I have been using Cleaning Products for quite sometime to supply us with various items. I have always been impressed with the speed that they action orders and the packaging is excellent in protecting... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really quick delivery especially as this was an urgent matter! Loved the added cloth as well as a lovely pack of small haribo which definitely made me smile. Might have to be our main chemical provide... See more
Company replied
Great company, quick delivery , product as described… Packaged really well . Very secure … Thank you for the amazing cloth! Nice touch ! Brilliant customer service , will definitely order again... See more
This company service was excellent from start to finish. My package was well packed and arrived on time. Which was great as my cleaners love these long lasting clothes. I definitely recommend this com... See more
Company replied
Company details
- Cleaning Products Supplier
- Chemical Wholesaler
- Industrial Chemicals Wholesaler
- Janitorial Equipment Supplier
- Wholesaler
Written by the company
Cleaning Products Ltd is a janitorial supplies company serving the United Kingdom with strong focus on customer service and satisfaction. Providing toilet tissue and hand towels to cleaning machinery and chemicals. Always emphasising value for money and never compromising on quality.
Contact info
87, Willows Court, TS17 9PP, Stockton-on-Tees, United Kingdom
- 0800 121 4898
- sales@cleaningproductstore.com
- cleaningproductstore.com
4.8
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient service.
June 9, 2025
Unprompted review
Reply from Cleaning Product Store
Hi Rob,
Thank you for your 5 star rating. I'm please to hear that you're happy with our service.
We look forward to seeing you again soon.
Peter Chapman
Director
Faultless service and delivery
This review is on behalf of my workplace
- Good customer service
- Great products for the price
- Next day delivery
- Faultless service and delivery
- Will definitely continue to order
June 6, 2025
Unprompted review
Reply from Cleaning Product Store
Hi Ellie,
Thanks for your 5 star rating and kind feedback. I'll pass your review on to the team who will be delighted.
See you again soon.
Peter Chapman
Director
Reply from Cleaning Product Store
Thanks for your 5 star rating and kind feedback Chantel. We're pleased to know that you're happy with our service.
I'll pass this on to the team who will be delighted.
Peter Chapman
Director
Always buy from cleaning products
Always buy from cleaning products. Never let me down. Good prices aswell as delivered on time.
May 28, 2025
Unprompted review
Reply from Cleaning Product Store
Hi Steven,
Thanks for your kind review and 5 star rating. I will pass this on to the team who'll be delighted with your feedback.
See you again soon.
Peter Chapman
Director
Thank you
Thank you, received my order this morning. Quick delivery, kept informed all the way. Will use again
May 6, 2025
Unprompted review
Reply from Cleaning Product Store
Thanks for your kind words. We're pleased to know that your experience with us was worth 5 stars and we look forward to seeing you again soon.
Peter Chapman
Director
Fantastic service
Fantastic service. A breath of fresh air. Cannot speak highly enough!!! 😊😊😊😊
April 10, 2025
Reply from Cleaning Product Store
Thanks for your kind review and 5 star rating Stuart, it goes a long way. I will pass your words on to the team here who have worked hard to make your shopping experience the best it can be.
We look forward to seeing you again soon.
Peter Chapman
Director
Great product and fantastic customer service
I am very pleased with the acid I bought, it’s a very good product that actions quickly. The delivery was fast, the packaging very well done to protect the bottle of acid and the customer service deserves 5 stars. Thank you for the Haribo😊
I definitely recommend both the product and the online shop.
Thank you!
April 17, 2025
Unprompted review
Reply from Cleaning Product Store
Thanks for your kind words Daniela. I'll pass your review on to the team who have worked hard to make your shopping experience pleasant and worth your 5 stars.
We look forward to seeing you again soon!
Peter Chapman
Director
Reply from Cleaning Product Store
Thank you for your kind review Natasha. I'm pleased your ordering process was quick and easy for you.
We look forward to seeing you again soon.
Peter Chapman
Director
Very helpful and knowledgeable
Very helpful and knowledgeable, and I really appreciate the personal touch. Why spend money with an evil corporation when you can deal with a decent local enterprise?
March 27, 2025
Unprompted review
Reply from Cleaning Product Store
Hi Shakeela,
Thanks for your kind review and awarding us a 5 star review. We're please to hear that your experience with us has been positive. We always aim to add a personal touch to our customer service as a family-run business.
We're looking forward to seeing you again soon.
Peter Chapman
Director
Really happy with my purchases from…
Really happy with my purchases from Cleaning Product Store. Great customer service and fast delivery! Will definitely be returning. Thank you.
April 9, 2025
Unprompted review
Reply from Cleaning Product Store
We're pleased that you've rated your shopping experience with us as 5 star!
We look forward to seeing you again soon.
Peter Chapman
Director
Good value, effective product
Product was despatched and received quickly, effective and did the job. Good value.
March 19, 2025
Reply from Cleaning Product Store
Thanks for your kind review Louise. See you again soon!
Peter Chapman
Director
Always an easy ordering process with…
Always an easy ordering process with speedy delivery
Many thanks
April 4, 2025
Unprompted review
Reply from Cleaning Product Store
Thanks for your kind review Alison. We're glad that you're happy with our service and hope to see you again soon!
Peter Chapman
Director
Awesome service
Awesome service. Even arrived with a free cloth and free pack of haribo 😋
April 4, 2025
Unprompted review
Reply from Cleaning Product Store
Thanks for your kind review Robin. Hope to see you again soon!
Peter Chapman
Director
Almost pay for nothing
As advertise next-day delivery, but it has kept me waiting for almost two weeks. I forgot about it until I emailed them and learned they needed a document to verify my identity. They should've communicated this sooner instead of making me reach out. If I hadn't remembered the order, they would have taken my money for nothing.
March 13, 2025
Reply from Cleaning Product Store
Hello,
Many thanks for your feedback. I understand your frustration.
Your order was for a restricted product as per the Control of Poisons and Precursors 2023. This legislation requires suppliers to gather further information such as the intended use of the product and photographic ID before shipping the product.
An email was sent at the time of your order requesting the additional information required but we did not receive a response and therefore were unable to ship the order.
Your feedback is valuable to us and we urge customers to check their emails for any updates once they've placed an order. Had we received the additional information at the time of the order, the order would have been shipped out for next day delivery.
Now that we have received the additional information, your next order will be shipped without delay.
Thanks again,
Peter Chapman
Director
Reply from Cleaning Product Store
Thanks for your feedback, it's much appreciated.
Peter Chapman
Director
Reply from Cleaning Product Store
Thanks for your review Ryan. Your feedback is valuable.
Peter Chapman
Director
Reply from Cleaning Product Store
Thanks for your feedback Michael. If there are any other products you wish you we stocked, just let us know.
Peter Chapman
Director
Reply from Cleaning Product Store
Thanks for your review Jordan. Your feedback is much appreciated.
Peter Chapman
Director
Great quality - great price
Product exactly as ordered and great quality.
Free gift was a bonus. Thank you
March 13, 2025
Unprompted review
Reply from Cleaning Product Store
Many thanks for your kind review Tracey. We're glad you're happy with your order.
Peter Chapman
Director
Reply from Cleaning Product Store
Thank you for your review. We hope to see you again soon.
Peter Chapman
Director
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