ClearCycle Reviews 75

So pleased with the service and quality of goods received from ClearCycle. They kept us fully informed about delivery times etc, and even sent a form to be completed to make the whole process run smoothly. Great company and would recommend.

I have bought several items and have been delighted with them all. From ordering to delivery their communication is great. The items themselves were described honestly and with good detail. A great company to deal with, I would recommend without hesitation.

Wow! A beautiful ottoman in perfect condition at a great price with fast delivery and well packaged I had high expectations of ClearCycle and they were exceeded👌

Amazing product, and excellent customer service. Item was very well packaged and delivered exactly when agreed. Amazing.

Fabulous service provided from ClearCycle efficient, professional and great to communicate with

I ordered 2 beds of them through eBay! What an absolute delight they have been from start to finish both beds were dispatched super fast and the delivery team were amazing, the customer service is fast at replying and kept me updated through the whole process with tracking numbers the delivery company
I am very happy with both my purchases and I would definitely come back and order more in the future

I bought a reclining loveseat from ClearCycle via eBay. It was described as grade B with some scuffs and marks on it.
When it arrived, if I hadn't been told it was 2nd hand, I'd have sworn it was brand new!
It looked brand new, smelled new, and was so well wrapped.
The delivery guys were top drawer. It was a struggle to get the chair into my house, but they didn't give up.
I'll definitely be back for more furniture from ClearCycle and will be recommending them!
Keep up the good work!

Purchased Dusk king-size ottoman on 12th December. Received 20th December.

Same day of order requested address change. Response same day saying it's done.

After ordering, realised it said "good refurb" so I started panicking and checked trust pilot and started panicking more looking at the reviews 🤣🤣

The only issue I had, which isn't even an issue, was that the delivery company couldn't find my box in the van. Realised old postcode was on box but new postcode on the delivery address.
Got tracking and a phone call about 30 mins before they arrived.

Put bed together on my own, came with clear instructions and nicely packed bits. Only needed help holding the frame up to screw into pistons.
As it's a fabric base in the ottoman, removed the legs since I'm putting heavy stuff inside.

Bed looks great, actually looks brand new. If I didn't read the "refurb" description, I wouldn't have known.

Leaving this review because it all went well.

Delivery came on time
Well packaged
Item was very good condition
Had a small issue but it was immediately resolved with an excellent customer services.

I bought dfs coffee table they described as used category B but was literally new item I opened all packages my self.very happy with my purchase
I bought dining chairs from them, they described cat BC ,I didn’t find any thing wrong in them.
I bought dining table from them.there was a minor issue which was resolved promptly
Great customer service,great price.new and nearly new items in second hand price.you can buy from them with confidence

Bought a beautiful Arighi Bianchi Shanxi cabinet at a great price
Communications were excellent with ClearCycle and delivery couldn’t fault
We had one slight issue, which though not impacting the experience, was resolved promptly by Customer Service manager Ashley who was very supportive and resolved 100%
Recommend this site and company to anyone, I certainly will be using again.

Thank you, Ashley for your assistance. You are so polite and easy to talk to. You made the experience so easy for me and I just believed that you’re an asset to the class cycle team. Thank you so much.

Great service ,product great quality delivery spot on , very happy customer.

Second time using. Overall great service. Products exceeded expectations . Was slick & easy process

I have used clearcycle many times over the last few years to purchase sofas, beds and some oak furniture.
The prices have been excellent with most items having little to no damage. Delvery can take a week or so but for the bargains to be had I don't mind.
They say you only know how good a company is when you have a problem and that is true.
I have had to contact clearcycle on a few occasions with their customer service responding promptly and politely on each occasion.
The only reason for deducting one star is I would like there to be more photos of any damage on their adverts, rather than a generic description, as I recently had to send a present back after ordering a coffee table for a friend only for it to have substantial damage to two corners. Collection was made promptly it was just embarrassing with it being a present 😕.
One of our daughters is in the process of getting a house and now also has clearcycle in her favourites, watching out for bargains 👍😁

I made an order for two furniture items that I subsequently realised would likely not fit - I found I was able to easily message and get helpful responses until I confirmed I would need to cancel my order.

Amazing products with fast delivery thank you!

Excellent items and the delivery was great!!

I’m absolutely blown away by ClearCycle. From the moment I reached out to discuss how they handle returned and surplus stock, it was obvious this isn’t a run-of-the-mill business,their commitment to sustainability is genuine, and they back it up with real expertise. Their refurbishment process is top-tier: items are professionally cleaned, restored, and made ready for resale without ever compromising on quality.

What really impressed me, though, was the seamlessness of working with them. Their platform makes it super easy to route returns, and they’ve built strong partnerships with carriers so logistics are smooth and efficient. They’ve clearly thought through how to make returns not just cost-neutral, but strategically valuable turning what would normally be a loss into opportunity.

On top of that, their customer service is friendly, knowledgeable, and always responsive. They’ve got a clear vision for the circular economy, and they walk the walk by helping reduce landfill waste while saving money.

If you’re a retailer looking to take your sustainability game seriously, or someone who cares about the planet and your bottom line, I can’t recommend ClearCycle highly enough. They’ve earned every one of these five stars. 🌍💚