Clear Ads Reviews 126

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We've used these guys for about 6 months now to help us push our ads on amazon the the next level. Yes we did some of it ourselves prior and yes we blindly managed to get some joy, but Clear Ads t... See more

Company replied

Rated 5 out of 5 stars

Clearads are a pleasure to work with and go above and beyond. We had a very unique and tricky situation with our Amazon accounts. The Clearads team of Maxim, Helen and Tom managed to calml... See more

Rated 5 out of 5 stars

ClearAds is an excellent Amazon agency - they have supported us in our journey for some time now and both Helen & Maxim are like members of our own team. They care about the business, are passionate,... See more

Rated 5 out of 5 stars

Clear Ads has been very efficient at their job. They have been able to provide very actionable insight into Advertising for our various categories and brands. They will also let you know if it isn't... See more

Company details

  1. Advertising Agency
  2. e-Commerce Service
  3. Internet Marketing Service
  4. Marketing Agency
  5. Online Marketing Agency

About Clear Ads

Written by the company

Clear Ads Ltd is a paid digital advertising agency that provides Amazon Advertising services on behalf of highly successful Amazon Sellers enabling them to focus on other aspects of their business. Clear Ads are experts in Amazon Demand Side Platform advertising & Seller Central PPC advertising.

We have excellent ratings on Trustpilot and are often found speaking at events as global leaders in Amazon advertising services.

If you are looking for an agency to manage your Amazon advertising campaigns get in touch for a free audit and see how we can help your business grow.


Contact info

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 5 out of 5 stars

Really recommend the agency

We are very pleased with Clear Ads. Our DSP ads are very profitable and they keep pushing every day. Truly a team with great minds and warm hearts. Definitely recommend them to everyone who wants to grow their brand.

November 11, 2022
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Reply from Clear Ads

We are really glad that you are so happy with our work. Please do reach out to us at any time should you require anything at all. As always we are here to help!

Rated 5 out of 5 stars

Happy with team and ROAS

ClearAds run our DSP ads with much better ROAS than Amazon Advertising team.

November 3, 2022
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Reply from Clear Ads

We are really happy to hear this! Thank you for trusting us to take on the account and show you the true potential of your ads.

Rated 5 out of 5 stars

Massive Value!

I have been extremely impressed with Clear Ads as a company in all the dealings I've had with them so far. George Meressa is highly respected in the eCommerce community and, with Clear Ads, he has built a team of exceptionally talented people around him. So I was expecting the mastermind they put on a couple of weeks to be good but I wasn't prepared for just HOW good it would be. George had brought together a fantastic group of people with a diverse range of knowledge and experience and the value we gained from sharing that knowledge and experience between us was massive. There were also some heavy hitting guest speakers in attendance which is a testament to George's standing in our business community. The event was brilliantly run and I came away from it with some new friends and my head buzzing with ideas. I will definitely be returning for the next one!

September 2, 2022
Unprompted review
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Reply from Clear Ads

Thank you for the lovely feedback, we look forward to you attending other events with us in 2023!

Rated 5 out of 5 stars

Amazon mastermind

I attended an Amazon Mastermind hosted by Clear Ads in London at the beginning of September 2022. The entire event was excellent. A small group of highly experienced sellers sharing relevant expertise. It demonstrated to me that George and the team at Clear Ads are right at the cutting edge of understanding amazon advertising and marketing.

September 2, 2022
Unprompted review
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Reply from Clear Ads

Thank you for the feedback on the Mastermind. We look forward to seeing you at future events in 2023!

Rated 5 out of 5 stars

Mastermind event was just awesome

Mastermind event was just awesome. Great people and presentations. See you next year.

September 2, 2022
Unprompted review
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Reply from Clear Ads

Thank you! We look forward to seeing you again in 2023 for more awesome events!

