ClassicCars.com Reviews 

1,135
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Today, I had yet another very positive experience while placing an Ad on Classiccars.com. Their Customer service Person Joy, was very informative explaining how to "SAFELY" proceed while selling my Co... See more

Rated 5 out of 5 stars

I just sold my 1965 Ford Thunderbird Landau. My entire experience with classiccars.com was great. I was able to advertise for an unlimited amount of time for a very reasonable rate. Any upsale stuf... See more

Rated 1 out of 5 stars

Horrible! First, this site barely generates any leads for dealers who pay them monthly. Second, Greg Fresquez just isn't very good as his job. He also needs to lose the attitude and do his job as a "D... See more

Rated 5 out of 5 stars

Had truck posted on both autotrader classic and classis cars. Both were good and promoted inquiries but classic cars provided more and also seemed to provide people who were more serious about buying... See more

Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

As an INC 5000 awarded business, ClassicCars.com brings buyers and sellers together to easily and safely buy, sell and enjoy classic and collector vehicles. It is a vibrant marketplace built on a technology platform that continues to evolve to meet the needs of classic car buyers, sellers, and enthusiasts. Innovative solutions, technology, first-class customer service and a passion for automobiles powers the company toward continued growth. In 2007, ClassicCars.com was one of the first to understand the importance of online classifieds in relation to the classic car market. A ground-breaking online marketplace was born, built on a love of technology and classic cars. The marketplace attracts over 2.4 million visits a month, has more than 40,000 vehicles for sale, supports the largest online network of classic car dealers and auction houses, and delivers daily industry-leading news coverage. ClassicCars.com has become the trusted home of the collector car enthusiast. Our award-winning team of dedicated customer support specialists spend time with every seller, leveraging all their knowledge and experience to enhance each and every listing and help our customers achieve a quick sale. In 2018 the team’s high quality support was recognized by the Stevie Awards with a Gold award.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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3.9

All reviews

(1,135)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick sale

Quick sale, great help from my personal assistant Joy. Always spot on, will list my next classic with you too.

April 11, 2021
Rated 1 out of 5 stars

Not impressed, not worth the time or money.

All interested parties that were sent based on my ClassicCars listing sent false contact information or never responded to my contact attempts. I resorted to the old fasion way of selling a vehicle. Made a few calls used fellow VW owners and sold it. No thanks to ClassicCars.

April 9, 2021
ClassicCars.com logo

Reply from ClassicCars.com

Hello Bill,

Thank you for taking the time to post a review. I am sorry to hear that you are disappointed with the interest your listing generated. I would welcome an opportunity to improve upon your experience should you decide to list a vehicle with us in the future. Please feel free to contact me directly at 480-745-8430 and I will be delighted to assist you. I am available Monday through Friday.

Best regards,
Customer Support Supervisor

Rated 4 out of 5 stars

Put my 1963 corvette up for sale

Put my 1963 corvette up for sale. It was easy to post and add pictures and update. Classic Cars was quck to answer questions on how to post. They sent several leads and and I had offers immediately. It was nice to not having all the trolls asking the ridiculous questions. Highly recommended for the ease of finding serious buyer.

April 9, 2021
Rated 4 out of 5 stars

Helpful, knowledgeable staff

There were a lot of hits on my add so my car got a lot of exposure. The staff was very helpful in solving any issues, very professional and knowledgeable. The website could be a little more user-friendly, but once I got the hang of it, it was simple.

April 2, 2021
Rated 1 out of 5 stars

SCAMS!! BEWARE!

SCAMS!!! DO NOT USE! We paid for listings on 3 of our classics that were supposed to run until sold. This was important to us because we are not in a rush to sell and didn't want to be forced to continuously spend money on renewals waiting for our asking price. We spent $1,050.00 on 3 premium listings, yet had our listings removed by support after 2 years. All of a sudden, after more than 2 years, we received an email which states;

"your listing has been flagged by our Safe-n-Secure™ software. This flagging has resulted in the suspension of your listing."

After contacting support supervisor Laura, we are told this is completely random and flagged by software, won't be relisted, and we are not even entitled to a refund!!! That is nothing short of fraud.

April 1, 2021
Unprompted review
ClassicCars.com logo

Reply from ClassicCars.com

Hello Trusted Advisors, LLC,

Thank you for your feedback. In order to ensure the safety and security of all of our users, all listings are subject to review and approval by us, and we reserve the right to edit, modify, and/or cancel, at our sole discretion, your listing, in part or in whole as mentioned in the ClassicCars.com Listing Agreement. We are happy to reactivate any or all of your listings when you provide the required documentation that we requested. Please feel to reach out at customercare@classiccars.com or 480-285-1600 if you have any additional questions or concerns.

Best regards,
Customer Support Supervisor

Rated 5 out of 5 stars

Easy to use

Ended up selling through another 3rd party. ClassicCars did a good job with my listing that generated some good leads.

March 26, 2021

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