We've been working with Clearsale for over a year now and are very pleased with their services. Their analyzation process is fast, they are very quick to respond to any special needs or questions, and... See more
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Unhelpful, terrible support - and they’re gaming the trustpilot system… they used to have 2.2/5 stars but somehow are 4/5 now? Something is fishy here. They don’t provide anything better than Shopi... See more
Company replied
I had a great experience with ClearSale. The process was smooth, transparent, and fast, and everything worked exactly as expected. Their fraud prevention checks were efficient and didn’t create unn... See more
Good system but needs some work Overall I find Clearsale a good investment for my business. However, the user interface needs improving. In particular the process for uploading a chargeback.... See more
Company details
About ClearSale
Written by the company
ClearSale offers the most complete ecommerce fraud protection, combining cutting-edge statistical technology with the world’s largest team of specialized fraud analysts for a balanced, comprehensive, real-world approach. Trusted by over 10,000 customers worldwide and touting a 99% retention rate, ClearSale is the first company to offer chargeback guarantees and the largest company focused on global card-not-present fraud prevention. ClearSale helps businesses prevent fraudulent chargebacks without interfering with the online shopping experience. As a result, clients can sell more, safely, even in dynamic or challenging international markets.
Protect your ecommerce, now.
Contact info
7300 Biscayne Boulevard, 33138, Miami, United States
- +1 786 526 0372
- contact@clear.sale
- clear.sale
3.8
Great
180 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We are at SistemmaCPAP have been using…
We are at SistemmaCPAP have been using ClearSale for a year now and are very happy. We do not have a lot of fraudulent transactions, but having peace of mind is awesome. Their response time improved significantly after 8-9 months and now our transactions are approved almost instantly. I like that I can contact them if I need to get a decision on the transaction that needs to be shipped right away.
May 1, 2020
Unprompted review
ClearSale is a company who are always…
ClearSale is a company who are always there for their customers. Thank you, Luisa!
March 23, 2020
Unprompted review
Incredible service and support
Great company. Amazing service. Thank you.
May 3, 2019
Unprompted review
Very good service
Very good service. Crew is always on the ball and we're very satisfied!
April 30, 2019
Unprompted review
ClearSale is awesome!
April 30, 2019
Unprompted review
I have been your Clearsale for the past…
I have been your Clearsale for the past few months now and to be honest, I am so happy with the service they provide and also I had some chergeback from the orders the approved but I got the full money back from ClearSale.
April 30, 2019
Unprompted review
As Advertised
They do exactly what they say they will do, and they do it quietly and efficiently.
April 24, 2019
Unprompted review
It is a great and inexpensive comfort…
It is a great and inexpensive comfort to have Clearsale operating in the background. Plus, when there appear to be resolvable issues with a would-be purchaser, their customer service is right on it to see if the transaction can be saved.
April 24, 2019
Unprompted review
ClearSale is easy to use and has…
ClearSale is easy to use and has excellent customer service.
April 24, 2019
Unprompted review
Customer service is excellent
Customer service is excellent. Have to give it to their staff for promptly replying to emails and refunds etc.
Refund timing can be improved. Chargeback submitted this month have to wait till the end of next month before receiving the refunds. Would love if it's refunded on a case-by-case basis like Signifyd does.
April 23, 2019
Unprompted review
Excellent Service ,Great…
Excellent Service ,Great Protection,reasonable pricing Well worth it They are stopping the Scammers! A must in todays Ecommerce World 100% Satisfied -Big Time Thumbs Up
April 23, 2019
Unprompted review
Great Company and Service!
April 23, 2019
Unprompted review
Great addition to our website
Great addition to our website. So.etine there ate so.e issues with integration, but the customer service response and results are excellent. I highly recommend Clearsale.
April 23, 2019
Unprompted review
Clear Sale is very professional
Clear Sale is a very professional company,
Their help has been (and is) a point of reference for our job,
We highly raccomend them,
The team of Carolazeta.com
April 23, 2019
Unprompted review
Good service and appears to have curbed…
Good service and appears to have curbed our fraudulent sales, which is exactly what we needed. Main criticism is the app. Not easy to use, and often functions do not work such as invoices. Also everything is shown in $US regardless of which country you are trading in.
I would also like to see the speeding up of approvals. Currently some take a few hours, others 12 hours. If we receive an order around Midday, it can often not clear until later that night.
So far so good in general, once the app is sorted this will be much better.
April 23, 2019
Unprompted review
Needs some updates...
We have some sales that don't make it to analysis and I have to email the customer service line. But they usually get back to me within a day or two with approval or denial.
Asides from that their great. I just wish we would solve the issue so I don't have to micromanage each sale.
Also, they bill in USD, which would have been great to know prior to signing up.
April 23, 2019
Unprompted review
Easy to implement and use
Easy to implement and use. Great peace of mind in working with them.
April 23, 2019
Unprompted review
Very positive experience with…
Very positive experience with ClearSale. Fast reviews. Very attentive and quick support, when needed.
June 6, 2018
Unprompted review
Quick response to any question
Clear Sale staff have been very quick and response to any questions well.
May 24, 2018
Unprompted review
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