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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting specific teams or individuals for their exceptional work. Many people are delighted with the service provided, noting the thoroughness and high quality of the cleaning, with ovens and bathrooms often described as looking like new. However, some customers were dissatisfied with the quality of the cleaning, mentioning issues like missed spots, dirty cabinets, or incomplete tasks. A few other people also felt that the booking process could be problematic, with cleaners not showing up or arriving at unexpected times. There were also isolated reports of property being affected during cleaning, such as a broken oven or scratched surfaces.

What people talk about most

Service

Reviewers highlight positive aspects of service. Many customers praise the efficiency and professionalism of... See more

Staff

Consumers generally express satisfaction with the staff, frequently highlighting their professionalism,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers were delighted with the results, highlighting... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the results, stating... See more

Booking process

People report ambiguous experiences with the booking process. Many customers found the booking process easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very clean and no delay Used modern equipment, very impressed. Might be a good idea to ask clients to move their car beforehand to avoid the small flecks of soot that invariably fly out the top of... See more

Company replied

Rated 4 out of 5 stars

Sid did an amazing job and my oven looks like new. However, he did have yo reschedule from Wed to Fri, which I completely understand these things happen, but he was also 20 minutes late this mornin... See more

Company replied

Rated 4 out of 5 stars

Very good, though make sure you’re clear about what you want done. Petro and Modan were clearly experienced, so much so that I felt I didn’t need to spell things out. But a couple of small things were... See more

Company replied

Rated 5 out of 5 stars

We got some cleaning done in an apartment on 2 bathrooms and oven/Extractor fan. The toilets had been left in very bad state by tenants but this wasn't a problem for Vitaliy Yundin who came to do the... See more


Company details

  1. Cleaning Service
  2. Commercial Cleaning Service

Written by the company

CleanBee is a family owned, Irish cleaning company with nationwide coverage. Our cleaning services are UNIQUE because our specialisation is DEEP CLEANING. By our standards, it is very difficult for an outside body to replicate what we provide. Our standard of deep cleaning is (1.) Time Efficient, (2). Cost Effective, (3). A High-Quality Result. (Further can be found in our ‘Mission’). Since our quality of service is what the universal ideology for all deep cleaning companies should be, bar the few, many fail to meet. To meet all the fields that require such a high-quality service we’ve grown into a ‘One Company for All’. This means we cover areas of Domestic households & Commercial fields – (After-Renovation, School, Restaurant, Office, Hotels). Our Contracting cleaning integrated with our Deep cleaning, allows the deep clean results to be extended much further past their expiry.


Contact info

4.1

Great

TrustScore 4 out of 5

536 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had team Sid today he Did an…

I had team Sid today he Did an outstanding job would highly recommend

June 26, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your lovely feedback! We’re so glad to hear Team Sid did an outstanding job — your recommendation means a lot to us. 🌟

Rated 5 out of 5 stars

Excellent clean

2 people , worked so hard and a spotless clean. Well worth it.

June 25, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your kind words! We’re delighted to hear you were happy with the spotless clean and the hard work of our team. 🌟

Rated 5 out of 5 stars

Great online booking service

Great online booking service, plenty options to choose from, people were extremely efficient and friendly, have gotten them 3 times now and very impressed. Would highly recommend

June 17, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your continued trust and support! We’re so glad you’ve had such positive experiences with our service and team. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Cork house cleaning

Sergii and his team in Cork were outstanding. I booked a medium house clean and the estimated time was 11am to 6pm. They did such a thorough job that they kept cleaning until 10pm. Outstanding!!!

June 16, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you so much for your wonderful feedback! We’re delighted to hear Sergii and his team went above and beyond to make sure everything was spotless. We’ll be sure to share your kind words with them — they’ll be thrilled!

Rated 1 out of 5 stars

disgraceful advertising

disgraceful advertising, barely cleaned not to mind deep cleaned. NEVER EVER again. don't be fooled by the advertising. Hard earned money wasted on a scam!

