the problem that i had was that it was never specify into words that the minimum amount for the the player to get gems is 3.01 and the texts on the deposit page do not mention it,i deposited less then... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
this site is not the best but not the worst , i've lost around150 but ive seen some of my freinds win big so i have mixed emotions. its a decent site with a lot of rewards and different gamemodes
Company replied
just a little unlucky i guess but what can you do? great compatibility and fun on the mobile version sometimes i have to refresh the page because it bugs but its a million times better and cleaner th... See more
Company replied
So , the site itself is cool , nice graphic , various games , tho their lacking in something really important- the withdrawal- they have to call an admin for it so now people can wait up to 7 days ( a... See more
Company replied
Company details
Written by the company
Clash.gg is an free-to-play online social casino for CS:GO and CS2 players. It offers a secure and legal platform to bet skins and coins.
Contact info
Nicosia, Cyprus
- support@clash.gg
- clash.gg
3.3
Average
831 reviews
Replied to 63% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Country restrictions
I live in Lithuania and I want to visit website called clash.gg, but I can't open or visit website, cuz I immediately got error without any help or support. Even I don't using VPN, but website also thinks that I using VPN. This website is disappointing and ungrateful. With other gamble website there is not restricted like geo-locations, like with clash.gg website
October 5, 2025
Unprompted review
They banned my account with 100$ worth…
They banned my account with 100$ worth of gems for no reason and they didnt say nothing when i asked why i got Banned
October 5, 2025
Unprompted review
fast and easy help!
October 5, 2025
Unprompted review
Reply from Clash.GG
Hi Jake,
Thank you for the great feedback! 😊 We’re glad to hear you received fast and easy help.
If you ever need assistance again, feel free to reach out anytime.
Kind regards,
Clash Customer Service Team
Horrible site total scam, Stay Away
Horrible site total scam don’t waste your time. Support is a joke, most likely from india just copy pasting sentances, cause they are clueless,
The owner Hobbes aka Austin is a greedy man.
August 7, 2025
Unprompted review
Complaining
So , the site itself is cool , nice graphic , various games , tho their lacking in something really important- the withdrawal- they have to call an admin for it so now people can wait up to 7 days ( as i heard to get their money) and they call it account checking??? what are they looking for ? Online Casino Cheaters - i think they are just not able to pay the people their money back otherwise i can’t explain myself how this is the reason to wait so long
October 3, 2025
Unprompted review
Reply from Clash.GG
Hi Milo,
Thank you for taking the time to share your concerns. We’re glad to hear you enjoy the site itself, and we understand why withdrawal delays can be frustrating.
To clarify, withdrawals do not take anywhere near 7 days. In most cases, withdrawals are processed quickly. However, in some situations an additional review may be required which doesn't delay the withdraw for more than an hour or two maximum.
This is part of our account and compliance checks, which exist to protect users, prevent fraud, and ensure everything is handled correctly and securely. I can assure you,
These checks are not about refusing payouts or being unable to pay users — there is always a way to withdraw on the site. The review process simply ensures that withdrawals are legitimate and compliant with our policies. Once completed, withdrawals proceed as normal.
If someone is ever unsure about the status of their withdrawal, we strongly encourage them to contact live support, where a staff member can provide clear updates and explanations specific to their case.
We appreciate your feedback and are always working to make the process clearer and smoother for everyone.
Kind regards,
Clash Customer Service Team
Horrible site total scam don’t waste…
Horrible site total scam don’t waste your time. Deposited money and the second I started winning they blocked my account with no explanation. Support is useless and just ignores you. They let you lose all day long but the moment you get a bit lucky they ban you instantly. Absolute joke of a site, 0/10. stay away!!!
September 29, 2025
Unprompted review
Terrible site absolute scam dont play
Terrible site absolute scam dont play here dont deposit they have scammed me out of deposits and now have banned me after I had been claiming rain got really really lucky and finally went into profit woke up the next day banned 0/10 support and an absolute SCAMMMMMM!!!! STAY FAR FAR AWAY
September 28, 2025
Unprompted review
They ban the user and steal the money
September 21, 2025
Unprompted review
U want low rakeback bad daily cases no…
U want low rakeback bad daily cases no reward for your effort of losing and hit gold and still lose ? Play at clash.gg where everything is possible but winning !
September 19, 2025
Unprompted review
Customer support is always friendly and…
Customer support is always friendly and helpful.
September 18, 2025
Unprompted review
Reply from Clash.GG
Hey there,
Thank you for your kind words ❤️
Kind regards,
Clash Customer Service Team
Incredibly customer support
Incredibly customer support, fast, helpful and very friendly. Always willing to solve any problems which you may have and always with as much haste as possible. Site is great and the moderation team working on the site are always incredible at what they do.
September 15, 2025
Unprompted review
Reply from Clash.GG
Hi Void,
Thank you so much for the amazing feedback! 😊 We’re really glad to hear that you had such a positive experience with our customer support and moderation team. Providing fast, friendly, and helpful assistance is always our top priority.
