I received a tracking number, but the status has not changed. They say 6 - 8 business days for delivery, but no status change af 8 business days. After contacting Classy Leather, they said it is the c... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with classy leather bags was okay. The bags looked stylish, but the quality and stitching felt just average for the price. It's fine if you're after a trendy look, but not the most durab... See more
Company replied
I buy only genuine full grain leather always. This bag stinks doesn't smell nice like leather. Also the bag is different color than it appears online. I tried calling customer service several times ne... See more
Company replied
This briefcase is exactly what I hoped it would be. The leather looks fantastic, the construction feels solid, and it has a classic, professional appearance. It’s clear that attention to detail went i... See more
Company replied
Company details
Written by the company
Leather Artefact Bags crafted by single skilled artisans carved out of premium Full-Grain Leather that will enhance your aura. As a Global Brand, ClassyLeatherBags.com pledges to offer customers world-class designs and premium-quality leather bags. We always abide by our brand values: integrity, authenticity, and exclusivity. We are committed to delivering an extensive selection of Leather bags for men and women of superior standards. Our collection ranges from messenger bags and briefcases to duffle bags, from satchels and totes to handbags for women, and a vast array of handmade leather bags to complement any occasion or mood. Whether it’s for a casual brunch or a work meeting or if you are in search of a fashion or business-styled bag, Classy Leather Bags is just the one-stop destination to fulfill your needs. Also, if you are hunting for that perfect leather journal with vintage feels, you are certainly at the right stop because we have a plethora of handmade diaries from which you can pick the best one for yourself.
Contact info
11 Ardell St, 06516, West Haven, United States
- support@classyleatherbags.com
- classyleatherbags.com
3.4
Average
2K reviews
Replied to 90% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Order not shipped. Is this company a scam
Placed order on 10/13 and the order still has not shipped as of 10/28. Wondering if this company is a scam.
October 28, 2025
Unprompted review
Reply from Classy Leather Bags
We’re sorry to hear about the delay. Please share your order number and reach us directly at support@classyleatherbags.com
So we can check the status and assist you promptly.
Reply from Classy Leather Bags
Thank you for your message! Could you please confirm whether you’ve received the bag or if it’s still pending delivery? Once we have that detail, we’ll assist you right away.
The item arrived earlier than expected
The item arrived earlier than expected. It is good quality and exactly as described.
October 27, 2025
Reply from Classy Leather Bags
Thank you for your feedback! We’re delighted to hear that your order arrived early and that you’re happy with the quality and description. We hope you enjoy your purchase!
Reply from Classy Leather Bags
Thank you so much for your kind words! 😊
We’re really happy to know you had a great experience with our customer care team.
Absolutely rubbish straps are too short…
Absolutely rubbish straps are too short and I’ve asked for info to return and it’s being ignored
October 17, 2025
Reply from Classy Leather Bags
We completely understand your concern. Our team had already reached out to you regarding the return process and shared the necessary details. However, it seems you chose not to proceed with the steps required for the return. Please let us know if you’d like us to resend the information — we’ll be happy to assist you in completing the process smoothly.
I forgot to include the personalization…
I forgot to include the personalization and received an email promptly. Also the price of the item was fantastic. Will order again.
October 17, 2025
Reply from Classy Leather Bags
Thank you so much for your lovely feedback! 😊
We’re glad our team could reach out promptly and that you’re happy with both the product and price.
Worth every cent
Easy ordering, fast shipping and great quality. This thing smells and looks the part. Overall, it delivers the usage and quality you need and deserve. I love it!
October 14, 2025
Reply from Classy Leather Bags
Thank you so much for your amazing feedback! 😊
We’re thrilled to hear you loved the quality, look, and feel of your bag. That’s exactly what we aim for.
Real good product and delivers on time
Real good product and delivers on time. Thank you.
