Another great collection from Clearance and Clean Up, my second in as many weeks. Operatives, this time Paddy and Steve, are always friendly, polite and respectful of your home. It's also peace of min... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tim and Regan were efficient, polite and were careful when removing the sofas. Thank you so much for coming within the time slot and doing the job. We were let down by another company and I'm glad we... See more
Company replied
Padddy and Steve did a fantastic job removing my 2 sofas. Quickly and efficiently. Very polite and respectful of my property. Defenitely use this company again. I thought i hand sent this review week... See more
Company replied
This company & its staff are all amazing! From Julie on the phone who dealt with my last minute issue excellently to Connor & Jordan who worked like troopers to clear my late father’s flat, going abov... See more
Company replied
4.7
Excellent
314 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paddy & Steve
Paddy & Steve
Great Helpful and accommodating.
Overall brilliant service. Very quick and efficient. Very impressed and definitely recommend.
January 29, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi there,
Thank you for leaving us a 5 star review, we really appreciate it. We're pleased to hear we could help you out.
It's always our top priority to be helpful, polite and efficient with every waste collection we carry out, so it means a lot to hear your nice words.
Your feedback has been passed onto Paddy and Steve, which I'm sure they'll be glad to hear.
Thank you once again.
Very professional company, friendly staff and reasonable price!
I had a pile of DIY waste that was growing and a load of plasterboard offcuts that was just too much to take to the tip, and a skip seemed overkill. Mark and Tyler (hope the names are right) managed to clear the lot in less than half an hour and left it nice and tidy after! I only booked 2 days previously so great turnaround. Very professional company, friendly staff and reasonable price!
January 28, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Jamie,
Thank you for using our waste collection service and leaving such a nice 5 star review, we're happy to hear we could help with the clearance of your DIY waste.
As a company we always strive to not just clear waste, but keep all spaces clean and tidy afterwards, so to hear we did this means a lot.
Your kind words have been passed onto Mark and Tyler, which I'm sure they will really appreciate receiving.
Thank you for choosing Clearance and Clean Up.
Excellent Service.
Grimsby, NE Lincs...Easy to book and, excellent communication from Louise. Lovely team arrived at agreed time and swiftly removed my unwanted sofa. Brilliant service that I would not hesitate to use again.
January 28, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Karen,
We really appreciate you taking the time to leave us a 5 star review, we're happy to hear you had a good experience from booking on to having the waste collection carried out by our team.
The team who completed the job for you was Pierce and Dan, and we would be more than glad to pass your kind words onto them as well as Louise.
Thank you once again.
Both teams thorough removed in good…
Both teams thorough removed in good time ,friendly and helpful
23rd and 26th
January 23, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Jayne,
Thank you for using our service and leaving a kind 5 star review, we're happy to hear we could help you with your waste collection on both occasions.
Efficient and friendly service
Fast, efficient, friendly service. Paddy and Steve were great to deal with. They were helpful and removed the furniture with the minimum of fuss. Thank you
January 23, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Richard,
Thank you for the kind words and the 5 star review, it means a lot to us to hear you had a good experience with the furniture collection service carried out by our team.
We have passed your nice words over onto Paddy and Steve, which I'm sure they'll be happy to receive.
Thank you for once again.
Mike and gaz where Very professional…
Mike and gaz where Very professional and tidy
January 22, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Wayne,
Many thanks for leaving us a 5 star review, we're happy to hear we could be of assistance with your waste collection.
Your kind words have been passed on over to the team, which I'm sure they'll appreciate hearing.
Thank you for using Clearance and Clean Up.
Fast time around - great service
Thank you for responding with a quick turn-around of 24hrs to a request to remove furniture for my mum in Harrogate when she had a sudden delivery window for her new sofa open up. You took an old 3 seater sofa, 2 chairs (one electric) and a footstool. The collection team wore boot protectors and were in and out in a flash - no time to stop for a brew when offered!
January 21, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Jonathan,
Thank you for leaving us a 5 star review, it's greatly appreciated. We're glad to hear we could help you with your furniture collection.
The team who completed the job for you was Mark and Tyler and we will happily pass your kind words onto them.
