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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting specific teams or individuals for their exceptional work. Many people are delighted with the service provided, noting the thoroughness and high quality of the cleaning, with ovens and bathrooms often described as looking like new. However, some customers were dissatisfied with the quality of the cleaning, mentioning issues like missed spots, dirty cabinets, or incomplete tasks. A few other people also felt that the booking process could be problematic, with cleaners not showing up or arriving at unexpected times. There were also isolated reports of property being affected during cleaning, such as a broken oven or scratched surfaces.

What people talk about most

Service

Reviewers highlight positive aspects of service. Many customers praise the efficiency and professionalism of... See more

Staff

Consumers generally express satisfaction with the staff, frequently highlighting their professionalism,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers were delighted with the results, highlighting... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the results, stating... See more

Booking process

People report ambiguous experiences with the booking process. Many customers found the booking process easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very clean and no delay Used modern equipment, very impressed. Might be a good idea to ask clients to move their car beforehand to avoid the small flecks of soot that invariably fly out the top of... See more

Company replied

Rated 4 out of 5 stars

Sid did an amazing job and my oven looks like new. However, he did have yo reschedule from Wed to Fri, which I completely understand these things happen, but he was also 20 minutes late this mornin... See more

Company replied

Rated 4 out of 5 stars

Very good, though make sure you’re clear about what you want done. Petro and Modan were clearly experienced, so much so that I felt I didn’t need to spell things out. But a couple of small things were... See more

Company replied

Rated 5 out of 5 stars

We got some cleaning done in an apartment on 2 bathrooms and oven/Extractor fan. The toilets had been left in very bad state by tenants but this wasn't a problem for Vitaliy Yundin who came to do the... See more


Company details

  1. Cleaning Service
  2. Commercial Cleaning Service

Written by the company

CleanBee is a family owned, Irish cleaning company with nationwide coverage. Our cleaning services are UNIQUE because our specialisation is DEEP CLEANING. By our standards, it is very difficult for an outside body to replicate what we provide. Our standard of deep cleaning is (1.) Time Efficient, (2). Cost Effective, (3). A High-Quality Result. (Further can be found in our ‘Mission’). Since our quality of service is what the universal ideology for all deep cleaning companies should be, bar the few, many fail to meet. To meet all the fields that require such a high-quality service we’ve grown into a ‘One Company for All’. This means we cover areas of Domestic households & Commercial fields – (After-Renovation, School, Restaurant, Office, Hotels). Our Contracting cleaning integrated with our Deep cleaning, allows the deep clean results to be extended much further past their expiry.


Contact info

4.1

Great

TrustScore 4 out of 5

536 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent work

Excellent work. I had my cooker and fan cleaned today. Both are like new. The cleaners arrived on time and spent 2 hours cleaning. I would give them the highest rating. I was very impressed with everything.

January 6, 2025
Unprompted review
CleanBee logo

Reply from CleanBee

We're thrilled to hear that you were impressed with the cleaning of your cooker and fan. Our team always aims to provide top-notch service, and it's great to know we met your expectations. We appreciate your highest rating and look forward to serving you again!

Rated 5 out of 5 stars

My oven looked like new

My oven looked like new! And they were so quick! It's my second time using them. Will definitely do so again!

December 17, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your continued trust in CleanBee! We're so glad to hear your oven looks like new and that you were happy with the quick service. We look forward to serving you again soon!

Rated 2 out of 5 stars

Very poor experience.

Booked an oven cleaning for an evening, got email confirmation. Less than an hour before, cleaner called asking to reschedule for the following evening. I agreed. Next evening comes, I finally called the office and they couldn't get in touch with him. I called him, he answered, sounded like he didn't know anything ahout it. He eventually came with a small crew. The clean level was fine. Then I noticed that the grill door appeared bent. Called again the following morning, had to submit photos. The same cleaner rang saying he'd be there in an hour. He came in, fixed the door and was only worried about his payment. I paid him.

Really bad attitude, so unfriendly. Lack of communication between cleaners and office. 3 evenings I had to change plans so they could do their job properly. I would NOT recommend.

December 19, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

We sincerely apologize for the inconvenience you experienced with your booking and the lack of communication throughout the process. This is not the standard of service we aim to provide. While we're glad the cleaning met your expectations and the door issue was resolved, the disruption and attitude you encountered are unacceptable.