April 8, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

We’re sorry to hear you feel this way. We take feedback very seriously and would like the chance to understand what went wrong. Please reach out to us directly so we can look into this further and work towards a resolution.

Rated 5 out of 5 stars

PROFESSIONAL WINDOW CLEAN

Booked CleanBee online for total house Window clean including Conservatory.
Total professional and reasonable price
Will employ CleanBee future
Cormac Dublin

June 5, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you, Cormac! We’re delighted to hear you were happy with the window cleaning service. We look forward to helping you again in the future!

Rated 5 out of 5 stars

I’m very happy with the cleaning Serj…

I’m very happy with the cleaning Serj did in our home today. He was very good to deal with and the place looked great afterwards. Many thanks!

June 5, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your kind words! We’re so glad to hear Serj did a great job and that you’re happy with the results.

Rated 4 out of 5 stars

Very good

Very good, though make sure you’re clear about what you want done. Petro and Modan were clearly experienced, so much so that I felt I didn’t need to spell things out. But a couple of small things were overlooked, probably because I wasn’t clear. But overall, very pleased - it’s an apartment I’m moving into and hadn’t been deep cleaned so it’s like a different place now!

June 4, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback! We’re delighted Petro and Bohdan made such a difference with the deep clean and helped get your apartment ready. We’ll take note of your suggestion to ensure all details are fully clarified next time.

Rated 5 out of 5 stars

Alex’s team were amazing.did a fantastic job

Had Alex’s team out yesterday to clean my parents house and to say they did a great job is an understatement. The house was absolutely sparkling after them. They spent hours deep cleaning it. They went above and beyond. Great service.. il be booking again

May 31, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

That’s such lovely feedback — thank you! I’ll make sure Alex and the team hear your kind words. They really do take pride in their work, and it’s great to hear they made such a difference. We’d be delighted to help again anytime! 😊

Rated 5 out of 5 stars

Excellent work

Andrew arrived promptly, very polite and gentle in manner. Andrew worked away on an oven that was in a bad way. The place was spotless after he finished. Not even one black charred spot anywhere. Oven is like brand new, stunned at how well it turned out. I come from a generation where a job well done should be praised so the highest of praise to you Andrew. Price on completion was price quoted on email, no surprises. Will have no problem recommending Cleanbee service and Andrew. Thank you

May 31, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

What a lovely review — thank you so much for sharing that! I’ll be sure to pass this on to Andrew, he’ll be delighted to hear it. We really appreciate you taking the time to acknowledge his work and are thrilled you’re so happy with the result. Thanks again for choosing CleanBee!

Rated 1 out of 5 stars

Do not bother! Waste of money!

We booked a 3 hour general clean and we were highly disappointed. When we asked to do things around the house, he just nodded and didn’t say whether or not it was included. What he was meant to do he didn’t do properly either !! … The window boards were not dusted or any frames… the cleaner walked on wet floor after mopping and left footprints so we had to mop afterwards.

May 23, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback — I’m really sorry to hear about your disappointing experience. That’s not the standard we aim for, and I completely understand your frustration. I’ll make sure this is passed to our operations team for review. If you'd like, I’d be happy to check your booking details and see if we can arrange a follow-up or offer a suitable solution for you.

Rated 5 out of 5 stars

Thank you Valda Team!!!

I just wanted to thank Valda Team for the fantastic job they did cleaning my house recently.  They arrived early and got stuck in straight away.  My bathroom was in bad shape, it was covered with grime and mould so I asked them to do whatever they could! They far exceeded my expectations and did an amazing job leaving everything sparkling!! I am delighted with their work and highly recommend them and will definitely be using Cleanbee’s services in the future. Thanks Valda Team, from Jane.

May 7, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

That’s such lovely feedback, Jane! Thank you so much — Valda and her team will be delighted to hear they exceeded your expectations. We really appreciate your kind words and look forward to helping you again in the future!