Thank you for choosing Clearance and Clean Up.
Highly recommended removal service
Clearance & Clean Up were sensitive to my bereavement and professional dealing with clearing my father's property. It is a sad time when a close relative passes and you have to clear their property, but the company was compassionate to my loss.
I dealt with Angela over the phone to list the items that needed removal. She was kind, professional and efficient.
The two collection drivers, Jordon, and Darren, were of the same ilk. Sensitive to my loss, but very professional. They double-checked everything before moving anything, chatted as they worked, and were speedy and efficient.
I can't thank this company enough for its service. It is a paid for service of course, but they do it well, and in the case of bereavement, they do it with sensitivity.
I can't recommend them highly enough. Thanks guys!
January 15, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Steve,
Thank you for taking the time to write us such a nice review, we are sorry to hear about your loss.
It means a lot to us as a company to hear that we could help you with your collection from start to finish, especially during such a difficult time.
Your kind words have been passed over onto Angela and the team, which I'm sure they will be delighted to hear.
Thank you for choosing Clearance and Clean Up.
Great help
I’ve hired their help twice now and both times they gave arrived and taken my items very quickly. Very helpful thank you
January 19, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi there,
Thank you for the 5 star review and for using us once again, we really appreciate it. We're happy to hear we could help you with your waste collection.
Nicky and Stuart were very pleasant
Nicky and Stuart were very pleasant, efficient, clean and tidy. I was extremely pleased with their work
January 20, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Sally,
Thank you for taking the time to leave us a 5 star review, we're glad to hear we could help you with your waste collection today.
We have passed your kind words onto Stuart and Nikki, which I'm sure they will really appreciate.
Thank you for once again.
Well worth it for the stress relief.
I had a large and very heavy 3 seater sofa which I needed to dispose of. Had been worrying how to do it especially as I couldn’t lift it including getting it of the house and away. Found Clearance & Clean up through Google. Checked reviews and booked. Messed that up but spoke to them - sorted straight off. They came yesterday. They were brilliant. I had Shaun & Ben and when I use them again would love it to be them. Took them all of 10 minutes if that. They were mindful of my house - no scratches or damage. Straight out of door and away. Brilliant. Well worth the cost which I didn’t think was bad. Very happy to recommend and will certainly be using them again.
January 14, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Adrienne,
Thank you for using our sofa removal service and leaving us a 5 star review, we're very glad to hear that we could help you with your collection.
As a company, we always strive to make the process as hassle-free by being respectful, prompt and efficient from start to finish, so thank you for your kind words.
Your nice feedback has been passed onto Shaun and Ben, which I'm sure they will be very happy to hear.
Thank you for using Clearance and Clean Up.
Rob and Dean were great
Rob and Dean were great! Quick and easy removal and friendly. 10/10
January 9, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Lucy,
Thank you for leaving us a 5 star review, we're glad to hear you had a good experience using our waste collection service.
We would be more than happy to pass your kind words onto Rob and Dean, which I'm sure they will appreciate.
Thank you for choosing Clearance and Clean Up.
rude extortionists
2 men arrived to collect soil and garden waste
they then cherry picked the bags and loaded 6-7 of the lightest
I had agreed 300 kg of waste to be removed
that is at least 15 , 20 kg bags, but more likely 20 bags as many were far less than 20kg.
they had no scales
they said they could only take 12 bags - far far less than the agreed weight.
I declined and asked then to offload the bags.
they refused ` we cant offload bags` really???!!!
so I had to do it. dangerous work.
I was repeatedly told to `shut up` when I asked for their scales and to off load 6 light bags.
extortion, basically. without scales, they wanted to charge me alot more, holding my waste as hostage.
fortunately I know ALOT about waste and disposal.
they target items they dispose of for free at recycling centres and drag their heels over heavier waste they get charged for, fact.
most people dont know that.
the supervisor called, she referred to me as sweetheart and told me she could tell the weight of a bag via a photo ( if I sent it to her) yes really!!!!!
when I objected to her logic, she put then phone down
terrible service.
you can order a 4 yard skip for 320£ and it can hold 3-4000 kg of waste!!!!!!, not a tiny 300kg load
again, most people dont know this.
really bad, rude, dangerous service
Dr Davey london
January 7, 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Dr Davey,
Thank you for your feedback. We are sorry that this booking did not proceed as expected.
