Clarks - Trowbridge Reviews 45

TrustScore 5 out of 5

4.8

47 Fore Street, BA14 8EJ Trowbridge, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

a big thank you to Caroline in Trowbridge store on 3rd September for helping my son have his feet measured and choose shoes- she was very patient and answered all of his questions....I also picked up.... See more

Rated 5 out of 5 stars

My 11-year-old son and I went to Clarks in Trowbridge today. Within a minute of entering the shop we were greeted with a warm and friendly smile by Ishika who measured my 11 sons feet and found... See more

Rated 5 out of 5 stars

Daisy was very helpful at the Trowbridge branch of Clarks. She was very patient with us as we went through a number of different shoe types entailing numerous trips to the store room to check for size... See more

Rated 5 out of 5 stars

I had a great experience with Sam at Clarks in Trowbridge. I wanted to get my toddlers feet measured and had attempted this at home with no success. Sam's calm and friendly presence put my toddler at... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 47 Fore Street, BA14 8EJ, Trowbridge, Wiltshire, United Kingdom

  • 01225752416

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good

The staff were kind, patient and helpful. Julia served us, and was lovely.

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

A friendly meet and greet upon entering the Clarks shop by Julia who gave us both excellent advice and guidance on shoe fittings which resulted in us purchasing a pair of shoes and ladies boots.
Julia is a credit to your company and superb service from start to finish always with a friendly smile.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Immy Clarks Trowbridge

Immy, You were kind and patient trying on boots and shoes for my daughter. You ensured they fitted well and that she got exactly the ones she wanted. Thank you!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I have a tricky fitting and it usually takes some time to find a pair of shoes that are comfortable. Julie from the Trowbridge store helped me out and we quickly found a pair after trying a few combinations.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Julia in Trowbridge amazing

Julia in the Trowbridge store was so helpful and lovely. We were there to get shoes for our 15 month old and she was so good at keeping him entertained to keep him still while she measured and fit his shoes! 5*

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

School shoes

My 11-year-old son and I went to Clarks in Trowbridge today.

Within a minute of entering the shop we were greeted with a warm and friendly smile by Ishika who measured my 11 sons feet and found us the perfect school shoes that both my son and I were happy with. She also offered us different styles that allowed a comparison to ensure we were happy.

She was relaxed and informed and asked relevant and sensible questions while encouraging us to be honest which was really helpful.

She was the best assistant we’ve encountered yet, although staff are always helpful but she had an extra special quality, thank you.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Trowbridge Store

We visited the store in Trowbridge for my daughter's first school shoes and were immediately greeted by Ishika (I hope I have spelt your name right), who was incredibly friendly and helpful. She was very patient with both of my children (4y and 2y) whilst they decided what shoes they wanted and generally acted like 2 and 4 year olds. At no point did she make us feel we were taking up too much time and she continued to interact with me and my children with a smile.

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great

They were extremely busy when I visited this morning to get my children’s school shoes, but Amber took the time to ensure their feet were measured correctly and they were fitted with the right shoes. She was friendly and patient.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

We went to Clarks looking for our son’s…

We went to Clarks looking for our son’s first pair of shoes and Sam S made the experience not only fun for him but also supportive and understanding for us as parents. I would absolutely recommend the shop for service quality, insight and fully understand why generations choose to continue buying from Clarks.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service at Clarks Trowbridge

Daisy was very helpful at the Trowbridge branch of Clarks. She was very patient with us as we went through a number of different shoe types entailing numerous trips to the store room to check for sizes! Daisy also made some really good suggestions which were greatly appreciated. Thank you Daisy!

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent shopping experience

I visited the shop in Trowbridge with my daughter who was looking for shoes for her 2 sons on 31st July.The sales assistant (who was new) was very patient measuring both of their feet and helping to find appropriate footwear at a very reasonable price as they were in the sale. My grandsons were a bit of a handful racing around in their new shoes but all of the staff were very friendly and happy.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Jacob!

I went to Clarks in Trowbridge to get my 2 boys feet measured and purchase new shoes. Jacob was extremely friendly, kind and helpful. We came away with 2 very happy boys. Thank you so much.

July 31, 2024
Unprompted review

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