Clean house Melbourne Reviews 142

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Easily the best deep cleaning service that we've used in Melbourne. We have the same set of cleaner each time and they do a fantastic job. They're very thorough, and take care of washing & changing sh... See more

Company replied

Rated 5 out of 5 stars

Happy that Mimmo responded very quickly. Our last minute request for a weekend office cleaning was serviced and was done well. Mimmo made sure that the cleaner stays on site until the last minute as b... See more

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Rated 5 out of 5 stars

very thorough clean with polite < friendly and well presented staff. Bathrooms were shining , floors vacuumed and polished and nearly everything on my list was completed in a professional way. Mim... See more

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Rated 5 out of 5 stars

I totally recommend this company. My house has never been so clean. The two lovely women arrived early and did not leave until everything in every room was sparkling. Nancy and her crew were charmi... See more

Company replied

Company details

  1. Cleaning Service
  2. Handyman

About Clean house Melbourne

Written by the company


CleanHouse

CleanHouse

Welcome to Clean House Melbourne

We’re here to transform your home or office into the meticulously clean and happy place you have always wanted it to be.We are a family-run cleaning company with standards of operation that will exceed your expectations.

Led by husband and wife team Mimmo and Nancy, Clean House Melbourne are the highest rated home and office cleaners in the Southbank and inner-Melbourne area.Exceedingly reliable, trustworthy, friendly, and above all – excellent at cleaning, Clean House Melbourne ticks all the boxes for individuals and families who want an amazing cleaning job done on time, every time, and at a price they can afford.


FAQ

Starting from $70 flat rate for weekly cleaning in Southbank, open 365 days, Clean House Melbourne house cleaning service in Southbank, is specialised in Move-out Cleaning, Move in Cleaning, Same day House cleaning services for houses, apartments, after party Cleaning, Professional carpet cleaning, Upholstery cleaning, window cleaning, oven cleaning, After renovation cleaning, last minute cleaning, Pre-sale cleaning, Luxury cleaning, Weekly cleaning, Fortnightly cleaning, End of lease cleaning, regular cleaning, Spring cleaning, Casual cleaning, Laundry and Ironing service in Southbank, Melbourne CBD, East Melbourne, South Melbourne, North Melbourne, Richmond, Collingwood, South Yarra, Toorak, Prahran, Docklands, South Wharf, Albert Park, Windsor, St Kilda and surroundings from 6am to 10pm



Cleanhouse

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

142 reviews

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Rated 5 out of 5 stars

The cleaners from Clean House Melbourne

The cleaners from Clean House Melbourne have done a great job with my renovation clean. Highly recommended

December 29, 2025
Unprompted review
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Reply from Clean house Melbourne

Thanks so much for taking the time to leave this ⭐️
Renovation cleans are no small job, so it’s great to hear everything came up beautifully. Really appreciate the recommendation and trust — it means a lot. If anything’s ever needed down the track, help is just a message away. -Marvin

Rated 1 out of 5 stars

xtremely Disappointing Service

xtremely Disappointing Service – Not Worth the Money!”“I hired CleanHouse Melbourne for a pre-sale clean, paying upfront for 30 hours at $70 an hour. I was promised 6 cleaners for 5 hours, which seemed more than enough for my large 4-bedroom, 3-bathroom home. Unfortunately, the experience was extremely disappointing. The lead cleaner was brusque, rude, and difficult to communicate with. She claimed I had only half an hour left after I showed her just a 3 room and 1 bathroom, very concerning given the time I paid for.
The cleaners were slow, and the results were far from thorough. They didn’t even clean the drain in the shower. While the fronts of cupboards were wiped, the tops were ignored, and I keep finding other areas that were overlooked. This service felt like a complete rip-off. Avoid CleanHouse Melbourne and save yourself the frustration!”

November 9, 2024
Unprompted review
Rated 1 out of 5 stars

Clean House Melbourne

Clean House Melbourne: Dishonest Cleaning Service.