We are addressing this internally to prevent such incidents in the future. Your feedback is invaluable, and we regret that your experience fell short. Should you decide to give us another chance, we will ensure a seamless process. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

I had my sofa and a rug cleaned

I had my sofa and a rug cleaned. The team did s fantastic job and were very thorough. The rug was in a very bad condition and they had it looking like new after they finished. Very happy customer

December 17, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your kind words! We’re delighted to hear you’re happy with the results of your sofa and rug cleaning. Transforming tough jobs into spotless finishes is what we strive for. We’re thrilled we could bring your rug back to life! Looking forward to serving you again. 😊

Rated 2 out of 5 stars

Booked 1hr general clean + mould…

Booked 1hr general clean + mould removal and deep clean of a bathroom. Two ladies showed up saying one will do the bathroom and the other will clean for 30 mins. Not worth the €185 they charged Customer service disregarded my complaint, I’d never ever book with this crowd again, there’s plenty of others who would do a fairer job

December 9, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

We’re sorry to hear about your disappointing experience. Our goal is to ensure every customer feels they’ve received excellent value and service. The feedback you’ve shared is important, and we’d like to address this further to understand what went wrong and make it right. Please reach out to us at hello@cleanbee.ie so we can review your complaint in more detail and work toward a resolution.

Rated 5 out of 5 stars

Great Cleaners

Cleaners arrived promptly on arranged time and did a great job deep cleaning; would highly recommend.

December 12, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback! We're delighted to hear the cleaners arrived on time and provided a great deep cleaning service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Vitalli was such a professional

Vitalli was such a professional. He came for a bathroom deep clean and mould treatment. He came early, was so careful with how we worked. He was so thorough and we were amazed by the result. I really think he went above and beyond my expectations. I would have no hesitation recommending this service. Booking, communication payment is all effortless and easy going. The most professional cleaners I have ever used.

December 10, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Vitali. His professionalism and dedication truly reflect the standards we strive for at CleanBee. It's great to know the bathroom deep clean and mould treatment exceeded your expectations. We're also glad you found the booking, communication, and payment process smooth and hassle-free. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

Rated 1 out of 5 stars

Stay away from this cleaning service …

If there was a 0 star option I would give that, from the minute they arrived at my mothers house, they were saying this wasn’t booked, we spent €400 and they didn’t want to do any of it, 11/2 hrs after starting they rang my mother they were finished, I rang the company to ring the man at my moms to explain what we got and he still didn’t want to do the deep clean in rooms, I spent the whole day ringing them trying to sort it for my moms, as it was our Xmas present to her, she was just out of hospital and we thought it would make life easier, we couldn’t have been more wrong
Stay away and don’t waste your money

December 4, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

We’re sorry to hear about your experience, and we deeply regret that the service did not meet your expectations. We strive to provide top-quality cleaning services, and it’s disappointing to know this wasn’t reflected in your case.

We would like to investigate this further and resolve the situation to your satisfaction. Please contact us directly at hello@cleanbee.ie with your booking details. We value all feedback and are committed to ensuring a positive outcome for every customer. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Great service and clean was impeccable!

I hired cleanbee for a deep clean of my parents house. Due to them both having mobility issues for the last year, they’ve really struggled to keep on top of things. Anna’s team were friendly, thorough, worked extremely hard and overall did an amazing job. It was so lovely for my parents to have the house back to the way it used to be and will now hopefully be easier for them to keep on top of everything. Really pleased and would be more than happy to use them again.

December 5, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for sharing your experience! We’re so glad Anna’s team could help restore your parents’ home and bring them some comfort. It’s heartwarming to know they’re pleased with the results, and we’re always here to help whenever needed. Thank you for choosing CleanBee!

Rated 5 out of 5 stars

Great service

Great service . Only wish I could have a few extra jobs but I couldn’t .

She did a wonderful job on my bathrooms. I ll def get clean bee to do this again

December 6, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback! We’re delighted to hear you were happy with the bathroom cleaning. We’d love to assist with more tasks next time—don’t hesitate to let us know what you need! Looking forward to helping you again.

Rated 5 out of 5 stars

Excellent service

Excellent service. They came early, worked really hard and did a great job. Saved us so much time preparing for a family party. We will have them back.

December 5, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for sharing your experience! We're thrilled to hear our team made your party preparations easier and did a great job. It’s wonderful to know we could help, and we look forward to working with you again in the future!

Rated 5 out of 5 stars

Oven Cleaning

Just came home from a long day in work to my oven sparkling. Many thanks to Cleanbee for doing a great job. Would highly recommend.

