cleanskincoffeeco.com.au Reviews 223

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We were visiting Sydney. Around the corner from our sisters place was a coffee shop that served amazing coffee. We looked up what beans they used. This is how we came to order this coffee. We love it.... See more

Rated 5 out of 5 stars

My order got delayed with transport however the team at Cleanskin Coffee Co were very responsive with assisting me. They sent out another order after 3 weeks of not receiving any movement from the tra... See more

Rated 5 out of 5 stars

Ordered our coffee on the Saturday and had it by Tuesday, great turnaround time on the order! My partner has been wanting to purchase cleanskin coffee for a while now since trying it at a local c... See more

Rated 5 out of 5 stars

Returning customer of many years! My husband and I have been buying Cleanskin coffee since they first opened in Brendale as a coffee roaster (before the cafe!) We found a post about their award winnin... See more

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4.8

Excellent

TrustScore 5 out of 5

223 reviews

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Rated 1 out of 5 stars

Horrible customer service

Horrible experience at Sydney International Airport. My dad doesn’t speak a lot of English, so he did his best to order. When he couldn’t understand one question the lady started laughing at him, alongside with the manager and the other lady that was there. While we were waiting for our food, the same lady started throwing things around and kept laughing. Since it was obvious she was laughing at my family, I confronted her and she just slammed a utensil and simply left. The manager apologized but he was also laughing.
Time of experience: around 8:30-9:00, in case you want to check your staff.

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

Love this coffee

Love this coffee! I bought the Christmas pack that had 250g of 4 different blends. One of the best coffee roasters in Qld. Will order again.

January 1, 2024
Rated 3 out of 5 stars

Could be better

Have previously had a good experience, however most recent beans purchased online were past 21 days roasting date. Not as fresh other roasters I have bought from.

October 16, 2023
Rated 5 out of 5 stars

Fantastic after sales customer service

Fantastic after sales customer service. I truly appreciated some recent after sales service. Helpful and prompt and importantly, high quality product with fast delivery. Very easy to deal with this company. Well done team.

October 7, 2023
Rated 4 out of 5 stars

Really happy to get my order ..

Really happy to get my order ... Paddington Organic Earl Grey tea ... delicious flavour . The problem was although I ordered to the correct address and the tracking had the correct address someone had decided that they would change the address on the parcel when despatched which created a problem when the courier attempted delivery . Took longer for delivery after I contacted Aramex to fix the issue.

September 24, 2023
Rated 5 out of 5 stars

Great service

Great service. When the delivery company returned the product undelivered, they sent it out again with a different company. The product was as described. Would highly recommend.

July 21, 2023

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