Clarks - Wolverhampton Reviews 283

TrustScore 5 out of 5

4.9

29 Dudley Street, WV1 3ER Wolverhampton, West Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Wanted to buy my daughter some new school shoes Great customer service, just didn’t have the size we needed so will have to order online

Rated 5 out of 5 stars

I had a great experience collecting my item from the Wolverhampton store, thanks to Tina. She was really friendly and polite, making the whole process quick and easy. She also suggested some real... See more

Rated 5 out of 5 stars

Visited the Clarks Store in Wolverhampton. Only needed some shoelaces. Served by Tina, who was extremely friendly and knowledgeable. Managed to get some shoe conditioning cream too, which was demonstr... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 29 Dudley Street, WV1 3ER, Wolverhampton, West Midlands, United Kingdom

  • 01902713654

4.9

Excellent

TrustScore 5 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joshua at the Wolverhampton was great

Joshua at the Wolverhampton was great, friendly, efficient and knowledgeable. Helped us pick out a lovely pair of schools shoes for my daughter. He was great with daughter, got her a pair of insoles to help with that comfortable fit. Would highly recommend the service received from Joshua.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Jeff great customer service …

Jeff went out of his way to make our visit to Clark’s as pleasant as possible on this busy back to school shoe shopping afternoon!
100% for great customer service. Keep it up.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable

Always get the school shoes for my kids from Clarks and they are very reliable. Today I met with Tina at Wolverhampton and she was so lovely attending to my kids.

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent back to school service

Sonia served us today in store, she was very helpful with sizing and options that were available for school shoes. An overall great experience, thanks!

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

5 star experience 🌟

I took my Grand daughter, age 7 ,and Grandson, age 4, to Clark’s Wolverhampton for a fitting for school shoes. The service was AMAZING, Jeff who helped us was so so patient, I have 2 indecisive Grandchildren!
They must have tried at least 12 pairs of shoes!
Thank you Jeff, they both love their choices, 5 star 🌟

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Customer satisfaction and product Knowledge

I have had a WONDERFUL Experience at Clark’s-Wolverhampton today and was blown away from the incredible service we had received from Jasmine. From the moment we had walked in, we were greeted with a warm smile and a genuine eagerness to help, which set the tone for a wonderful shopping experience.
Jasmine demonstrated extensive knowledge about the products, taking time to listen to my needs and preferences. Rather than simply directing me to a few options she had took the initiative to ask questions about my size and any previous issues I’ve experienced with past footwear. This personalised approach made me feel like a well valid, respected customer.
In the end, I did not only leave with a fantastic pair of shoes but left with a sense of satisfaction from the experience. I highly recommend visiting and seeking out Jasmine if you’re in need of new footwear. Their dedication to customer satisfaction and product knowledge truly sets the bar high!

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Sons shoes

Went to Wolverhampton store for my son’s school shoes in the men’s department. The lady that served us think her name was Elly/ally was professional, knowledgeable and very efficient and we was very happy with the purchase. We will be returning/recommending this store again.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Maja was amazing today

Maja was amazing today! She has the patience of a saint! My daugther was being a drama queen about her shoes but maja was amazing about it all. So thank you!!!

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Came in on Monday to the Wolverhampton…

Came in on Monday to the Wolverhampton store looking for some sandles for my shoes. Jasmine was a delight! I have a lot of issues with my feet and needed something very soft and comfortable to wear around the house and garden and I ended up finding the most comfortable pair of sandles I’ve ever worn! That was all thanks to Jasmine and she also showed me the options that were all within my budget.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service delivered by Maja…

Excellent service delivered by Maja ,always met amazing staff have been in this store many times and have been helped by the manager Raj
I have rheumatoid and need special care with my feet
Maja helped me find the perfect pair
Thank you for your service

August 12, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look