Pani Iryna is a wonderful, attentive, and very proactive and professional helper. Not to mention, she is an absolute joy to have around. Her quality standards are very high, and she delivers them ever... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cleaning Express are great. We have had the same cleaner from the beginning, Svitlana and she is amazing! We feel so comfortable with her in our house and she’s extremely detail oriented. On the rare... See more
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Fantastic, reliable and thorough cleaner Raluca is efficient, thorough, and always goes the extra mile to help around the house. She's happy to take on additional tasks when needed and can always be... See more
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I learnt about Cleaning Express when looking for a cleaning service in London who could provide a weekly cleaner for my flat. I was very impressed with the ease and efficiency with which they took my... See more
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Company details
About Cleaning Express
Written by the company
Quality cleaning for your home or office. Award-winning company specialising in domestic cleaning and commercial cleaning services. Based in London. Company offers property cleaning services including: office cleaning, end of tenancy cleaning, house cleaning, carpet cleaning, deep cleaning, in-house ironing and housekeeping services. Book a trusted cleaner online or over the phone. Our services are fully insured for your piece of mind. We cover all London areas. 100% Satisfaction Guaranteed.
Domestic Cleaning London
Regular domestic cleaning is the most popular service we provide. Our services are fully insured giving you an absolute piece of mind. Regular house cleaning is a personal service and we strive to provide the same cleaner that you will come to trust. There are no minimum contracts - you can cancel the service any time. There are many reasons to choose us as your trusted cleaning company. £2m Insurance cover for theft, damage to your property and personal injury to the cleaner is included. If you are not 100% happy with our work we will come back and re-clean for free. Individual plans can be made to suit your needs. Various housekeeping tasks such as ironing, laundry, making beds etc. can be undertaken. All the cleaners we hire are fully vetted and experienced.
End of Tenancy Cleaning London
Are you looking for reliable and trusted cleaning company, which will prepare your property in the best possible way to attract a new tenant? Or you are a tenant that wants to make sure the landlord is happy with how you left the property. Leave it all to us. We will make sure the property is sparkling clean with our end of tenancy cleaning service. We also provide professional carpet cleaning service, that can be booked alongside your end of tenancy clean! There are special offers for a combined booking of end of tenancy cleaning and carpet cleaning. Booking professional deep cleaning service with Cleaning Express after the end of your lease will ensure your house, flat or apartment will be cleaned top-to-bottom and up to the highest standards.
Commercial Cleaning London
Cleaning Express strives to make a difference in commercial cleaning in London. We want to make sure that the service you receive from us exceeds all your expectations. That is why we offer only the highest quality commercial cleaning, performed by our experienced staff, at a very affordable and competitive price. Our main areas of expertise in commercial cleaning are office cleaning, hotel cleaning, retail cleaning, health and fitness club cleaning, school and nursery cleaning. We welcome any type of commercial properties, large or small. You can rest assured your space will be cleaned to the highest standards, so you can focus on your business.
Deep Cleaning London
Our specially trained deep cleaning experts will perform a thorough deep clean of your property to your highest satisfaction. By booking us for your deep cleaning needs in London, you are getting a service that is fully suited to your particular requirements. You choose what we clean, and when we clean. Cleaning Express hires expert cleaners, with years of experience in deep cleaning London properties. Our deep cleaning experts will scrub the toilets, baths and sinks, and make the bathroom floors and tiles sparkle again. Smaller details, such as door frames, will not be overlooked as well, and will be cleaned with our top-notch cleaning materials. We will deep clean the oven and cooker, dishwasher, the fridge, as well as all the smaller kitchen appliances, such as kettles, microwave ovens, toasters.
About us
Cleaning Express also offers antiviral sanitisation, upholstery cleaning and after-building cleaning services.
Contact info
44 Beaufort Court, Admirals Way, E14 9XL, London, United Kingdom
- 02036330390
- info@cleaning-express.com
- cleaning-express.com
4.7
Excellent
413 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Olha is fantastic
Olha is fantastic, she does an excellent job on each occasion, she's flexible, she identifies the problem areas and she does a diligent, great job eliminating the dirt!
November 19, 2025
Unprompted review
Reply from Cleaning Express
Hi Diana,
Thank you so much for your wonderful 5-star review. It’s great to know that Olha's flexibility, attention to detail and consistent hard work are making such a positive difference to your home.
We truly appreciate your feedback and are glad that our regular cleaning service continues to meet your expectations. If you ever need any deep cleaning in the future, we’ll be more than happy to help.
Thank you again for choosing Cleaning Express!
With many thanks,
Cleaning Express team
Excellent deep clean by Vilma
Excellent deep clean of our flat by Vilma. Very thorough, efficient and friendly service.