October 17, 2025
Reply from Classy Leather Bags
Thank you so much for your kind words! 😊
We’re really glad to know you’re happy with the product and delivery.
The quality was excellent
The quality was excellent. I appreciate receiving
the bag in a timely fashion also. So far you have been
an excellent experience. I thank you
October 17, 2025
Reply from Classy Leather Bags
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the quality and timely delivery, and it’s wonderful to know your experience with us has been excellent. We truly appreciate your support!
Don’t purchase from them. They do not honor return policy
On the day I received my duffle bag I realized that the size was too big and wanted to get a smaller one. Reached out to company to see how to go about doing an exchange. Instead of getting that set up they offered for me to purchase a second bag at a reduce price and keep the one I have. I explained to
Them three different times that I did not want to go with that option. They were suppose to send the information to me on where to return bag and I still have yet to receive it. I will not be purchasing from this company again nor do I recommend buying from then
October 17, 2025
Reply from Classy Leather Bags
We’re sorry to hear about your experience. Our team has already shared the return address with you, please check your inbox or spam folder for our previous email. If you’re still unable to locate it, kindly reach out to us
Super fast shipping
Super fast shipping, looks really nice, that's why i just purchased the backpack
October 17, 2025
Reply from Classy Leather Bags
Thank you so much! We’re thrilled to hear you’re happy with the fast shipping and the look of your bag. We hope you love your new backpack as well!
Reply from Classy Leather Bags
Thank you so much for your feedback! We’re glad to hear you’re happy with the craftsmanship and leather quality.
Looks great
Looks great! Received the bag faster than I expected. Very happy with it.
October 15, 2025
Reply from Classy Leather Bags
Thank you so much! We’re delighted to hear that your bag arrived sooner than expected and that you’re happy with it. Enjoy using it!
It arrived quickly and in perfect…
It arrived quickly and in perfect condition, I love it! Thank you!
October 10, 2025
Reply from Classy Leather Bags
That’s wonderful to hear! We’re so glad you love it and that it arrived safely and quickly. Thank you for your support!
The whole process of buying this jacket…
The whole process of buying this jacket was very smooth , with regular updates and prompt delivery. I was also sent a guide to maintaining leather before the jacket arrived.
The jacket arrived today and I am really pleased with it. The pockets are Suit/ Sports Jacket type pockets and it is a very good Dress jacket as opposed to being a motorcycle type Jacket.
Very pleased with it.👍
October 15, 2025
Reply from Classy Leather Bags
Thank you so much for your kind words! We’re thrilled to hear that the buying experience was smooth and that you’re happy with your jacket. Enjoy wearing it, and we hope it becomes a favorite in your wardrobe!
Wailing for my order ??????
October 13, 2025
Reply from Classy Leather Bags
We completely understand your excitement! Your order is on its way, and we appreciate your patience. We’ll provide an update on its status.
The bag is beautiful but....
The bag is beautiful. But the way you package for shipping leaves a lot to be desired. If this was sent as a gift I would have been appalled.
October 14, 2025
Reply from Classy Leather Bags
Thank you for your kind words about the bag! We sincerely appreciate your feedback regarding the packaging and will take it into account to improve our shipping experience. We’re glad you like the bag, and we hope it brings you joy.
in good time Delivered and open the…
in good time Delivered and open the package I was pleasantly pleased very nice indeed
October 14, 2025
Reply from Classy Leather Bags
Thank you for your feedback! We’re so glad to hear that your order arrived on time and that you’re pleased with your purchase. Enjoy!
The cymbal bag looks really cool
The cymbal bag looks really cool, only the shoulder straps were not included.
October 11, 2025
Reply from Classy Leather Bags
Thank you for your feedback! We’re glad you like the cymbal bag. Currently, we do not offer this, but we appreciate your suggestion and will take it into consideration for future products.
Reply from Classy Leather Bags
We’re so glad to hear that! Thank you for your feedback, and enjoy your new bag!
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