Classic Industries Reviews 46,562

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 4,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that parts fit perfectly and are often exact replacements for original components. Many appreciate the extensive selection of parts available, especially for classic and rare vehicles. The delivery service is frequently highlighted as timely and efficient, with many people noting quick shipping and well-packaged items that arrive in good condition. However, some customers experienced issues with orders, including long hold times when trying to resolve back-ordered items and delays in receiving parts. A few people also felt that some prices were excessively high for certain items. There were also occasional reports of defective parts, incorrect color matching, or damaged items upon delivery.

What people talk about most

Product

People report positive experiences with product, often praising the good selection, competitive pricing, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers appreciating the good quality products,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease and speed of... See more

Price

Users describe ambiguous interactions with price. While many customers appreciate the great selection, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The express ordering is great, but I was on hold for 30 minutes waiting for someone to speak with me regarding my back order that sucks, and never spoke with anyone. 4/28/26 Thank you the update, it’... See more

Company replied

Rated 5 out of 5 stars

Classic industries has the parts for classic cars and shipment is within 1 day of ordering parts. Parts are packaged so they do not get damaged, and if they do, it's due to rough handling by shipping... See more

Company replied

Rated 5 out of 5 stars

One of the top things for me is that the shipping is calculated up front when you order. A lot of places have you place the order and then email you with shipping. Good prices, fast shipping, easy to... See more

Company replied

Rated 5 out of 5 stars

Outstanding support, respectful, knowledgeable and caring about your project folks! Great price, keep you totally up on what and where your order is and it’s packaged and shipped with care, fast! The... See more

Company replied


Company details

  1. Auto Parts Store

About Classic Industries

Written by the company

At Classic Industries, we are dedicated to providing top-tier restoration and performance parts for a wide range of classic cars and trucks. Our extensive inventory caters to enthusiasts and professionals alike, offering the highest quality components for iconic American muscle cars and trucks, including Camaros, Firebirds, Mustangs, C10s, Blazers, Chargers, Challengers, Barracudas, Novas, Impalas, F100s, F150s, Buick Regals, Bel Airs, Corvettes, and many more.

With a passion for excellence and a commitment to customer satisfaction, Classic Industries is your go-to source for the parts you need to restore and customize your classic ride. From authentic restoration parts to performance and restyling upgrades, our products are sure to be what you need to get the job done right.

Our knowledgeable team of experts is always ready to assist you in finding the right parts for your project, ensuring the best possible results. Whether you're bringing a beloved classic back to life or upgrading your muscle car to new heights of performance, Classic Industries is here to help bring your vision to reality.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47K reviews

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Rated 5 out of 5 stars

I've had this car for over 40 years…

I've had this car for over 40 years parts are hard to find. This store or website helps greatly to transform it back into a daily driver again. Thank you

January 13, 2026
Classic Industries logo

Reply from Classic Industries

Hello Ed,

We're happy to hear that our store helps you maintain your car after so many years. We're glad that we can assist you in transforming it back into a daily driver. Thank you for your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

How soon i got them d how nice people…

How soon i got them d how nice people were when I would have to call

April 15, 2026
Classic Industries logo

Reply from Classic Industries

Hello Robert,

We're happy to hear that you received your order quickly and that our team was helpful when you contacted us. Thank you for your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Good service

April 15, 2026
Classic Industries logo

Reply from Classic Industries

Hello Lester,

We appreciate your feedback and are happy to hear that the CI Team provided you with good service. Thank you for your business!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars
Classic Industries logo

Reply from Classic Industries

Hello TJ,

We're so happy to hear that your order arrived just as you expected! Thank you for taking the time to leave us your positive feedback.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

It was easy to do the ordering as I…

It was easy to do the ordering as I look up the parts in the book and go on line to order parts and make sure that the items are in stock.

April 13, 2026
Classic Industries logo

Reply from Classic Industries

Hello Jim,

We're happy the ordering process was easy for you. We appreciate that you take the time to check part availability online before ordering!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Fast shipping

April 14, 2026
Classic Industries logo

Reply from Classic Industries

Hello David,

We appreciate your review and are happy to hear that we provided you fast shipping of your orders. Thank you for your business!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

The parts were all the right parts

The parts were all the right parts. The people who helped were great!

April 15, 2026
Classic Industries logo

Reply from Classic Industries

Hello Ronald,

We're happy to hear that you received the correct parts and that our team members were helpful! Thank you for your positive feedback; we appreciate it.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 4 out of 5 stars

Great service

Great service, just that part didn't fit what it was advertised to

April 14, 2026
Classic Industries logo

Reply from Classic Industries

Hello David,

We appreciate your feedback. We're sorry the part didn't fit as advertised. We'll review the product information to ensure accuracy for our customers.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

They are wonderful and great very happy…

They are wonderful and great very happy and well to help their customers out

April 14, 2026
Classic Industries logo

Reply from Classic Industries

Thaddeus,

We are delighted to hear that you are very happy with our service and how we assist our customers. We appreciate your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

THE PRICE WAS RIGHT AND SHIPPING WAS…

THE PRICE WAS RIGHT AND SHIPPING WAS FAST.