Rated 5 out of 5 stars

ClearAds

We hired ClearAds to help manage our Amazon ads + day-to-day ad spend and we could not be happier with the results. With increasing supply chain issues, logistics, and operational challenges, my team was stretched to the limit. ClearAds helped us focus on what we do best, and we let them focus on what they do best - managing and optimizing our Amazon ads. I would highly recommend them to any company seeking to outsource Amazon ad management so that your team can focus on scaling your business. We get clear/concise reports from them bi-weekly and monthly, and they are quick to respond to questions. We also highly value their strategic ad advice which has helped us grow tremendously this year - even with supply chain bottlenecks.

May 18, 2022
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Reply from Clear Ads

Thank you for the detailed feedback. We hope that you continue to grow with us regardless of the economic climates and external factors that are being faced by businesses at the moment. We are glad to have been able to support you as an extension of your own team!

Rated 5 out of 5 stars

Clearads are an excellant company with…

Clearads are an excellant company with very personable and well informed staff.

They took control of my Amazon ads and working within my budget they helped grow my sales massively. There is no such thing as a stupid question they educated us and also advised us which conferences we should attend and what was relevant to us.

George is very hands on and responds to any queries quickly.

We eventually took the adwork in house as we have other channels and it simply made sense however I would not hesitate to use George and the Clearads team in the future.

Thanks and all the best going foreward.

February 6, 2022
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Reply from Clear Ads

Wow! Thank you Alistair for taking the time to provide us with a 5 star review! We are so pleased you were happy with the service you received.

Best of luck to you and the team! Please do not hesitate to reach out if we can be of assistance again in the future.

Rated 5 out of 5 stars

Got amazing support and advice about my…

Got amazing support and advice about my Amazon DSP campaigns. Made £1000s in extra sales over Christmas and all at a better ACOS than my other amazon ppc campaigns. Great expertise and awesome to deal with.

February 1, 2022
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Reply from Clear Ads

Thank you Jamie for taking the time to provide us with a review. We appreciate that choosing an agency is a difficult decision and we’re so pleased you’ve entrusted us to support your advertising needs. It was our pleasure to help you through the process!

Rated 5 out of 5 stars

Audit review

I have learned more from George's short audit video than I have from any of my past advisors. He provided clear, knowledgeable, practical advice and took the time to explain realistic expectations.
Would highly recommend and hopefully will be able to use their service in the future.

January 7, 2022
Unprompted review
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Reply from Clear Ads

Wow! What a fantastic review of your experience with Clear Ads and George Roberts in particular. We are thrilled that you are so pleased with your experience while working with our team! Thank you.

Rated 5 out of 5 stars

I contacted ClearAds re helping with my…

I contacted ClearAds re helping with my ad campaign. I wasn't sure if I was too small for them or, given the limited nature of my ads - most are Amazon sponsored ads - whether there was anything they could help me with. I had a 20-minute free consultation with George who was extremely helpful, honest and generous with the information he gave, explaining why I'd be better doing most of it myself, and pointing me in the direction of further help with certain aspects of advertising.

January 6, 2022
Unprompted review
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Reply from Clear Ads

Hi Linda, Thank you so much for taking the time to leave your review. It was our pleasure to provide you with a consultation and we’re glad you found it so beneficial. Hopefully we’ll have the opportunity to work together in the future! .

Rated 1 out of 5 stars

One of the worst experiences in 13 years in the business

I have been looking for a partner to help me scale my successful Amazon business (about $2,000,000 a year US) to new heights, our aim was to grow by 25-40% the following year . The sales agent here seemed very knowledgeable and sold me on this agency. However, from day one of onboarding, things started poorly and continued to get worse. Their communication was very poor and reporting was on a C student college level. We would discuss strategy on our calls and they always seemed to implement the opposite of what we discussed, which made the calls a waste of both my time and theirs, and sowed great confusion. They missed the goals they set for our ACOS and TACOS by incredibly wide margins. The month before we started my TACOS were 7% they shot to about 15% the month Clear Ads took over my account. This is after put in writing that we would see a maximum TACOS of 10% the first month. This agency is based in the UK and we are based in the US, If I sent detailed questions on a Wednesday, they would routinely delay answering until very late Friday afternoon, so conversations and action items would be delayed to the following week. With all this I tried to give them the benefit of the doubt since it was a new relationship, but communication continued to deteriorate from their side. The absolute worst part though is that they did not want to take any accountability for their actions, their constant miscommunication, and their long delays in response.
I have since found another agency to partner with that has done a much better job of helping us to reach our goals with clearer strategy, more precise implementation, and stronger and more beneficial reporting capabilities. I would highly recommend looking elsewhere before signing up with this company.