Rated 5 out of 5 stars

Carpet cleaning

Had my stairs landing and 1 bedroom carpet cleaned and I’m delighted with service. Arrived on time and was finished quite quick. Carpets are like brand new. Delighted old stains are gone and carpets are fresh and clean again. Would recommend.

May 16, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thanks so much for the great review — thrilled to hear you’re happy with how the carpets turned out!

Rated 5 out of 5 stars

Great service

My carpet looked the worse for wear, but after it was cleaned, it looked 100% better and smelt fresher.
The cleaner was on time and went straight to work on it. I would recommend it.

May 16, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for the lovely feedback — delighted to hear you were happy with the results and service!

Rated 1 out of 5 stars

Awful customer service

Awful customer service. I booked a time which suited my schedule and the person rang looking to come two hours earlier which didn't suit. They arrived too early anyway . Tried to ring the office after 6 tries eventually got through and they were so so rude. Cleaning was rushed through and not finished to the standard I expected given the over pricing.

May 6, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for sharing this — I’m really sorry to hear about your experience. That’s not the kind of service we aim to deliver, either in how bookings are handled or how our staff communicate. I’ll be sure this feedback gets passed on to the team for review and follow-up. Appreciate you taking the time to flag it.

Rated 1 out of 5 stars

Shocking customer service and damage to floor

Have used them a number of times and was genuinely happy with their service was until they damaged my floor last time and I explained this to them I got a very defensive and aggressive response which I thought was appalling.
I actually tried to get the floor fixed first before I informed them of the issue but unfortunately the damage was unfixable so I felt they should know.I was not looking for a refund ,just to inform but this is what I was accused of,then defensive with no apology.
No accountability,
Shocking customer service

April 7, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback. We did apologise for the issue raised, but as it was reported a month after the service, unfortunately we were unable to verify when or how the damage occurred. We’re sorry to hear you were unhappy with how this was handled.

Rated 5 out of 5 stars

Delighted with window cleaning

Darius did a really good job cleaning inside and outside of our house windows. Delighted with the job done and will definitely book clean bee again.

May 2, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for the great feedback — we’re very glad you were happy with the window cleaning and we look forward to seeing you again!

Rated 5 out of 5 stars

Outstanding job

Outstanding job. The team took such pride in their work and the end result exceeded my expectations. The team was professional, thorough, went above and beyond.
Would highly recommend.

April 30, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for the lovely feedback — we’re delighted to hear you were so happy with the service!

Rated 1 out of 5 stars

Cleaner did not show up

Cleaner did not show up. Supposed to start at 9.30 and rang them at 10, said cleaner was having car trouble and he might get there on the day if he's able to get his car fixed. No call or anything. Paid deposit of €104,waiting to see if I get it back. So disappointing and really let us down.
Update, still no deposit refund.

April 21, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

We sincerely apologise for the inconvenience caused by the missed appointment. Unfortunately, the cleaner experienced unforeseen car trouble on the day, and we should have communicated updates to you more promptly — for that, we’re sorry.

Your deposit was processed for refund as per our policy, and depending on your bank, it may take a few working days to appear on your end. If you haven’t received it yet, please email us at hello@cleanbee.ie and we’ll happily check the transaction for you.

Rated 1 out of 5 stars

POSSIBLE SCAM SITE

I have waited as they are an hour late on Easter Sunday only to be emailed the one liner that "we will not be showing up"

This has all the hallmarks of a scam website

Update: Upon asking to provide a proof of refund I have been told that they won't provide proof until I take my review down....

April 20, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

We apologise again for the inconvenience caused by the scheduling issue. To clarify — we did process your refund as promised. We did ask if you would consider removing the review, but this was never a condition for your refund, which was already being processed.

We don’t issue separate proof of refund emails as refunds are returned directly to your original payment method through our system. Accusations of this being a scam are completely unfounded and unfair to our team, who work hard to provide a reliable service.

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