Following a full review, it was identified that the service was booked incorrectly, which meant the collection could not be completed as planned. Our customer service team attempted to clarify and resolve the situation; however, a workable resolution could not be reached.
We issued a full 100% refund.
We regret that this experience could not be resolved despite our best efforts and remain committed to providing a respectful and transparent service to all customers.
Kind regards,
Lewis
What professionals
What professionals! 2 great guys arrived this morning to take 2 large sofas. Talk about making light work of the job. They took photos on arrival and leaving, after donning shoe covers, got the sofas out in record time. They were pleasant, professional and respectful of our property. I wouldn't hesitate to recommend this company, their order process, Angela who we contacted and those two great guys.
December 31, 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi there,
Thank you for leaving us such a nice review, we're glad to hear you were happy with our sofa removal service throughout from booking on to the collection being carried out.
The team that completed the job for you was Jordan and Connor and we'd be more than glad to pass your kind words onto them, which I'm sure they will really appreciate.
Thank you for using Clearance and Clean Up.
Excellent experience
Excellent experience. Great customer service, efficient, very friendly, and very good value for money. Faultless really.
December 18, 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Peter,
Thank you for the 5 star review and the kind words about our waste collection service, we're happy to hear we could be of help.
Nicky and Stuart did a splendid job
Nicky and Stuart did a splendid job. Very polite and helpful.
December 18, 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Benjamin,
Thank you for leaving us a 5 star review, it's great to hear you had a good experience with the waste collection service carried out by Nikki and Stuart.
Your kind words have been passed on over to the team, which I'm sure they'll be happy to hear.
Thank you for choosing Clearance and Clean Up.
Nicky and Stewart were very polite
Nicky and Stewart were very polite, friendly and quick. I’ve just had fresh carpet done and they took off their shoes before entering to ensure they didn’t transfer any mud whilst disabling the furniture. Will defiantly be using C&C again. Thank yoi
December 12, 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Sheryse,
Thank you for taking the time to leave us such a kind 5 star review, we're happy to hear we could help you with your furniture collection today.
As a company, we always strive to provide a polite, respectful and helpful service so to hear your kind words means a lot.
We'd be more than glad to pass your very nice feedback onto Nikki and Stuart, which they always appreciate receiving.
Thank you for choosing Clearance and Clean Up.
First class service
I needed to arrange for my mum to dispose of an old three piece suite and the council couldn’t collect for several weeks so I tried these guys. The online booking process was clear and simple and I arranged collection within a couple of days. Two very friendly guys, Nicky and Stuart, turned up in the allotted time slot and made short work of loading the furniture into their van before folding up the dirty wet cover for me, that we had used to prevent the furniture from getting soaked in the overnight rain.
December 8, 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Mrs Wilkinson,
First of all, thank you for taking the time to leave such a kind review about our service.
We are really glad to hear you found the entire sofa removal process to be hassle-free and are happy our team could help.
Your kind words will certainly be passed onto Nikki and Stuart, which I'm sure they'll be pleased to hear.
Thank you for using Clearance and Clean Up.
From the booking contact estimate sent…
From the booking contact estimate sent efficiently
Arranged booking all was smooth on the date the Team phoned with eta the team Charlie and Dennis carried out rubbish removal polite and very professional
Will definitely use again
Chris
December 9, 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Chris,
We really appreciate you leaving us a 5 star review on here, we're happy to hear you were satisfied with our waste company throughout.
One of our top priorities is to provide a professional yet polite service, so to hear your kind words means a lot.
Thank you for using Clearance and Clean Up.
Highly recommended
They just left did a brilliant job would highly recommend them. Professional, friendly and efficient. They have made my garden look nice again.
December 9, 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Mandy,
Thank you for leaving a kind review about our waste collection service, we're glad to hear you had a good experience.
The team that completed the job for you was Nikki and Stuart and we'd be more than happy to pass your nice words onto the team.
Thank you once again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.