Mimmo the owner sold me a ‘perfect clean’ for $100 per hour. Said it would require 4 hours to clean my 2 bedroom, 2 bathroom apartment. My apartment was in excellent condition as we have high standards and wanted to keep it that way. Cleaner arrived (Mimmo’s wife) and she reported apartment would take 5 hours therefore she can only clean either one bathroom or my kitchen and living room!! I was unhappy but there was nothing I could do as the payment was already made as that was required upfront. Then to discover 4 hours later : there was dust, hair and many parts of the apartment left unclean (see photos). When I approach Mimmo again saying that he should do the right thing by offering to return to complete the clean: my texts was ignored. $400 for a half untouched and not cleaned apartment. What a scam! DO NOT use this service.

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

Only a few cleaning service providers…

Only a few cleaning service providers stick to their quality work all the time. This firm is one of the best and I love their consistently. Spotless Cleaning!

August 27, 2021
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Reply from Clean house Melbourne

Thank you so much for the review! We look forward to service you again.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, above and beyond in helping me with last minute carpet cleaning.

August 10, 2021
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Reply from Clean house Melbourne

Thank you so much for the review! We look forward to service you again.

Rated 5 out of 5 stars

Great service

Great service, very efficient.

August 9, 2021
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Reply from Clean house Melbourne

Thank you so much for the review! We look forward to service you again.

Rated 5 out of 5 stars

Great communication

Great communication; reliable attendance; thorough clean

July 18, 2021
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Reply from Clean house Melbourne

Thank you so much for the review! We look forward to service you again.

Rated 5 out of 5 stars

Super service

June 28, 2021
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Reply from Clean house Melbourne

Thank you so much for the review! We look forward to service you again.

Rated 5 out of 5 stars

The team were great

The team were great. The house was immaculate for inspection. It was worth the expense.

May 30, 2021
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Reply from Clean house Melbourne

Thank you so much for the review! We look forward to service you again.

Rated 5 out of 5 stars

Excellent service

Excellent service. They were very professional and quick.

May 24, 2021
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Reply from Clean house Melbourne

Thank you so much for the review! We look forward to service you again.

Rated 5 out of 5 stars

Thank heavens for Mimmo and his team

Thank heavens for Mimmo and his team. Caught out by a fast settlement on our property our selling agent recommended Clean House Melbourne. They were able to get 4 cleaners to our property and manage to clean it from topto bottom in less than 4 hours. Amazing work.

May 21, 2021
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Reply from Clean house Melbourne

Thank you so much for the review! We look forward to service you again.

Rated 5 out of 5 stars

Lovely company with lovely home…

Lovely company with lovely home cleaners. My sister used their service once and became their regular customer. So professional! Yeah, they deserve an incredible amount of reward. Thanks.

April 27, 2021
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Reply from Clean house Melbourne

Thank you so much for the review! We look forward to service you again.

Rated 2 out of 5 stars

Not happy

I have used Clean Melbourne 3 times before and had excellent service. Scored them 5/5. However this time, I was not happy with the service. Previously, the owner Mimmo himself would meet me to go through the apartment beforehand. This time round, I met with the cleaners directly who commenced cleaning without asking any questions. The settlement inspection identified various areas that had not been cleaned thoroughly. I was dissapointed to find out that Mimmo had another partner ('Jig's Cleaning') who I was told to liaise with directly for resolving the outstanding issues. I did not sign up to Jigs Cleaning, I signed up to Clean House Melbourne. I paid over 700 dollars for this end of tenancy clean at my apartment, and expected much more.

April 22, 2021
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Reply from Clean house Melbourne

Hi Kevin and thank you for your feedback. Much appreciated. Jig is my business partner and we work together. I asked you to liaise with him to get myself out of the way and to allow you to have a direct communication with him, because he was the one looking after your clean. I'm sure that we have gone back and have rectified all what your agent was not happy and which is part of our bond back guarantee. You don't know my business structure but I believe we have helped you to get all your bond back. I'm very surprised with your sad words and I hope you understand that we are a company and we guarantee our work all the time regardless of who does the clean. When you hire our cleaning company, you don't hire Mimmo, but you are looking for a service. I've learned a good lesson from your review and next time I'll make sure I advice my clients that my business partner will be doing the cleaning. Thanks again for your feedback and I wish you all the best in your new country New Zealand. Mimmo

Rated 5 out of 5 stars

Excellent Service,

Excellent Service,
Great communication, rapid job and really good value for money.

April 18, 2021
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Reply from Clean house Melbourne

Thank you so much for the review! We look forward to service you again.

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