April 13, 2026
Classic Industries logo

Reply from Classic Industries

Hello Walter,

We appreciate your positive feedback! We are so glad you were happy with the price and fast shipping. Thank you for your review!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

QUICK AND EASY TO ORDER ONLINE

QUICK AND EASY TO ORDER ONLINE. ITEM RECEIVED IN GOOD SHAPE. PARTS FIT AS DESIGNED. VERY EASY INSTALLATION.

April 14, 2026
Classic Industries logo

Reply from Classic Industries

Hello Dean,

We're happy to hear ordering online was quick and easy! It's great the item was received in good shape, the parts fit as designed, and installation was very easy. We appreciate your feedback.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 2 out of 5 stars

Parts are fine

Parts are fine, good selection. Shipping is where they are terrible. They grossly overcharge for slow shipping and blame the shippers saying they don’t control the rates they charge which is utter BS. Watch that cart total balloon when you check out

April 14, 2026
Classic Industries logo

Reply from Classic Industries

Hello Chris,

We appreciate you sharing your feedback. We're sorry to hear about your shipping cost concerns and delays. We'll review our processes with our shipping partners. Your comments help us improve our services.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Everything went perfectly very pleased

Everything went perfectly very pleased. Would but again.

August 1, 2025
Classic Industries logo

Reply from Classic Industries

Hello Andy,

We're happy to hear that everything went perfectly for you, and we appreciate your intention to buy again. Thank you for your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

the part i ordered was defective on…

the part i ordered was defective on delivery.. the entire return policy and procedure is very lengthy, i was on hold three times for nearly 20 minutes each time to check on my return status no follow from any of the staff.. i will not be a returning customer..

April 13, 2026
Classic Industries logo

Reply from Classic Industries

Hello Clark,

We appreciate your feedback and regret the defective part and the issues you experienced with our return process. We're sorry for the long hold times and lack of follow-up. From reviewing our system notes, I see that you received the replacement part on Friday, April 24, 2026.

We appreciate your business and hope to earn your business in the future.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Outstanding support

Outstanding support, respectful, knowledgeable and caring about your project folks! Great price, keep you totally up on what and where your order is and it’s packaged and shipped with care, fast! They’re pretty much RAD! Only place I go for anything required for my car(s)!

April 14, 2026
Classic Industries logo

Reply from Classic Industries

Hello KD,

We're happy to hear that you had an outstanding support experience! We appreciate your positive comments regarding our team's knowledge, respectfulness, and care for your project. It's great to know you're pleased with our prices, communication, packaging, and fast shipping. Thank you for your continued business!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Good stuff

Fast shipping, quality product, fit properly

April 14, 2026
Classic Industries logo

Reply from Classic Industries

Hello Roy,

We appreciate your positive feedback! We're so glad you are happy with the fast shipping, quality product, and proper fit you experienced. Thank you!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Large inventory in stock, Fast shipping

One of the top things for me is that the shipping is calculated up front when you order. A lot of places have you place the order and then email you with shipping.
Good prices, fast shipping, easy to use website for on line shopping with accurate descriptions.

April 13, 2026
Classic Industries logo

Reply from Classic Industries

Hello Tim,

We're happy to hear that you had a positive experience! We appreciate that you found our website easy to use, with accurate descriptions, good prices, and fast shipping. It's great to know that you value upfront shipping cost calculations. Thanks for your feedback.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Very pleased customer

As usual Classic Industries came through on the seat upholstery for my 72 Duster. It took a few weeks to get because it was out of stock but it was worth the wait. The seat upholstery fit perfectly and the quality was excellent. Thank you so much!!

April 14, 2026
Classic Industries logo

Reply from Classic Industries

Hello Gerald,

We're happy to hear that the seat upholstery for your 72 Duster met your expectations! We appreciate your patience regarding the wait time and are glad the quality and fit were excellent. Thank you for your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

I like the quality of the parts…

I like the quality of the parts available. It took a while due to the number of customers in the showroom, but that high number of customers comes back to showing how well the customers like the product.

April 12, 2026
Classic Industries logo

Reply from Classic Industries

Hello Marcos,

We appreciate you noting the quality of our parts. We're happy to hear that you like them. We regret the wait time, but we appreciate your understanding that a busy showroom reflects customer satisfaction with our products. Thanks for your feedback. FYI, we do also provide a phone in will call service for future purchases. Information about will call is found on our website.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Ordering on line is the only way to buy…

Ordering on line is the only way to buy from Classic.waiting for customer service at their showroom is terrible

April 14, 2026
Classic Industries logo

Reply from Classic Industries

Hello Dan,

We appreciate you taking the time to share your experience. We're happy to hear that you find our online ordering convenient. FYI, we do also provide a phone in will call service for future purchases. Information about will call is found on our website. We regret the wait time, but we hope you understand that a busy showroom reflects customer satisfaction with our products.

Sincerely,

Robert Simpson
Customer Care Specialist

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