November 14, 2025
Unprompted review
Reply from Cleaning Express
Hi Alex,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that Vilma's thorough, efficient and friendly approach made such a positive impression.
Whether you ever need another one-off clean or ongoing help through our regular cleaning service, our team is always here to assist. We truly appreciate you choosing Cleaning Express.
With many thanks,
Cleaning Express team
great service
Mariaa is great. She has been clearning our place for the last year and a half. She is reliable and does a great job of both cleaning and makinn the place look tidy. She comes on time and i can leave the house to go to office or run errands when she is here. the company is great too. they send a substitute when mariaa is on annual leave.
November 5, 2025
Unprompted review
Reply from Cleaning Express
Hi Maddie,
Thank you so much for your kind 5-star review! We’re delighted to hear that you’ve been happy with Mariia’s domestic cleaning service over the past year and a half. We also appreciate your mention of our regular cleaning service arrangements — we always aim to ensure continuity, including providing a trusted substitute cleaner when your regular cleaner is on annual leave. Thank you for choosing Cleaning Express!
With many thanks,
Cleaning Express
Mariia is AMAZING
Mariia is AMAZING! Her attention to detail is unmatched and she's truly exceptional at her job.
Her dedication and commitment to her work give me peace of mind, especially as we only live in our flat part-time. I trust her implicitly and have complete confidence in her ability to handle unexpected issues that crop up while we are away as well as anything and everything that is asked of her. I appreciate the extra effort she puts into making sure everything is spotless. She is professional and always arrives on time with a smile.
Her proactive approach and willingness to go above and beyond what is expected of her is what sets Mariia apart. She is a kind and wonderful person who genuinely cares about her clients and takes pride in her work. I highly recommend Cleaning Express and especially Mariia.
November 6, 2025
Unprompted review
Reply from Cleaning Express
Hi Brittany,
Thank you so much for your wonderful 5-star review! We’re delighted to hear how pleased you are with Mariia’s work and that our regular domestic cleaning service gives you peace of mind, especially while you’re away. We are so pleased that her dedication and attention to detail have made such a positive difference in your home.
Your kind words mean a lot to our whole team at Cleaning Express. Whether you need ongoing regular cleaning or an occasional one-off clean, we’re always here to help keep your home spotless and welcoming.
With many thanks,
Cleaning Express
Korina is very lovely and does a good…
Korina is very lovely and does a good job!
November 3, 2025
Unprompted review
Reply from Cleaning Express
Hi Katerina,
Thank you so much for your kind review! We're delighted to hear that you’re happy with Korina’s work and the quality of our regular domestic cleaning service. We’ll be sure to pass your lovely feedback on to her. Thank you for choosing Cleaning Express!
With many thanks,
Cleaning Express team
I honestly couldn’t believe it but they…
I honestly couldn’t believe it but they rescued the flat that was left neglected by our tenants for years. I thought we would need to replace the kitchen cabinets doors but the cleaners managed to clean the kitchen so it was ready for the new tenants. Thank you so much! Will definitely use your service again.
October 31, 2025
Unprompted review
Reply from Cleaning Express
Hi Anna,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that our end-of-tenancy cleaning service exceeded your expectations and helped bring your flat back to life after years of neglect. Our team always takes pride in delivering outstanding results, especially for end-of-tenancy cleans where attention to detail makes all the difference. We’re glad the kitchen was restored and ready for your new tenants. We truly appreciate your kind words and look forward to assisting you again with any future one-off cleaning needs.
With many thanks,
Cleaning Express team
Reliable and flexible service
Reliable and flexible service. Good quality domestic cleaning. They are very responsive when it comes to canceling or rescheduling individual appointments based on your availability and needs.
October 31, 2025
Unprompted review
Reply from Cleaning Express
Hi Kai,
Thank you so much for your 5-star review! We’re delighted to hear that you’re happy with our regular domestic cleaning service and appreciate our reliable and flexible approach. Our team always aims to provide high-quality cleaning and responsive support. Your feedback means a lot to us.
With many thanks,
Cleaning Express team
Korina
Korina, our cleaning professional, has been a game changer and a life saviour, I don't know what we would do without her! She's always on time, she's diligent, polite, and respectful. 100% recommend!
October 31, 2025
Unprompted review
Reply from Cleaning Express
Hi Maria,
Thank you so much for your kind words and 5-star review! We’re delighted to hear that you’re so happy with our regular domestic cleaning service and that Korina has made such a positive difference for you. Our team takes great pride in providing reliable, polite and thorough cleaners who make our clients’ lives easier. We truly appreciate your recommendation and look forward to continuing to support you with our regular cleaning or any deep cleaning services whenever needed.
