Claytons MOT & Service Centre Reviews 25

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just had our car service and MOT done at Clayton’s. Car failed MOT on a couple of small problems but these were sorted with Clayton’s usual efficiency and care. Tracey kept me informed every step... See more

Rated 5 out of 5 stars

Brilliant garage. Friendly and informed staff always happy to help and offer advice on any make of car. Good prices, not the cheapest but you feel you are getting quality and expert knowledge so money... See more

Company replied

Rated 5 out of 5 stars

Our new go-to garage! The service at Claytons is absolutely top notch, especially from the customer service team. Every request, even for my small annoying niggles is looked at and everything is done... See more

Company replied

Rated 5 out of 5 stars

Called the team up for some work as I was in the area. Receptionist was both friendly and professional. Upon arrival I was offered a drink and a seat in the waiting area which was comfortable, brigh... See more

Company replied

Company details

  1. Car Service

Information provided by various external sources

Claytons MOT & Service Centre has provided a first class service to motorists in Leeds since 1982. As a family run business, we understand just how important your vehicle is to you, which is why our fully trained technicians look after your car with the same care and attention you do.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just had our car service and MOT done…

Just had our car service and MOT done at Clayton’s.
Car failed MOT on a couple of small problems but these were sorted with Clayton’s usual efficiency and care.
Tracey kept me informed every step of the way what was happening and was there for me with advice and help.
Great service has always.
See you next year ( all been well )

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I have brought my BMW here for a few services since i got it rather to a main dealer ! No you don't get a free valet but what you do get is first class service at a fair price form very friendly people !
Would highly recommend.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book, friendly and helpful team. Told exactly what to expect. The work was done within 24 hours. Everything was explained clearly.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Best garage around

Brilliant garage. Friendly and informed staff always happy to help and offer advice on any make of car. Good prices, not the cheapest but you feel you are getting quality and expert knowledge so money well spent. Found this garage by chance and although I have sold my current car I will be using it again and I would have no hesitation in suggesting using the garage to friends and family.

September 12, 2024
Unprompted review
Claytons MOT & Service Centre logo

Reply from Claytons MOT & Service Centre

Thank you Ray for the kind words and continuous support.

Rated 5 out of 5 stars

Our new go-to garage!

Our new go-to garage! The service at Claytons is absolutely top notch, especially from the customer service team. Every request, even for my small annoying niggles is looked at and everything is done to an amazing standard. Cannot fault them at all.

October 10, 2023
Unprompted review
Claytons MOT & Service Centre logo

Reply from Claytons MOT & Service Centre

Thank you James, the front of house team will be thrillled to read this.

Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish advise what you keep you in the know receptionist helpful great service would definitely recommend and use again honest fair prices and do not charge you extortionate prices and do not do unnecessary work great job !!!

November 14, 2022
Unprompted review
Rated 1 out of 5 stars

Very happy to engage in discrimination!

Expect discrimination if you are autistic. They thought I was being rude when I was simply asking questions. because I wanted to understand. Were deliberately rude and unhelpful.
Discrimination means they don't want to do business with me.

Very poor service and discrimination. Bad experience. It doesn't have to be like this.

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding

For the second time in a few months the team at this garage have pulled out all the stops to get our old car roadworthy. Our experience has been of an outstanding team of people who have really understood what we have needed. We have been very impressed. This post is to say thank you

July 13, 2022
Unprompted review
Claytons MOT & Service Centre logo

Reply from Claytons MOT & Service Centre

Thank you Micheal, if we could review customers we would also give you a five star rating!

Rated 5 out of 5 stars

Just fixed my kia rio

Just fixed my kia rio. Freindly reliable and honest. Cannot fault this garage.

March 11, 2020
Unprompted review
Claytons MOT & Service Centre logo

Reply from Claytons MOT & Service Centre

Thank you for the kind words and we hope to see you again next year.

Rated 5 out of 5 stars

Repaired same day despite being a busy garage!

Contacted Claytons at 8.30am to report my V40 would not start and was at my place of work in Leeds but live in Huddersfield. Car collected at 10.30am, they rang me back at 12.10pm to say they'd found the fault, which was a wiring loom issue, rang me again at 3.30pm to say the car was repaired. Able to get home without having to use taxi's or public transport.
Happy days.

August 3, 2018
Unprompted review
Rated 5 out of 5 stars

Good prices

Good prices, good service. Quick and efficient.

August 10, 2017
Unprompted review
Claytons MOT & Service Centre logo

Reply from Claytons MOT & Service Centre

Thanks for taking the time to leave your feedback.

Rated 5 out of 5 stars

Great Garage & staff

Great Garage & staff, prompt and courteous with good value for money, they will help out in a emergency even out of hours.
I have used Claytons for a number of years with all the vehicles i own, and would recommend to anybody.

August 9, 2017
Unprompted review
Claytons MOT & Service Centre logo

Reply from Claytons MOT & Service Centre

Cheers Andy, your feedback means a lot to us. Thanks for taking the time to do this.

Rated 5 out of 5 stars

Honest

Honest, trustworthy family business they give you the confidence to leave your vehicle and have it maintained or serviced to the highest standard at a reasonable rate.

August 9, 2017
Unprompted review
Claytons MOT & Service Centre logo

Reply from Claytons MOT & Service Centre

Thanks for your feedback Geoffrey, it means a lot to us.

Rated 5 out of 5 stars

Always excellent service with a smile.

Always excellent service . Is always reliable , any work or mot that we have had done has always been to a vey high standard and haven't had no problems.

August 9, 2017
Unprompted review
Claytons MOT & Service Centre logo

Reply from Claytons MOT & Service Centre

Hi Wendy, your comments are very much appreciated. Thanks from all @ Claytons.

Rated 5 out of 5 stars

Recommended

Always friendly, efficient and give good advice. Have been using Claytons for a few years now.

August 9, 2017
Unprompted review
Claytons MOT & Service Centre logo

Reply from Claytons MOT & Service Centre

Thanks for leaving your feedback Deborah. All the best. James, Tracy and the team at Claytons.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look