I’ve purchased from Clark... See more
Company replied
just been to teeside park branch and the customer service was amazing! had a problem with husbands shoes(long story) but bought ages ago and out of refund time range, after explaining situation why he... See more
We booked an appointment for today, which was easy and online. In amongst the queues of people waiting all bookings were observed on time. We were assigned Harris, who was fantastic. Really knowled... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
Unit 17A Teesside Retail Park, TS17 7BW, Stockton on Tees, Cleveland, United Kingdom
- 01642678215
3.6
Average
24 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Great customer service
We took our 2 young boys for new school shoes. The shop was really busy and we were a little late for our appt, but our server Harris was extremely pleasant, knowledgeable and thorough in the measurement and fitting of our boys’ new school shoes. It was nice to feel valued and not rushed despite our poor time-keeping and the shop being so busy. Thank you.
August 28, 2024
Unprompted review
Fantastic staff at Teesside Park
We booked an appointment for today, which was easy and online. In amongst the queues of people waiting all bookings were observed on time. We were assigned Harris, who was fantastic. Really knowledgeable and friendly. He took his time and ensured the measurement of both childrens feet were spot on. He also was great when recommending shoes and fitting them. We didn't feel rushed and it was great, Thank you!
August 27, 2024
Unprompted review
Harris was extremely informative and…
Harris was extremely informative and helpful with both of my children
August 21, 2024
Unprompted review
Excellent customer care
Excellent customer care, so polite, patient with kids and very efficient.
May 31, 2024
Unprompted review
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