With many thanks,
Cleaning Express team
Cleaning Express are great
Cleaning Express are great. We have had the same cleaner from the beginning, Svitlana and she is amazing! We feel so comfortable with her in our house and she’s extremely detail oriented. On the rare occasion that Svitlana can’t make it due to illness or holiday, Cleaning Express always finds us a great replacement.
October 15, 2025
Unprompted review
Reply from Cleaning Express
Hi Aysha,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you’re happy with our regular domestic cleaning service and that Svitlana has been such a reliable and detail-oriented cleaner for you. We also appreciate your kind words about our team’s efforts to provide a suitable replacement whenever needed. Your feedback means a lot to us and helps others find a trusted domestic cleaning service they can rely on.
With many thanks,
Cleaning Express team
Svitlana is a great cleaner
Our cleaner Svitlana is reliable and hardworking with a great attitude. She follows our specific instructions well (including where particular cleaning products can or cannot be used) and does not hesitate to ask questions if she is unsure about anything. She is also great with ensuring that our bed linen is beautifully laundered and keeps our wardrobes tidy.
August 11, 2025
Unprompted review
Reply from Cleaning Express
Hi Mary,
Thank you for your wonderful 5-star review of our regular cleaning service. We’re delighted to hear that Svitlana’s reliability, hard work, and great attitude have made such a positive difference to your home. We truly value your feedback and are proud to have Svitlana as part of our domestic cleaning service team.
With many thanks,
Cleaning Express team
Fantastic, reliable and thorough cleaner
Fantastic, reliable and thorough cleaner
Raluca is efficient, thorough, and always goes the extra mile to help around the house. She's happy to take on additional tasks when needed and can always be trusted to handle our belongings with care. A real gem — highly recommended!
July 17, 2025
Unprompted review
Reply from Cleaning Express
Hi Hollie,
Thank you so much for your kind 5-star review. We’re thrilled to hear that you’re happy with our regular cleaning service and that Raluca’s reliable and thorough approach is making a real difference in your home. At Cleaning Express, we pride ourselves on providing a trusted and professional domestic cleaning service, and it’s wonderful to know that Raluca consistently goes the extra mile. Your recommendation means a lot to us!
With many thanks,
Cleaning Express team
Our cleaner Raluca is wonderful
Our cleaner Raluca is wonderful - she does a consistently great job every single week. We couldn't be happier.
July 15, 2025
Unprompted review
Reply from Cleaning Express
Hi Kelsey,
Thank you so much for your kind words and for taking the time to leave a 5-star review! We're delighted to hear that you're so pleased with Raluca’s work. Providing a reliable and high-quality domestic cleaning service is always our goal, and it's fantastic to know that Raluca is consistently delivering excellent results. We'll be sure to pass on your lovely feedback to her. If there's ever anything more we can do, please don't hesitate to let us know!
With many thanks,
Cleaning Express team
Great service and reliable people.
We have used cleaning express for 5 years now and have found them to be very good. Raluca has been outstanding and reliable. We would highly recommend her services to anyone.
July 10, 2025
Unprompted review
Reply from Cleaning Express
Hi Ian,
Thank you so much for your kind words and this 5-star review! And thank you for being a loyal customer for the past five years! We're delighted to hear that you’ve had such a positive experience with our regular cleaning service. Raluca is indeed a valued member of our team, and we’re so pleased to hear she’s been outstanding and reliable. Your recommendation means a great deal to us, and we're glad we could support your household with professional and consistent domestic cleaning services.
We look forward to continuing to serve you!
With many thanks,
Cleaning Express team
Raluca and Cleaning Express are brilliant
Raluca has been our cleaner for over three years now and her work is excellent. She is punctual, flexible and does a great job cleaning our flat.
Cleaning Express is a really good company - the service is easy to use and the management and communication are excellent.
July 2, 2025
Unprompted review
Reply from Cleaning Express
Hi Adam,
Thank you so much for your kind words and for taking the time to leave a 5-star review! We're delighted to hear that you’ve been happy with Raluca’s domestic cleaning service over the past three years – she truly is a valued member of our team. It's great to know you find our regular cleaning service reliable, flexible, and easy to manage. We also really appreciate your feedback on our communication and management. Thank you again for choosing Cleaning Express!
With many thanks,
Cleaning Express team
Edita is a very efficient and hard…
Edita is a very efficient and hard working cleaner, and she is pleasant to have in the house. She cleans the house beautifully, and changes our bed linen with care.
We are delighted with her work.
June 5, 2025
Unprompted review
Reply from Cleaning Express
Hi Geraldine,
Thank you for your kind 5-star review!