December 5, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your kind words! We're so glad to hear that coming home to a sparkling oven made your day a little brighter. It was our pleasure to provide you with a great service, and we truly appreciate your recommendation. Looking forward to helping you again in the future!

Rated 5 out of 5 stars

phenomenal experience, recommend

This was, without a doubt, one of the best customer service experiences ever. The booking process etc. was very easy and the team were flexible, but most importantly, the cleaning service provided was phenomenal. The team arrived promptly at the appointed time, they were friendly and professional and communication was excellent. The standard of cleaning and attention to detail was honestly incredible and the final result was beyond what I was expecting. Every inch of what they said would be cleaned, was cleaned; the skirting boards under old radiators, inside and behind the rads, the fridge and press doors, the edges of windows, they treated damp spots, honestly everything in their wake was scrubbed and gleaming! I wouldn't hesitate to recommend and I will be using CleanBee again!

December 2, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you so much for such a glowing review! We're thrilled to hear that our team exceeded your expectations and delivered a thorough, detail-oriented service. It's wonderful to know that every inch of your home was cleaned to such a high standard, and our attention to even the smallest details left a positive impression. Your recommendation means the world to us, and we can't wait to welcome you back for your next CleanBee experience!

Rated 5 out of 5 stars

Team Alex

I had Alex and his team booked for washing windows inside and out and what a super job they did. They arrived bang on time and got down to work straight away. The weather was very showery but that didnt stop them. The windows were gleaming after them and all the window verges spotless. The team also hoovered, polished and washed my hall and stairs. I'm delighted with the result. A hardworking, punctual and very pleasant team, I will definitely have them back again.

November 25, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your kind words! We're delighted to hear that Alex and his team provided such a thorough and professional service, even with the challenge of showery weather. It's great to know your windows, hall, and stairs were left spotless and gleaming. We pride ourselves on having hardworking and dedicated teams, and we’re thrilled their efforts met your expectations. We look forward to welcoming you back in the future!

Rated 5 out of 5 stars

I had range oven and hob

I had range oven and hob, microwave cleaned, I also had kitchen floor and surfaces cleaned a a rug shampooed.

My over and hob looks new, not a mark left on it. The kitchen is shining and I'm delighted with the rug.
I will definitely be using Cleanbee again, I would highly recommend then

November 19, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback. We’re delighted to hear that you’re happy with the results, from the oven and hob to your kitchen and rug. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service. Great efficiency.
Highly recommend
Carpet cleaning

November 14, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for sharing your positive experience! It's great to hear about the excellent service you received. 😊

Rated 4 out of 5 stars

Very pleased

Very pleased. Will definitely get Yuliia and her team again

November 13, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

I'm glad to hear that you were so pleased with Yuliia and her team’s work!

Rated 5 out of 5 stars

Great experience cleaning house for sale

I had a great experience with Eduard's team who did a fantastic job deep cleaning my Dad's house. We are getting the house ready for sale and it had been completely emptied already so there was a lot of dust and grime around. The cleaners did a brilliant job, Eduard was really friendly and went through everything in the house with my before they started. I found the price really reasonable, I had emailed the office before booking as I wasn't sure which package to book. Email response was super quick. I highly recommend to anyone, and will be booking again to clean my own house!

November 13, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

I'm glad to hear Eduard's team was able to get your dad's house looking great for sale. It's awesome that the service met your expectations with both the quality and quick customer support! Thank you for recommending CleanBee, and it's great you’re considering them for your own home, too.

Rated 5 out of 5 stars

Team Misha did a great job on my sons…

Team Misha did a great job on my sons oven, hob and extractor fan. They were in a absolute terrible state. The team got them sparkling clean. Very happy 😊 would recommend this company.

November 12, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your kind words! We’re thrilled that Team Misha could bring those appliances back to life. It’s great to hear you’re pleased with the results. We look forward to helping you again!

Rated 1 out of 5 stars

First time the couple arrived very late…

First time the couple arrived very late really annoyed as I needed to leave for my sons match second time the same couple came to do windows outside only they left the front ones in such a state contacted cleaner they asked for pictures sent them pictures nvr replied back to me DO not get these dealt with the oleksander team

June 26, 2024
Unprompted review
CleanBee logo

Reply from CleanBee

I’m sorry to hear about your experience with our team. Thank you for sharing these details; I’ll make sure they are reviewed with our team to address the punctuality and quality issues. If there’s anything more we can do, please don’t hesitate to let us know. We value your feedback and aim to improve wherever we can.

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