January 5, 2022
Unprompted review
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Reply from Clear Ads

Hello David,

We’re sorry to hear that your experience with us did not match your expectations.

As can be seen by our other reviews, we are usually known for our exceptional results, communication and customer service and it was a great disappointment when we decided it would be in everyone's best interest to terminate services prematurely due to the strained relationship and tone taken with our staff.

In relation to the TACoS increase, this was unfortunately as a direct result of your request to take a more aggressive approach and build numerous campaigns earlier than we had outlined in the three month strategy.

We appreciate that communication could have been improved in some instances, especially in regards to responding to some queries within one working day. However, as discussed, some responses require a significant amount of detail and time. Whilst we have never had this same issue with communication with a US client in the past due to time zones, your feedback will be shared accordingly.

Thank you for taking the time to share your thoughts with us and will endeavour to use your comments to improve our services. We are happy that you have partnered with another agency and are content, we wish you all the best in the future.

Please reach out to our Head of Communications, Bryony Bland, with any further comments, concerns, or suggestions you wish to share.

The Clear Ads Team.

Rated 5 out of 5 stars

Amazon Seller review

I have been very nervous passing my business advertising onto another person or company but I should have had nothing to worry about. George made me feel like I was his only customer and that I mattered when I was feeling quite down.

The onboarding process was super simple, there is a methodical set of tasks which you follow to get you set up, this can involve in a very complicated process where you have much information or you can trust Clear Ads to do it for you giving the minimum. And that is what I did.

You have a choice of all the reports in the world, in depth or clear and minimal which for me is what I chose. If I am worried or want to ask a question the responses from Helen are so quick and this means you know that even if they do not have the answer - that they are looking after you.

The team is well structured and if you are looking for someone to do your Ad's look no further. You can have a trial period to test it. The predictions are realistic and I am excited to see what the next few months bring as we prepare for Q4.

My sales have increased and I have noticed that I have over 30 products in the top 100 of a category which is remarkable.

I don't really write reviews but this is a happy one to write.

Thank you Helen and Morgan, and George for making me feel at ease when I contacted to start process.

July 24, 2021
Rated 5 out of 5 stars

George Roberts & Clear Ads - Clearly a team and company that everyone should have in their side.

If I could, I would give it 10 stars. I had my first meeting with George Roberts during the discovery phase. I immediately knew that Clear Ads is the one we will go with when our company grows when it comes to Amazon PPC.

He went through our account and conducted a detailed audit and created a video and report. Explained everything. Knowledge and passion are what make everything possible. Unfortunately, this is not the time that we can work together but George Roberts still reached out and scheduled another call just to make sure I understood optimization steps that we missed in our account and gave some great tips.

Thank you. Hope that we will be able to form a partnership.

July 23, 2021
Rated 5 out of 5 stars

Exceptional experience

My experience with Clear Ads have been exceptional. I took 4 accounts to Clear Ads. George M and team were transparent during audit. ROAS for couple of accounts was over 10, not sustainable though. But I will take ROAS over 3 any time.

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Professional and easy to reach

about two weeks ago I reached out to Clear Ads for help with my Amazon business and campaign optimization. It was very easy and timely to get an appointment with George Roberts, he was more than helpful with my case. Besides doing a great job on a complementary audit on my account and sending me an enhanced report, he sent along a video explaining the issues and what I can do to get better results with my PPC and campaigns. He even offered a follow up with the report to explain the details and answer my questions. His professionalism, knowledge and positive outlook on helping me was priceless as it gave me a lot of insights on what to do next with my Amazon business. I strongly recommend Clear Ads services.
Mojegan Sadeghian Amazon Seller

June 24, 2021
Unprompted review

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