A huge thank you to the charming and very helpful manager at Clarks shoe shop in middle street Yeovil on Saturday the 2nd of May. He was extremely careful and thorough when measuring my Grand daugh... See more
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Visited Clarks in Middle Street, Yeovil this morning. Despite being busy, Diane looked after us very well, finding ordered shoes for me straight away and successfully taking great care of my wife who... See more
A first visit to Yeovil, popped into Clark’s. The staff delivered customer service as it used to be, friendly, helpful and not at all pushy. I was assisted by Sally and her colleague was also very... See more
Thanks again to Yeovil Clark’s for making school shoe fitting such a breeze. Diane was brilliant and very calming - she went the extra mile to help my teenage daughter find shoes that fitted well and... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
27 Middle Street, BA20 1LF, Yeovil, Somerset, United Kingdom
- 01935423800
4.7
Excellent
50 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Always perfect children’s fitting!
My daughter and I have always had perfect experiences in Clarks in Yeovil. The staff there are all lovely and friendly with young children, and they are always so helpful. I ordered some shoes to the store for my 5 year old and the man there checked they fitted before we took them home which was really useful.
October 1, 2024
Back to school shoes @ Yeovil Clarks
Diane and colleagues in the Yeovil branch were really helpful and efficient. We visited the branch to buy school shoes. Diane was great with the children and, when my son’s chosen shoe wasn’t available in his size, Diane arranged for it to be ordered and delivered to us. It arrived just a few days later. Couldn't have been easier. Excellent service and lovely shoes too!
August 7, 2024
Unprompted review
Fantastic help and time given
Today we were served by Diane and we couldn't be happier. Did she not only give us time and was so helpful, especially with our autistic son who really didn't want any shoes but was patient and understanding.
August 22, 2024
Unprompted review
We popped into Clarke’s in Yeovil.
We popped into Clarke’s in Yeovil.
Abi served us, lovely, knowledgeable, and engaging.
Nothing was too much trouble and made sure my daughter’s shoes fitted correctly.
I would definitely recommend Abi and Clarke’s after yesterday’s visit.
August 19, 2024
Unprompted review
Diane was very helpful
Diane was very helpful, friendly and couldn’t do enough to help us and make us feel valued
August 7, 2024
Unprompted review
Yeovil Clarks yesterday
Went into Yeovil Clarks yesterday to get my son fitted for a pair of school shoes and another pair. 3 members of staff in store, waited until someone was free for about 5 mins and at that point there were 2 people free. Was then advised I'd need to wait 5-10 mins. There was only 1 other customer in the store being dealt with by 3rd member of staff !?! I appreciate that staff work in different sections but it is a tiny store with not much stock, is this Clarks policy?As it's not working for them in Yeovil! Surely it's not rocket science to be able to measure a child's foot and help sell a product!
July 26, 2024
Unprompted review
Reply from Clarks - Yeovil
Hi Lucy,
Thank you for taking the time to leave us a review. I am sorry to hear that you were unhappy recent experience in store. For us to look into this for you, can you kindly provide more details of your visit on the link below:
https://www.clarks.com/en-gb/contact-us
Many thanks- Saira.
Brilliant customer service
I visited Clark’s to have my daughter’s feet measured and to look for some shoes for her to wear to a special occasion. Anton was incredibly helpful and went above and beyond to help me find the right shoes, sharing expert advice along the way. He then came and found me after I left the store because I had left my phone behind!
June 29, 2024
Unprompted review
We have an autistic son and he kept…
We have an autistic son and he kept running away but Chloe at the Yeovil store didn’t make us feel unwelcome and was very good with him, she even gave him some stickers.
June 22, 2024
Unprompted review
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