We truly appreciate the kind words, and if you ever need help again, we’re always here for you.
Kind regards,
Clash Customer Service Team
SCAM SITE!
This is SCAM Site
If you need support you will get permanent ban from the site
And if you have money on the site your money is go to trash.
September 14, 2025
Unprompted review
support was extremely helpful easing my…
support was extremely helpful easing my mind as i waited for the withdraw it only took about 5-10 minutes for my knife to get traded over overall great experience deposited 20$ usd came out with a $140 usd knife :)
September 12, 2025
Unprompted review
Reply from Clash.GG
Hi Bandi,
Thank you for the awesome feedback! 😊 We’re really glad to hear our support team was able to ease your mind and that everything went smoothly with your withdrawal. That’s a great result too — congrats on turning $20 into a $140 knife! 🔥
If you ever need help again, don’t hesitate to reach out.
Kind regards,
Clash Customer Service Team
support is amazing always helpfull and…
support is amazing always helpfull and fast
September 13, 2025
Unprompted review
Reply from Clash.GG
Hi Jepemy,
Thank you for the great feedback! 😊 We’re happy to hear that our support team has been amazing, always helpful, and fast.
If you ever need assistance again, don’t hesitate to reach out.
Kind regards,
Clash Customer Service Team
Very quick help and told me step by…
Very quick help and told me step by step how to do everything.
September 11, 2025
Unprompted review
Reply from Clash.GG
Hi Echo Tank,
Thank you for the great feedback! 😊 We’re glad to hear that our team was able to help you quickly and guide you step by step through everything.
If you ever need further assistance, don’t hesitate to reach out — we’re always here to help.
Kind regards,
Clash Customer Service Team
the most wonderful experience i have…
the most wonderful experience i have ever had!
September 11, 2025
Unprompted review
Reply from Clash.GG
Hi Roman,
Thank you so much for the amazing feedback! 😊 We’re thrilled to hear that you had such a wonderful experience with us.
If you ever need anything at all, we’re always here to help.
Kind regards,
Clash Customer Service Team
garbage site run by garbage people
garbage site run by garbage people. The gambling is rigged and they ruin other websites for no good reason other than channeling traffic to themselves. Don't give em your money, stay away. And for the love of god don't believe the bots.
"GOOD WEBSITE I GAINED MUCH MONEY VERY PERFESHUNAL"
nobody writes reviews like that because they won at gambling, idiots
September 9, 2025
Unprompted review
Reply from Clash.GG
Hi there,
We’re sorry to hear that you feel this way about your experience. However, we’d like to clarify that Clash.gg does not rig outcomes or manipulate results in any way. All games on the platform operate through a fully provably fair system using verifiable cryptographic randomness.
We also do not use bots or fake reviews to promote the platform. Reviews reflect the personal experiences and opinions of individual users, which can naturally vary from player to player.
We understand that negative experiences can lead to frustration, and we appreciate you taking the time to share your feedback.
Kind regards,
Clash Customer Service Team
site feels extremely greedy
site feels extremely greedy
to start off the site has a base 10% edge on all gamemodes which is already on the high end of average especially for a site their size
the site made it so if you do borrow mode the site has an extra 4% edge for no real reason.
also their reward chests really arent that great yet they still put a depo requirement on the "level" chests which I find quite stingy for a reward based on how much you have played and really isnt a substantial reward even before adding the depo req
for these reasons I struggle to enjoy the site as it doesnt feel like they are creating a more enjoyable site by adding things like borrow mode but they are instead only focused on taking as much money and they possibly can from their players by adding a substantial fee to borrow mode
September 6, 2025
Unprompted review
Reply from Clash.GG
Hi there,
Thank you for taking the time to share your detailed feedback. We understand your concerns regarding house edge, borrow mode, and reward requirements.
We’d like to clarify that all house edges and game mechanics on Clash.gg are publicly available and designed to maintain the long-term sustainability of the platform while continuing to provide features, rewards, and active development. Certain optional features, such as borrow mode, may include additional costs due to the increased risk and flexibility associated with that system.
Regarding daily cases and deposit requirements, these systems are intended to balance rewards fairly across the platform and help prevent abuse of promotional features. We understand that not every player will agree with the structure or value of these rewards, and feedback like yours is important as we continue reviewing and improving the user experience.
Our goal is always to build an enjoyable and sustainable gaming platform, and we appreciate you sharing your perspective.
Kind regards,
Clash Customer Service Team
Do not trust these companies
Do not trust these companies. Sketchy practices. No legitimately accredited by any means. Who knows what they do to program games. Watch youtube videos from ex-employees at services like these.
September 7, 2025
Unprompted review
False advertising
The Rain (free coins) is false advertising. You cannot use it to "make a profit".
September 5, 2025
Unprompted review
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