We're delighted to hear you're happy with Edita’s work. She takes great care in her cleaning and it's lovely to know her efforts are appreciated.
At Cleaning Express, we’re proud to provide a reliable regular cleaning service you can count on. Thanks again for choosing our domestic cleaning service!
With many thanks,
Cleaning Express team
Happy with my experience with Nadiia…
Happy with my experience with Nadiia and Cleaning Express every week. Very professional, friendly and consistent. Would recommend her services.
May 24, 2025
Unprompted review
Reply from Cleaning Express
Hi Varun,
Thank you so much for your kind words! We're delighted to hear that you're happy with your regular cleaning service from Nadiia. She is indeed a valued member of our team, and it's great to know her professionalism, friendliness, and consistency are making a difference. We truly appreciate your recommendation and look forward to continuing to provide you with a reliable and high-quality domestic cleaning service each week.
With many thanks,
Cleaning Express team
Excellent cleaning service
Have always received a excellent service from Olha and the team at Cleaning Express and been using their service since 2022. Olha is very punctual, thorough and being an office flexible on service provided. Highly recommend Cleaning Express.
May 23, 2025
Unprompted review
Reply from Cleaning Express
Dear Monica,
Thank you so much for your kind words and for taking the time to leave us a 5-star review. We’re delighted to hear that you’ve consistently received excellent service from Olha and the team since 2022. Your recommendation means a great deal to us.
We’re proud to provide a reliable and flexible office cleaning service tailored to meet the needs of businesses like yours. It’s always a pleasure supporting your team, and we’re glad to know Olha’s punctuality and thoroughness have made a positive impression.
Thank you again for choosing Cleaning Express as your trusted commercial cleaning service provider.
Warm regards,
The Cleaning Express Team
Unhygienic and unreliable
Awful experience
Left the flat filthy and was there for hours
Surfaces full of dust
Somehow their mop made my floor dirtier so came back with a new ones and wipes for them to use
Expressed concern and send 20 pics of areas not right of basic expectations and told they’d send someone back to fix it
Now been totally ignored when arranging the time almost a week ago
A really bad experience and a shame
May 6, 2025
Unprompted review
Reply from Cleaning Express
Dear Lucy-Isobel,
Thank you for taking the time to leave a review, though we are very sorry to hear about the experience you've described.
After thoroughly checking our client records, communications, and service schedule for the 6th of May 2025, we can confirm that we have no client bookings under your name or any related email address. In fact, all of our clients on that date reported very positive experiences.
We also tried to request more information from you via Trustpilot to determine whether the post is somehow related to Cleaning Express Service Ltd, but we had no response. Trustpilot seems not to be able to get any information from you either.
It’s possible that this review may have been left for us in error, perhaps confusing us with a different cleaning provider. We kindly ask that you double-check the company you intended to review.
That said, if by any chance there has been some miscommunication, we would like to resolve the matter. We are proud to offer a satisfaction guarantee and always rectify any missed areas as a priority — it's our policy to promptly address any concerns raised. Please feel free to contact us directly at info@cleaning-express.com so we can clarify whether we were involved.
Warm regards,
Cleaning Express Team
Olena is a very competent and efficient…
Olena is a very competent and efficient cleaner. She is always on time and works hard , without a pause , for her three hours. The quality of her work is wonderful and the house always looks great when she has finished. She is a joy to have and I am very pleased with the service she provides
April 8, 2025
Unprompted review
Reply from Cleaning Express
Hi Rosemary,
Thank you so much for your kind words and for taking the time to leave this lovely 5-star review! We're delighted to hear that you're so pleased with Olena’s domestic cleaning service. She truly is a valued member of our team, and we’re glad her dedication and high standards have made such a positive difference in your home.
Thank you again for choosing our regular cleaning service – we look forward to continuing to keep your home looking its best!
With thanks,
Cleaning Express
Excellent service
The communication and response to all my queries was excellent. Cleaning Express were very professional and took time to explain the process. There was also flexibility as to what I required. The cleaner was excellent, extremely thorough and respectful of my property. I would happily recommend Cleaning Express to anyone looking for a professional trustworthy domestic cleaner.
April 5, 2025
Unprompted review
Reply from Cleaning Express
Hi Maria,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were pleased with our team's communication and professionalism. At Cleaning Express, we pride ourselves on delivering a flexible and reliable domestic cleaning service that’s tailored to each customer’s needs.
It's fantastic to know that your cleaner was thorough, respectful and met your expectations. We truly appreciate your recommendation and are so pleased you're happy with your regular cleaning service. We look forward to supporting you with a clean and comfortable home!
With thanks,
Cleaning Express
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