I had a great visit to Clarks in Worcester Park where I was served by Karen. She was excellent. First and foremost she remembered me from my last visit which was not recent! She recalled what I did fo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I came in with a very busy toddler. I was super worried about how his measuring and shoe purchasing would go. I was greeting by Terry when I came in. Super warm and welcoming. Then I went on and was m... See more
We have seen Karen at the Worcester Park store a couple of times, she is brilliant! Helpful, efficient, and friendly. She is great with my 8 year old daughter and also my younger autistic son who does... See more
Very rude and uncultured staff. I was served by Terry at Worcester park clarks he spoke rudely making racist remarks.
Company replied
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
142/144 Central Road, KT4 8HH, Worcester Park, London, United Kingdom
- 02083370900
4.2
Great
22 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really excellent service from Amy on…
Really excellent service from Amy on the Worcester Park store. She helped me track down the last pair of a style of shoes I wanted in the country! I'll be back when it's time to buy winter boots!
June 22, 2024
Unprompted review
Lovely sandals, needed to exchange one pair
Hello, I was served by a lovely lady called Amy at Worcester Park. She helped measure my son and sold us two pairs of sandals. Unfortunately one pair was too big and he kept falling over. The team in Clapham Junction swapped them for a smaller pair though and he loves the dinosaurs so much!
June 7, 2024
Unprompted review
Reply from Clarks - Worcester Park
Hi Rebecca,
We really appreciate your feedback regarding the assistance received in our stores. We hope that you’ll continue to happily shop with us in the future.
Have a lovely day - Deborah
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.