Wanted to buy my daughter some new school shoes Great customer service, just didn’t have the size we needed so will have to order online
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I had a great experience collecting my item from the Wolverhampton store, thanks to Tina. She was really friendly and polite, making the whole process quick and easy. She also suggested some real... See more
Visited the Clarks Store in Wolverhampton. Only needed some shoelaces. Served by Tina, who was extremely friendly and knowledgeable. Managed to get some shoe conditioning cream too, which was demonstr... See more
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Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
29 Dudley Street, WV1 3ER, Wolverhampton, West Midlands, United Kingdom
- 01902713654
Replied to 98% of negative reviews
Typically replies within 48 hours
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Joshua at the Wolverhampton was great
Joshua at the Wolverhampton was great, friendly, efficient and knowledgeable. Helped us pick out a lovely pair of schools shoes for my daughter. He was great with daughter, got her a pair of insoles to help with that comfortable fit. Would highly recommend the service received from Joshua.
Josh at the Wolverhampton store was…
Josh at the Wolverhampton store was very chatting and knowledgeable. He was chatting to my lads as he measured their feet and made the whole experience very enjoyable.
Jeff great customer service …
Jeff went out of his way to make our visit to Clark’s as pleasant as possible on this busy back to school shoe shopping afternoon!
100% for great customer service. Keep it up.
Service was helpful
Didn’t have an appointment and we got…
Didn’t have an appointment and we got saw really quickly, only just sat down! Samiha was absolutely lovely and helped us try on multiple shoes for my 2 year old to see what was best. Definitely recommend she was great
Reliable
Always get the school shoes for my kids from Clarks and they are very reliable. Today I met with Tina at Wolverhampton and she was so lovely attending to my kids.
Excellent back to school service
Sonia served us today in store, she was very helpful with sizing and options that were available for school shoes. An overall great experience, thanks!
Raj and Alex in the Wolverhampton Store…
Raj and Alex in the Wolverhampton Store provided a very efficient and friendly service.
tina was absolutely lovely and very…
tina was absolutely lovely and very funny/relatable, a little bundle of joy and she complimented my crocs🤭🤭🤭
5 star experience 🌟
I took my Grand daughter, age 7 ,and Grandson, age 4, to Clark’s Wolverhampton for a fitting for school shoes. The service was AMAZING, Jeff who helped us was so so patient, I have 2 indecisive Grandchildren!
They must have tried at least 12 pairs of shoes!
Thank you Jeff, they both love their choices, 5 star 🌟
Thank you Veeda in Wolverhampton store
Thank you Veeda in Wolverhampton store. Approached me and asked if I wanted help and measured my daughter’s feet, very efficient and helpful.
Customer satisfaction and product Knowledge
I have had a WONDERFUL Experience at Clark’s-Wolverhampton today and was blown away from the incredible service we had received from Jasmine. From the moment we had walked in, we were greeted with a warm smile and a genuine eagerness to help, which set the tone for a wonderful shopping experience.
Jasmine demonstrated extensive knowledge about the products, taking time to listen to my needs and preferences. Rather than simply directing me to a few options she had took the initiative to ask questions about my size and any previous issues I’ve experienced with past footwear. This personalised approach made me feel like a well valid, respected customer.
In the end, I did not only leave with a fantastic pair of shoes but left with a sense of satisfaction from the experience. I highly recommend visiting and seeking out Jasmine if you’re in need of new footwear. Their dedication to customer satisfaction and product knowledge truly sets the bar high!
Very lovely employee
Very lovely employee, Ellyn who was very helpful 😁
Amazing service by Jasmine at the…
Amazing service by Jasmine at the Wolverhampton branch. Wasn’t planning on buying shoes but found a lovely pair. Very happy!
Sons shoes
Went to Wolverhampton store for my son’s school shoes in the men’s department. The lady that served us think her name was Elly/ally was professional, knowledgeable and very efficient and we was very happy with the purchase. We will be returning/recommending this store again.
Maja was amazing today
Maja was amazing today! She has the patience of a saint! My daugther was being a drama queen about her shoes but maja was amazing about it all. So thank you!!!
Really friendly and great customer…
Really friendly and great customer service. We were very grateful to be helped by samiha, really sweet and very helpful.
Came in on Monday to the Wolverhampton…
Came in on Monday to the Wolverhampton store looking for some sandles for my shoes. Jasmine was a delight! I have a lot of issues with my feet and needed something very soft and comfortable to wear around the house and garden and I ended up finding the most comfortable pair of sandles I’ve ever worn! That was all thanks to Jasmine and she also showed me the options that were all within my budget.
Roshni serve me today
Roshni serve me today , very helpful with great attitude thanks
Excellent service delivered by Maja…
Excellent service delivered by Maja ,always met amazing staff have been in this store many times and have been helped by the manager Raj
I have rheumatoid and need special care with my feet
Maja helped me find the perfect pair
Thank you for your service
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